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    Diamond Auto Connection

    5.0 (24 reviews)
    Closed 9:00 am - 6:00 pm

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    Mallory S.

    These guys helped me find and customize my Audi and I could not be more grateful. They took care of all the parts I absolutely hate about having to get a new car and made it so easy for me. I am so happy with how it turned out. The process could not have ran more smoothly and I give all my thanks to these guys and their hard work. This car is everything I have ever dreamed of! Thank you Diamond Auto Connection.

    Cristin O.

    Highly recommend buying a car with Diamond Auto Connection. Nick was responsive and helpful. I got the car I wanted with a substantial discount. The whole process was easy and fast. Thank you so much!

    Noah F.

    Nick did a fantastic job helping me acquire my 2020 BMW X3M! I've been in the market for one of these cars for a while but it was just outside my price range. With the help of Diamond Auto Connection and Nick's relationship with dealers all over the state, we were able to get this car $200+ a month off what was normally asked! Nick was professional and easy to work with and I will definitely be using him for my next car!

    I'd like to start off by saying that I've never had an experience to this level of professionalism and quick customer service. I inquired on purchasing a new Mercedes G550 and due to the rarity of these cars, I went into it knowing how hard it would be let alone to get the car but to not pay thousands of dollars of markup to a local dealer. Zach helped me to find the exact specs I was looking for, metallic midnight blue paint which I still love so much! They also assisted me to getting 1/2 of the markup that the dealer was asking for and assisted me in all of my loan paperwork back and forth to get an approval with the interest rate I was comfortable with. 6 months later, I'm still in love with my car and can confidently refer anyone looking for a new or used car to Diamond Auto Connection. Thank you so much!!

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    8 months ago

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    6 years ago

    Nick was great , very helpful and communicate. He works for you and want the deal to work on the best way. Highly recommend

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    Review Highlights - Diamond Auto Connection

    Amazing job on the PPF and ceramic on my new Mercedes.

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    DCH Ford of Thousand Oaks - Stranded in the middle of the night. iPhones don't show how dark it was that night.

    DCH Ford of Thousand Oaks

    (675 reviews)

    After having a service done at EnvisionFord in Oxnard, I decided to drive the 30 extra miles (I…read morethink that clarifies how I feel about THAT dealership ) to give DCH Ford of Thousand Oaks a shot. Pretty much everything about the experience there was so much better. The 40k mile service is basically a glorified oil change (oil change and new cabin air filter) I was a little early but was still checked in quickly and professionally by Tony prior to my actual appointment time. He clearly informed me of the work to be done and an approximate time it would be done. While waiting in the lounge a technician came in and gave me a spare set of keys he happened to have that fit my brand of roof rack mounts. That was unexpected but cool. The service was done quickly but the best part was that while checking out I was simply told that it was all green lights on my vehicle nothing additional was needed. I was honestly expecting a Jiffy Lube style full court press to add additional services. All in all, great experience.

    Will never step foot in this dealership again. I usually get my truck serviced a bit farther away,…read morebut I received a coupon a couple months ago in the mail for a free oil change for my F250. This was seemingly a very good deal as oil changes for these trucks can run in the couple of hundred dollars range. At some point between receiving the coupon and going to the dealership, I misplaced the physical mailer coupon. But I knew all the details because I read the coupon. I knew when it expired I knew what it included. I got to the dealership and the service rider told me he could not honor any sort of coupon without physically having it. So I left the dealership and I went home to look for it, but I couldn't find it. I reached out to Ford directly who said that the promotion was set by the dealership and they should have been able to honor it. Ford couldn't help me out directly, but said that since it came from the dealership, they obviously have a record of it this was not the case, and they still would not honor their own discount. Really really crappy way of doing business.

    Rusnak BMW

    Rusnak BMW

    (975 reviews)

    I recently purchased my BMW M3, which was a special order coming from Bavaria . It was my first…read moretime ordering a car and I thought it's going to be stressful given the fact I wasn't sure how long it would take, also the tariffs....On top of that I picked a green color for the car . Despite my many unknowns, I entered Rusnak BMW and met Robert. He made the entire process easy, from using the BMW configurator showing my beautiful green car with all the interior and exterior options, to suggesting me which options are truly useful and which might not be based on the car's color and other factors. Also Gabby was very kind and helpful They kept me always updated from the day I ordered the car until I received it When I saw the car at Rusnak I was super happy and excited but I was one more step away from having the car key, I needed to go to finance room , I always thought finance managers are scary persons but when I met Goli I thought I'm in heaven and an Angel is financing my green car , she did all paper works quickly also offered some very useful options but not pushy at all , like she really cares about customers to have a peaceful experience after they leave the dealership. Thanks so much everyone at Rusnak

    The sales manager Gabi is awful. Rude, aggressive, changed the deal right at the end…read more Absolute bait and switch! Be very wary in dealing with them. I am in my current 8th Bmw lease and never had such awful and disrespectful experience!!

    Lexus of Thousand Oaks - This is the truck

    Lexus of Thousand Oaks

    (620 reviews)

    After twelve years since our last car purchase, we weren't sure what to expect, but the team at…read moreLexus of Thousand Oaks made us feel right at home. The atmosphere of the facility was warm and inviting. Our sales person, Lorenzo Mendoza, went above and beyond to take care of us. He was very patient and helpful, ensuring all our needs were met without any pressure. The financial manager, Mori, was also helpful with answering our questions regarding the contract. Thanks to the both of them, we're officially driving home in a new Lexus IS350! If you want a stress-free car buying experience, go see Lorenzo and visit Lexus of Thousand Oaks--it's well worth the trip! -Efren and Cristina

    I would strongly advise any families to stay away from this dealership, if you are looking for an…read morehonest, transparent car buying experience this is not the place for you. Our experience started out fine but the moment the final paperwork was signed the entire atmosphere changed we discovered an issue that was misrepresented during the negotiations when we brought it to our sales representative attention they flat out lied about what had been promised earlier essentially gaslighting us once they knew the deal was legally binding. When we reached out to management, hoping for a resolution, the sales manager was incredibly dismissive and rude, and instead of offering to fix the damage on the vehicle, he told us "You shouldn't be complaining about the damage on the car, you got a good deal." There are so many other Lexus dealerships in Southern California, if you value integrity and want to be treated with respect, go elsewhere. We will certainly not be returning.

    Diamond Auto Connection - car_dealers - Updated May 2026

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