Jack recently helped my in-laws get a superb deal on a BMW X5. We hit a couple glitches because of…read morethe COVID19 chaos but Jack addressed the issues as best as he can. It's not how you start the process but more so on the way you finish. Ultimately. he delivered on his promise and got the in-laws a car they love. He personally delivered the vehicle and even got them a small gift! With a broker like Jack, there's no reason to shop around. Highly recommend!

Absolutely wonderful experience dealing with Jack at Finish Line Auto. I could not be more…read moreimpressed, probably the easiest automobile transaction I've ever had in my life. I literally texting him on Friday afternoon to have the car delivered to my house on Sunday. He was super responsive, helpful, honest, and was with me every step of the way. I got an amazing deal and look forward to working with Jack again in the future.

Very professional, no pressure even in finance dept... all the employees were very respectful,…read moreupper class! Great experience! Thank you all :) (I drove 80 miles for this car.. it was soo worth it!)

I had a disappointing experience with Land Rover Thousand Oaks while trying to purchase a used…read moreDefender. The salesperson was responsive and patient with my questions, and the pricing on the vehicle was competitive. My frustration was with how some important details were disclosed very late in the process. By the time my wife and I came in to finalize the purchase, I had already spent a significant amount of time working through the deal, applied for financing and taken a hard credit inquiry, and rearranged our family schedule so we could come in and sign. It was only at that point that I learned the Defender came with just one key. For a vehicle like this, a replacement OEM key can cost around or even over $1,000, so this was not a minor detail for us. I asked whether they could provide a second key or make a modest adjustment to the price, but they were unwilling to do so. I understand that used cars do not always come with two keys, and I do appreciate that the dealership had already discounted the vehicle. However, I believe something this significant should be disclosed much earlier, before a customer invests this much time and goes through financing. I was also surprised that the vehicle appeared on Land Rover's inventory website as "Approved Certified Pre-Owned," but when I came in I was told it was not actually being sold as a Land Rover Certified Pre-Owned vehicle. That was another important detail I wish had been clarified earlier. The salesperson was courteous throughout the process. My disappointment is mainly with the overall dealership process and the late disclosure of important information. In the end, we walked away from a deal we were ready to complete. Update after your response: Thank you for acknowledging that the late disclosure of the single key and the CPO listing discrepancy were valid concerns. What is still missing from your response is the amount of time and effort that went into this transaction before the missing key was disclosed. I spent substantial time communicating with the dealership, negotiating the purchase, arranging financing, having my credit run, and coordinating my family's schedule so my wife and I could come in and complete the purchase. We arrived at the dealership believing the major details of the vehicle and transaction had already been discussed. It was only at the final stage that we learned the Defender came with only one key. For a premium vehicle where a replacement OEM key can cost a significant amount, that is something I believe should have been disclosed much earlier. I appreciate that you are sharing my comments with management, but I was hoping for more than a general acknowledgment. I would appreciate someone from management actually reviewing what happened and offering a meaningful resolution or gesture of goodwill given the time, effort, and inconvenience involved. I genuinely liked the Defender and was prepared to purchase it. The transaction fell apart over issues that could have been addressed before we invested so much time getting to the point of signing (before my credit is run!) . Unfortunately, the experience has also caused my wife and me to seriously consider other luxury brands, which is disappointing because the Defender was the vehicle I was most excited about.

Mike at CalAuto saved my wife and I so much time and the stresses of haggling with car dealership…read moresalespeople. We owed money on our financed Honda and a trade-in would have ruined any chance of a good deal at any dealership. We wanted an Acura RDX 2018 (tech package). A family friend recommended giving Mike a call and so we did. He had our old Honda towed away and the new Acura RDX delivered to us within only 2 days! The process was unbelievably smooth and we can't thank him enough. We highly recommend Mike at Cal Auto and will continue to use his automotive services from here on out. Thanks again for your quality service and for being prompt and professional.

Mike is hands down the best I've worked with. I didn't think auto brokers could make getting into a…read morenew car any easier but he somehow managed. Mike is your guy - look no further!

I am more than happy to give a five-star review to Executive auto group! Thanks to Armin for…read moreproviding us with astounding customer service throughout the entire car shopping process for my Chevrolet Colorado. A headache free transaction, and by far the smoothest car shopping experience I've ever had. Prior to going through Executive I had never heard of an auto broker and I was a bit skeptical about shopping for a car without physically seeing the car first, and I am more than glad that I finally made the right decision by using a broker and not getting ripped off for once. Thank you again, Armin for being patient with me and helping me with all my questions and concerns.

Armin, is the example of AMAZING, although he is very busy throughout the day he still spent hours…read moreand hours looking for the deal I wanted. Rvery other dealership and broker told me its not possible to get the deal I was looking for, but Armin made it possible! I'm so happy with the service he provided me and getting me the exact car I wanted. I just did not want to get into another lease which had me crying every time it was time to make the monthly payment due to hating the car and deal I was given. Thank you Executive for making this process easy and headache free, and thank you Armin for working with me in despite of the "impossible" deal I was looking for.

Let me preface this by saying that I usually don't take the time to write reviews. It's also a bit…read moreironic, in my mind, that I'm writing this for a car dealership [given the reputation they typically have]. I had a serious and reoccurring issue with my vehicle and had it at Service for a few weeks. This can be frustrating for anyone, but my experience was nothing short of SPECTACULAR, especially due to the above and beyond efforts of the Service team led by Lamarr (huge shoutout here!!). Below is a quick list-based summary of what I experienced: - Communication. Reached out almost daily to provide status updates. - Accommodation. Went out of their way to get me into a loaner vehicle even though they were out of loaners. From a customer service / success perspective, this group maintains world-class standards, and I'm sure any customer that goes here will experience the same.

When I leased a Hyundai three years ago, I was talked into an added charge that would protect me…read morefrom paying for minor scratches and windshield cracks. I turned the car in last month with zero parking lot rash and only a small scratch on the front bumper. When I complained about the $85 charge added to the end of lease fee, I was told that was an outside insurance policy and I now need to make a claim. I never would have paid for that. Had I known that it was not a Hyundai or O'Gara policy.

I high recommend this place for your next auto purchase!!!…read more David is very efficient, friendly and knowledgeable, his level of customer service is one that is most appreciated Kingston motors fleet of auto mobiles is diverse and very amazingly beautiful What ever you are in the market for, I'm sure you'll find it with the assistance of David here at Kingston

David was great. Help with any question I had. Was very patient and did not rush the process when I…read morewas checking over the car. I bought a car. And would gladly do it again!

Had a great experience at Rusnak Audi. Nick and Geno were awesome to work with and made the whole…read moreprocess really easy and smooth. No pressure, no headaches, just a great experience from start to finish. I'd definitely buy from them again. And I'm absolutely loving the SQ5!

I had a great experience with the service department. Mr. Jorge Canul was extremely friendly,…read moreknowledgeable, and professional. He took the time to explain the 10K service for my Audi in detail and made sure I understood what was being done and why. From the moment I drove in, everyone was incredibly friendly and helpful. The gentleman outside at the service pull-up area was welcoming and pointed me in the right direction, and all of the service advisers were courteous and made the process easy. It's refreshing to receive this level of customer service. Jorge and the entire service team made me feel like my car was in good hands. I definitely recommend their service department!

We have followed Eric and his business's for years and have gotten at least 6 cars from him and his…read moregreat staff. This time we were lucky to have been introduced to Elliot to work with. We couldn't have asked for a better partner. Hopefully we weren't too demanding - we were set on 1 color for our Ionic 5 limited. Elliot got the car and the deal we asked for and made it very convenient and easy. Wouldn't purchase a car from anyone else! Heavily recommend V2 to anyone who would listen. * One thing I would suggest is that this particular dealer we dealt with, send more informative people to deliver the car.*

These guys make it such a seamless and enjoyable experience buying a car. Very knowledgeable and…read moreprovide honest feedback to help make decisions. They went above and beyond to make this customer happy. Not the first time Ive used them, nor will it be the last. Thank you Eric!