was there today with my siblings and the lady on the checkout told my sister, to move farther…read morebecause she thought we were attacking somebody's privacy just because we were wearing hijabs and abayas. H&M was always Muslim friendly, hopefully they train their staff not to behave a certain way towards someone just because they are wearing something they don't like.

It's an H&M. It's sadly inside a mall that feels like its on its last legs, but the store is…read moreactually pretty large with a good selection of products. I've been here to shop and also return items with every transaction going pretty smoothly. The etiquette in the fitting room is good, no weird stories to share in that aspect. I'm just glad there is an H&M nearby where I live. Overall the store is usually well organized and clean! Happy shopping!

There have been some really nice and customer service oriented employees at this location who have…read morealways been helpful in the past. But during my last visit, all that went out the door. There were a couple items on clearance that I wanted to purchase but unfortunately the ladies working here are too busy chatting with each other to help out a customer. There was a box of items with a big clearance sign on it that was labeled $2.99 so I picked up an item and asked the cashier to confirm the items I had were in fact $2.99. She proceeds to say "everything in the box is 75% off" and then continued chatting with her coworker. I was going to ask for a price check on the items but she seemed annoyed so I put the items back and walked out.. The store is clean and well organized for a children's clothing store, but their price signage is unclear and their customer service skills are non existent.

I want to say Thank You to Louis at the Dulles Town Center Mall. Thank you for going above and…read morebeyond the call of duty. The children we support will enjoy the beautiful clothes. I will be back.

Filthy store with dirt in each possible corner (fitting room especially) with permanent mess and…read morewrong prices... Personnel is rude most of the time...

8/6/2017 I went…read moreduring tax-free weekend, and they were having store-wide clearance sales. Everything was marked down along with an additional 50%, which is 'as good as it gets.' I can't wait until next year's tax-free back-to-school shopping weekend.

I love Carters brand clothes and I love buying them from this store because of all the amazing…read morediscounts they usually have applied in store that you can then couple with online coupons and even to clearance items. When it comes to quality the clothes seriously can take a beating and survive 100s of washes. The sizes seem always seems to be consistent and I haven't had any issues with them shrinking like other brands. All the outfits easily interchange with each other because the colors seem to work well and again are consistent across the sizes. Carters also has a great customer program but sadly you can't link your online account with your phone number account. :/ So you have to choose which way you're going to buy clothing and collect your Carters dollars which also work with OshKosh and SkipHop but only if purchased at the Carters store.

What a huge waste of my time gathering designer clothes that were practically new for this upscale…read moreused clothing store. I called 2 days before to let them know I was coming to get them. They said they would have them collected for me for which they didn't. I had to sit and wait until they looked for them on the racks. So after 3 months of them being there there was only two sold and they wouldn't give me my money because they said I could've left them there longer however I was contracted to pick them up. So, never again! Total rip off! Take them to Wear it Again Kid! Or sell them your self on line.

I have occasionally found good buys here. Not too long ago they listed a Gucci bag and it was a…read morereasonable price I thought of $300. The strap came loose in less than three days. I called in and spoke to a very nice sales lady she agreed that for the price at their consignment shop it shouldn't fall apart in 3 days. She very appropriately said she would have the manager call back to not credit my account but to provide a store credit to buy other items. I felt that it would be fine. Needless to say I never received a call back. I ended up calling explaining my situation to the manager and being told there was nothing to be done to accommodate me. I would say I'm hesitant to return and if I do I would not buy any luxury/designer handbags... Only I terms maybe under $30-40 dollars or whatever you are willing to gamble with. Wish they could have provided better service.

I was in desperate need to use the facilities. Funny thing is I didn't even mean to come here. I…read moreput in my GPS what I thought was going to be at a different area altogether. But when I pulled in here, I wasn't mad. Visiting a mall early in the morning is weird. It is mostly deserted. No stores open. Almost completely void of people except those in here doing their jobs. Kind of gives you the 'Dawn of the Dead' vibe, like you are one of the only survivors left in the world. Odd to say, but almost peaceful. This mall seems to be doing fairly well. I did not see many vacancies. Which is great, and almost always the case in this area. This mall feels vast. The layout feels like you need to know exactly what you are getting in here, or set aside time to allow you to freely wander in here. My stop, to use the facilities, took a bit longer than I expected. I have never been here before, and this was not a good thing. I ended up parking in what I thought was the middle of the mall, however, not knowing where the restrooms were, I ended up walking for a while. What was interesting was when I did finally find the restrooms, if I would have used one of the other entrances nearby, it would have been a much quicker stop. But I wouldn't have had the zombie vibe.

Some small improvements to a mall that's gotten quite shabby. The big joke is that the escalators…read morenear Macy's haven't run consistently in at least the last 5 years.

Whoa. Place is a complete hot mess. Never seen a store like this except after the holiday sales!…read more Nice staff, but didn't see too many. We couldn't find hardly anything the store was such a disaster.

Really appreciate the staff going above and beyond this evening. