The service was outstanding. I've never been anywhere that they would send you a video of…read moreeverything that they are doing on the car compared to the Genesis service we have received at the dealer. There is no comparison. This service was 100 times better than the dealers.

Sherman Oaks Exclusive Car Repair 4601 Van Nuys Boulevard,…read moreSherman Oaks, California 91403. Telephone 818 986 1130. I took my Tesla Model S into Sherman Oaks Exclusive because I had a message on my dash dashboard that said "adaptive ride control unavailable". They claim to be Tesla experts. I left my car there for a few hours. When I came back, they told me that I needed the right front strut replaced as it was defective and that I should also replace the left one as when one strut is defective the other one will soon go bad and quoted me an excessive $7,000.00 After looking quite shocked and questioning the price, the service advisor Geo Fuerte told me that he could use aftermarket parts and that would cost me in the order of $4,000.00 I was shocked and took the car back. I took my car into Tesla repar in Santa Monica. Tesla kept the car for a couple of hours and repaired the car completely for $270.00. There was nothing defective with the struts. I'm shocked that these people, when I asked them why their labor was so high, which was about nineteen hundred dollars, they said they charge per job, not per hour which I don't believe is correct. I would not suggest any people going to their business to have any car repaired. I think they are dishonest or just don't know what they're doing

First time a car salesman told me the whole truth. The car was described to me and upon delivery…read moreit is as described. Definitely would buy from Monza Car (Shlomo) again. Looking forward to the restoration, it is a 1971 Torino GT convertible one of 1619 made. Minor body work necessary, current plans are to redo the interior in ginger and exterior will be a dark metallic blue. Oh will change the manifold and put in a nice new carb.

This is my second time going to Abe and his team at Trade-In Solutions. First time was selling my…read morefirst ever car after college and now many years later - returning to sell my porsche Initially I had planned to sell through Carmax, Carvana and Bidbus. All of those options fell very short of my expectations numbers wise, especially Bidbus! The dealership I got paired with tried to scam me with extremely max practices so I left promptly. Which lead me back to Abe and his team, I made an appointment online and was seen a couple days after, Abe greeted me after the appraisal and gave me a very fair number. He was also very transparent on the value of the car and what their price would be when they decide to sell it. Very rarely are car dealers so accommodating and kind when it comes to this business so I am very weary.

We've bought cars from Shane over the years and he is my first call for any repair issues…read more He's always upbeat and fun to be around, and gives an honest assessment of what is needed for both a temp or permanent fix. His prices also seem very reasonable.

Shane is very racist. Please avoid him. He don't like white people in Hispanic. and he also sells…read morelemons.

Purchased my vehicle with Christopher Lewis was such a hassle free experience. He was also very…read morehelpful with the learning process of the my new vehicle. He was so attentive to our needs. Such good energy. He made our buying process so easy and enjoyable.

This was my first new car in 7 years and I couldn't be happier with my buying experience from Casa…read morede Cadillac. Michael and his team truly went above and beyond to get me the exact vehicle that I wanted and the entire buying experience was hassle-free and seamless. I really appreciated how knowledgeable and friendly they were and the entire experience was no-pressure.

Helped my son buy a car from them. I called and dealt with lots of other dealers and they were the…read moreonly ones that were honest about everything. The price was over $1000 less than anyone else on a comparable car. We drove an hour and a half to get there and the car was ready to test drive. After a 20 minute drive we decided to buy the car and because we were paying by check we were out of there in less than 30 minutes. That was the fastest car purchase I have ever made. The car looks in flawless shape and they not only showed us the Carfax, they showed us another more detailed report showing clear title and no accidents or damage. I liked that all the people there worked together to speed up the process. Again, we bought a car in less than an hour. I would highly recommend this dealership.

I bought this corvette & drove 3 hours to get it Team was…read moresuper helpful & communicative Gave me a good deal & made sure the car was dialed in for my roadtrip back! Highest of praise to this dealer! Definitely recommend!!

This review is for Mehr Mazandarani of Keyes European…read more I came to the dealership late night and would like to inquire about a particular vehicle. Unfortunately, there was no one available to entertain my inquiry at the moment so I left the lot and that was my mistake for it was really late and everyone must have been gone for the night. At my way home, I was contacted by Mehr by several communication avenues and insisted to come back. I told her that I would be coming back the next following day since it was late at night. She did her very best to accommodate me at the earliest possible time at my convenience even though that she has worked late the previous day. She has spontaneously communicated to me by sending photos and possible terms for financing even if she does not have to. Even at the following day to have the car prepped up early before the appointment. It seems like my story is a typical day to day grind on the sales in the automotive industry. My point is that I have never been cared for and no one really have the persistence to communicate to me even though there was not a guarantee that I would make the purchase. I have been shopping for a pre-owned vehicle and was never really treated like what Mehr did. I have been to other 4 dealership prior and left because I felt that I was not treated very well as a customer. I even got flaked by another sales person in a Huntington Beach dealership and never notified me that the vehicle that I set-up an appointment with has been sold the previous day and came the day we got to the place and car was no longer there and the sales person was not around for he called-in. Mind that I have to travel 79 miles one way from where I reside to the dealer location. Going back to the topic. You are in good hands if you get her as your agent. She explains the very detail of everything. I know that she did her very best because I could relate for I was in sales too from a different industry a very long time ago. Mehr truly is a gem.

