Visited the shop after dinner with friends. It was located in a small shopping area. No parking was necessary so can't speak to that. Service 4/5 It was closing time and we had a party of 8 so it was go time they were friendly and helpful despite our last minute visit. The doors were locked by the time we sat down. We didn't feel rushed. Ice cream 5/5 Great selections between ice cream and sorbets and it was affordable. I was stuffed from the restaurant so I ordered a baby cup of sorbet. Ambiance 5/5 Very cute and quaint shop. They had adequate seating for how small it was and decorated accordingly. Overall 5/5 it was a spontaneous decision that turned out great. You can't go wrong with or can you read more

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Good ice cream but the place was not well stocked. Staff not engaged or interested in selling ice cream, just doing the minimum. Cashier is not washing hands between handling food and taking payment! read more

Wonderful ice cream!! Awful customer service every time I go there! I wanted a flavor tonight they just ran out of. They said come back tomorrow to get it! I said can you get it out of your back freezer and I will buy a quart. I believe they didn't want to have to hand pack a quart, so they said come back tomorrow. No other customers to serve, 2 young girls and one guy all were too busy doing NOTHING to put another container in the customer freezer, but tomorrow or after I leave they will refill! Get new workers who cares and are not rude The employees are usually rude and act like they don't want to be there. read more

Haagen-Dazs has creeped up to become some of my favorite ice cream. The brownie a la mode flavor has been discontinued in the pints found in grocery stores, but it's still a flavor at ice cream shops. GLOWS: - They have late night hours on many nights. Such a delightful experience to get ice cream at 10pm after a late dinner. - An assortment of flavors, milkshakes, and other ice cream based treats. - The ice creams are obviously loaded with sugar, but have very simple ingredients outside of that. I enjoy the simplicity. - It can get rather crowded. Staff works hard to get everyone out. GROWS: - Sometimes they are out of flavors. It can be very disappointing to make the trip just to find out your fave flavor is out of stock. - They are rather expensive- will keep some people from enjoying it often (probably actually a good thing). read more

This place has good sorbet and customer service. One star off for pricing, a scoop of sorbet in a cup should be less than $5, c'mon son. read more

Häagen-Dazs - Raspberry Sorbet - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

It's a nice vibe. Good location. Staff was nice. Place was clean. It's not a memorable experience but if I was in the area again I will come back again. read more

Häagen-Dazs - Pint of Hand Packed Ice Cream Mint Chip Ice Cream Butter Pecan Ice Cream on a waffle cone - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

I've been to this location twice and I love it. They are patient and have quality that you can appreciate. It's downtown so expect parking to be rare, but to no fault of them. My fav is the banana split sundae. I recommend changing the ice cream from vanilla to your fav and it still tastes amazing! read more

Even though we purchased ice cream, the staff would not give us a small cupnif tap water. I could not drink chilled water due to stomach cramps, and so just remained dehydrated. Will not return. ​ read more

To now add insult to injury, the "business owner" reached out to me on Yelp, and the link they sent has nothing to do with the Haagen Dazs Store! Once again, horrible customer service read more

The first Häggen-Dazs store I have ever visited!! Getting my Dulce de Leche and strawberries fresh at the store was an experience!!! Seating outdoor for a late evening sundown ice cream run made it fun to people watch while enjoying my favorite ice creams from Häggen Dazs read more

Häagen-Dazs - 1st dulce de leche & strawberry at the actual Häagen-Daza ice cream shop!! - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

It haagen-dasz. If they screwed this up then it is a local problem. Overall it was good. A little pricy for a small cup of ice cream but for two good scoops i would pay for it Service was ok. Made a mistake and gave me two scoops of cookie and cream instead of one scoop of cookie and cream and one scoop of coffee. Not bad. Just maybe lower the price a slightly. read more

Nice small location right by the hotel. Easy in and out service once order is placed. Right in a great shopping area with many restaurants in the area. read more

