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    Finish Line Auto

    5.0 (24 reviews)
    Closed 10:00 am - 6:00 pm

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    Ask the Community - Finish Line Auto

    Review Highlights - Finish Line Auto

    We hit a couple glitches because of the COVID19 chaos but Jack addressed the issues as best as he can.

    Mentioned in 9 reviews

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    Vista Ford Woodland Hills - Community Brigade post Palisades Fire at Malibu Brewing Company

    Vista Ford Woodland Hills

    (799 reviews)

    Woodland Hills

    A correction for the previous notification by me My name is…read moreSean Ben I would like to share my experience with The service department in Ford Woodland Hills led by Jeff He is the reason that I'm bringing my vehicles to this dealership I currently own 19 Ford Explorers Most of them are operated in the city And I'm asking my crew to bring them to Jeff Everything that you promised he did Jeff and his crew are top-notch providers

    Save your time and go somewhere else Salesperson gave me a…read moreprice via email. Came in to check out the van in person. They were able to lower the price a little more to get me to buy it. My main goal was to get the best deal, I told them I'd check a few other dealers and come back. Came back two days later because the sales person jre said he had the van and we can finalize the deal. Arrived at the time he told me and was told that it was sold..and they didn't have anything matching the one quoted. Left to check other dealerships Got a call from their fleet manager who said he would make a deal happen for me because of the negative situation, gave him the cost and quote that was given to me prior. He said that he doesn't know who gave me that price and that he cannot honor anything or put his name on it, also started complaining that he plans to leave the dealership next year because of the bad deals that are made. In any case, I'm a customer who comes to a dealer, I'm given a quote by your sales peoples who you manage and train, how could you then tell me this kind of information. This just means that the manager is lacking in training his staff. At the end of the day, no van for me and bad taste in my mouth about this entire dealership.

    Lexus of Woodland Hills - Me and my new car

    Lexus of Woodland Hills

    (1.4k reviews)

    Woodland Hills

    I recently purchased a new Lexus RX hybrid at this dealership and our experience with Jake Handel…read morewas absolutely amazing. He is very professional, kind, and has an impeccable work ethic. I absolutely hate car shopping, but Jake made this experience very positive and memorable. Jake has a way of becoming your friend, but not in a weird salesman kind of way, but through kindness, followthru, and reliability. I feel so lucky that when I walked in Jake was the first one to greet me and I strongly recommend everyone looking for buy or lease a new Lexus to seek Jake out/make appointment with him. Not all car salesmen are made equal lol.

    I am exhausted from constantly having to advocate for myself just to receive basic respect while…read moretrying to support businesses in Woodland Hills. As a U.S. veteran, I carry myself with pride and professionalism, even when I'm treated like a second-class citizen. Unfortunately, that has been my repeated experience at this dealership's service department. Every time I've come here, I've been ignored, dismissed, or made to wait unreasonable lengths of time without communication. Yesterday was my final visit. I made an appointment in advance, yet my car sat for four hours without anyone even looking at it. My service advisor, Farah, did not recognize that this was her second poor interaction with me. During my first visit, she was dismissive and unprofessional. I gave the benefit of the doubt at the time, but the behavior was the same on this visit. There was no clear explanation of what to expect, no process outlined, and no communication after check-in. She simply handed me a form stating I would be charged a $275 diagnostic fee and walked away. When I called several hours later for an update, she could not tell me anything about my vehicle--not even whether it had been seen. Instead of offering clarity, she offered a rental car without explaining what was happening or when I would receive information. I declined the service and returned to pick up my vehicle. She handed me my keys without a single apology, acknowledgment, or basic courtesy. I am disappointed and frustrated--not just by the lack of professionalism, but by the feeling of being treated differently in a community where I have tried to support local businesses. Respect and communication should not be optional. I believe we all benefit when we treat each other with dignity, and experiences like this only show how far we still have to go. Money is the same color no matter who it comes from. Businesses that fail to understand that will continue to lose customers who simply want fair, honest, and respectful service. I am a black woman. I am a United States veteran and I fought for equal rights for each citizen in this country. I do not appreciate people who come into this country and treat me like a second class citizen when it's my back blood sweat and tears that they came here on.

    Finish Line Auto - car_dealers - Updated May 2026

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