I've been buying vehicles from Keyes dealerships for years, which is why my experience today was…read morehonestly shocking. We came in as serious buyers looking for a specific type of vehicle and gave the sales representative a list of the features and options we wanted. Instead of helping us find the right vehicle or discussing what was available, the sales rep rudely responded, "Can you even afford a $150,000 car?" I couldn't believe that was actually said to us. Whether a customer is shopping for a $30,000 car or a $150,000 car, no one should be spoken to or judged that way - especially before the salesperson has made any effort to understand the customer. We weren't asking for special treatment. We simply came in ready to shop and expected basic professionalism and respect. Instead, we felt judged and disrespected enough that we walked away from the dealership. After being a Keyes customer for years, it's extremely disappointing that one interaction could completely change the way I view the dealership. Unfortunately, after the way we were treated today, we will not be returning.

I can't say enough great things about Chase, the Assistant GSM. I originally received a truck…read morethrough a broker deal that was presented to me as new, but it arrived with 1,509 miles and multiple dings, dents, and scratches. Needless to say, I was extremely disappointed with the condition of the vehicle. The moment Chase became involved, he stepped up without hesitation and made everything right. He exchanged the truck and got me into a newer truck with a higher MSRP, while making the entire transaction smooth, comfortable, and stress-free. He listened to my concerns, treated me with respect, and never made me feel like I was being difficult for expecting a truly new vehicle. Chase's professionalism, honesty, and commitment to customer satisfaction were exceptional. Instead of making excuses, he focused on finding a solution and went above and beyond to ensure I left completely satisfied. This is exactly how management should handle a difficult situation. I highly recommend Chase to anyone looking for someone who genuinely cares about his customers and stands behind the dealership.

I am writing to express my disappointment with the service I recently received…read more I brought my 2025 Jeep in for ongoing mechanical issues and was informed that it would take approximately 2-3 weeks to complete the repairs. While I understand that repairs can take time, I was also told that no rental vehicles were available, meaning I would be left without transportation for the duration of the repair. What makes this even more frustrating is that I pay $1,400 per month for a vehicle that is already experiencing significant problems. I was also informed that the delay is due to the dealership being short-staffed and behind on repairs. I spoke with the Service Manager, Hector Herrera, in hopes of finding a solution. I explained that I have a daughter with special needs and rely on my vehicle every day for appointments, school, and daily activities. Although he acknowledged my situation, his response was simply that all 14 rental vehicles were already in use and there was nothing they could do. I even suggested being placed on a waiting list so that I could bring my Jeep in once a rental became available. I was told that wasn't possible. Additionally, I was told that if I wanted to, I could contact other dealerships myself to see if they had a vehicle available. I found this extremely upsetting, as I believe it is the dealership's responsibility to assist customers and help provide solutions, especially in situations where customers are left without transportation due to service delays. Instead, I am expected to go without a vehicle for several weeks with no transportation, no alternatives, and no meaningful effort to assist. I understand that staffing shortages and high repair volumes can happen, but customer service should not suffer because of it. The lack of empathy, communication, and willingness to help was unacceptable. I left feeling that my concerns and circumstances simply did not matter. I expected far better service and support from a dealership representing the Jeep brand.

My sales guy, Dimitrii was very knowledgeable about the 23 Mdx that I bought. He was able to…read moreanswer all my detailed questions. He also had excellent knowledge of finance. Most other dealerships were giving me a very high APR because I had recently sold a financed car and it was on my credit history. Dimitrii said all I had to do was show him the release of liability form and he got me a very good APR. Sales manager, Nelson gave me a good deal on the car. Few weeks after the purchase he gave me a free speedometer lens replacement which was badly needed and free uber rides.

Andre is your man if you want a deal and good service! Everything went smooth, and had a good time…read moreduring interactions. Definitely recommend!

Shanice was so patient with our million questions here at Tesla !…read moreI appreciate your time and patience. The interest rate now is only 1.49 Check it out

Tesla employees took the time to help me get comfortable with the car…read more I really appreciate that!

Buying and leasing a car from a dealer is a nightmare. Sam fixes all that. He doesn't sell. He…read moredoesn't push. He isn't backhanded. Instead he's direct. He's realistic. He's honest. With gas prices soaring, I went looking for a luxury plug-in hybrid SUV so all my city miles are electric, but I still would have a gas engine for long hauls. My budget was pushing me in the direction of the Volvo XC90 PHEV, but my heart wanted something that felt exhilarating to drive. Sam got me an impossibly good price for an X5e, complete with an M Package and more. Easily the best vehicle I've ever had, and for a price not far higher than a lesser car. I do like buying new cars! Thank you! Thank you, Sam-I-am.

Sam is simply the best! This is the second time he's helped us get a great deal, this time on a…read moreMercedes-Benz GLB 250. Both experiences have been so easy. He was patient, respected my budget, listened to exactly what I was looking for, and never pressured or gave me the runaround. He even got the car delivered to San Diego on a Friday night (!!) so I didn't have to make the drive. An absolute angel. I recommend EZ Auto to my friends & family. They're honest, easy to work with, and make leasing stress-free. Thanks again, Sam!