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Stopped in to have a shake while shopping in the harbor east area. There was not much of a line and the service was prompt and accurate. I had the cookies and cream shake and it tasted very good. High quality ingredients and fresh taste. The prices are fairly normal for the area, about $5-$6 for a medium shake. My only complaint, which is somewhat true for all ice cream shops is that there is a humid smell. I will be coming back again read more

Small sundae is more of a large lol (vanilla, caramel, peanuts and whipped cream). Couldn't finished it all but delicious!! read more

Häagen-Dazs - Small sundae is more of a large lol (vanilla, caramel, peanuts and whipped cream). Couldn't finished it all but delicious!! - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

Not sure why this has mediocre stars (other than the fact they don't carry my favorite rocky road!). Quick service, clean location, plenty of outdoor seating. Best, creamy ice cream you can find. It is a chain, and I'm sure there's other great ice cream places around, but nothing popped up! Great toppings, options, and cones. read more

Wanted a good shake. Haagen Dazs delivered: thick, creamy, large for price. Nice place with a few seats. The guy at the counter could have been friendlier. I know good help is hard to find. Still, is it that hard to look a little less stern and unwelcoming? You're in the ice cream biz, man! read more

grew up eating hagaan dazs ice cream, they did not disappoint!! the service was amazing, as well as the scenery read more

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First time here Sunday June 2nd. Young lady took my family's order then we didn't get it for 24 minutes because she then proceeded to give the caravan of uber eats & delivery guys their orders. What makes matters worse is the other guy there saw us waiting for our order but proceeded to help the people in line. I hate these delivery services. Will never go to any haagen das again. read more

Yes, they are pricey, but it's really worth it... How often do we treat ourselves to high end ice cream in the heart of the inner harbor/Balitmore?! Yummy! I had their vanilla chocolate chip ice cream and was very satisfied. A ton of seatings outside with a beautiful scenery. They were located right next to our hotel - Hilton Garden Inn! read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

DELICIOUS! How has no one thought of Irish Cream Brownie ice cream before?! Service was great, place was clean and ice cream with the waffle cone was great! It was my one night in Baltimore and my friend and I grabbed some ice cream as we walked around and explored the city. read more

Häagen-Dazs - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

Great ice cream staff a bit out to lunch but great ice cream. I will return in hopes the staff was a 1 time thing.

Love the ice cream and their new smoothies !! I wish there was better parking but it is the city so I guess they themselves don't have a choice but definitely stop by here if you're near the area! read more

Service, 5/5: The service was really good, they were both very attentive and let us sample the ice cream! It was quick and easy to get our ice cream! Aesthetic/Atmosphere, 5/5: It's a cute store! Right by the water too, just cross the street and you get a view of the boats and part of the harbor! Food/Drink, 4/5: Really good ice cream, but I got a cone and it looked like the paper was glued to the cone. I got Java Chip, if you like coffee I'd definitely recommend! I just didn't how it looked like they cone had glue on it. Pricing, 3.5/5: Oh My Gosh.... I love this place, but I wish the price wasn't so expensive! That's the only down side to this place. Overall Experience, 4/5: I'd come back if I'm craving ice cream! And it's also convenient because it stays open until 11 compared to the other ice cream shops around the harbor/fells. read more

Good service Delivered fast! It was easy to navigate the website and the delivery was great the guy came right away the ice cream was not melted it was still in good shape I will go back again I love Häagen-Dazs. read more

I needed something sweet. I stopped in and grabbed a shake. They didn't have my first choice but I was able to have them make a dolce de leche shake. It was nice and creamy. It wasn't real busy but it was only 65 degrees outside. Overall pretty nice place. read more

A kiddie cup of dessert for me. Love this spot. Although the price is a little high. My kiddie scoop was $3.98 but, I will pay it. I don't get if often so that's a good thing. read more

Häagen-Dazs - Kiddie cup of caramel ice cream - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

This place is the most ignorant restaurant I've ever ordered from. I order and hour before they close they wait til they are about to close to cancel my order. Buncha fucking assholes. fuck this place read more

Employee walked out pissed off and asked "What you want?". Ice cream melted quickly as if it was self serve type. I ordered banana split with caramel drizzle and most caramel was on the rim. I should've tried something more exotic than banana split but honestly I was ready to get the heck out of this place after that "greeting". read more

I bought an ice cream cake here, because I had previous positive experiences with their ice cream cakes in the NY stores. I was very disappointed to find a hair in my cake, as pictured. Completely lost my appetite. Also the wafers that surrounded the cake had a chemical taste to them, some sort of coating perhaps? I would hope whoever makes the cakes is wearing gloves and a hair net, but this was obviously not the case with this particular cake. Not worth the $35, overall very disgusted. read more

Häagen-Dazs - Hair in the Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

Love all of their ice cream flavors! The stuff is friendly! Especially those who work during the day! Their milkshakes are amazing! Yes a bit pricy but so worth it! read more

Very polite and professional staff! The store was very clean and the line moved really fast even though it was very busy! The only thing that's tricky is parking, and the seating is a bit limited. read more

Rum Raisin. 'nuff said. It's Haagen Dazs, people. It's not going to be cheap. I honestly don't get all the moaning about the price when you know it's expensive to begin with. I would pay ANY price for Rum Raisin, I kid you not. Great wait staff when we were there. Though i doubt that i will ever eat that quantity of ice cream in one sitting EVER again. read more

OK...so it's not Italy....or Paris....or like anywhere in Europe....But it sure makes for a fun end to a girl's night out :) My sister and I shared 1 scoop of the lemon sorbet which was a bit icy and tart. I think I will get something a bit creamier next time :) read more

I went here for Free Cone Day and the ice cream was just what I needed! They had many flavors to choose from - I ended up going with a classic strawberry. The employees were friendly and very efficient, so I barely even had to wait to get my ice cream. Can't wait until next year! read more

This is a typical Haagen Dazs with typical Haagen Dazs prices, but not so typical Haagen Dazs flavor stock. Fan of mint chocolate chip? They don't have any. Cookies and cream? Think again. If you like your ice cream super soft on the verge of melting as well as severely limited flavors, this joint might just work for you. Staff is pretty friendly and did a nice workaround to make a cookies and cream shake though by combining vanilla ice cream with Oreo toppings. Not a terrible experience, and definitely good for people who are addicted to ice cream and need it after every meal (yes, like me). read more

Service was great! Cashier was very friendly and prompt. My smoothie was delicious! The facility itself was very clean and neat. Can't complain! read more

They have flavors you can't buy in a pint at the grocery store (pineapple coconut, Belgian chocolate chocolate), which is a plus, but I felt that variety was a bit lacking. They didn't have green tea or raspberry chocolate, which are my personal favorites. Otherwise, you can't go wrong with Hagen Daaz ice cream. Perfect for a quick dessert in the center of Harbor East. You can take your ice cream and walk around. They open until late on weekday nights. read more

Häagen-Dazs - Raspberry sorbet - Ice Cream & Frozen Yogurt Near Me - Baltimore, Maryland

Located in Harbor East along the circle, open late, and customer service is good. They have your typical icecream flavor, nothing original or different.. A Kid's Cup is $5 with tax....?!? Overpriced for sure, coming from someone who lives in NYC. read more

Been looking forward to a treat all day! The banana split looked amazing...but! What do you mean no strawberries?! Ok I'll take blueberries...but! What do you mean no bananas?!?! Can you still call it a banana split without any bananas?! Very disappointed :-( read more

The store smelled like a cesspool when we walked in...not kidding at all. Like an outdoor camp ground restroom. In a damn ice cream shop. Now let that sink in. Compounded by the nasty stench inside the store, they had no Carmel Cone ice cream. I'd give the negative 3 stars if I could. I immediately told my wife we're leaving. Didn't get a damn thing. And more wasted parking money to the corrupted Baltimore City Council. What a shit forsaken city this is. I'll never be back just for the atrocious parking fees alone. Rant over read more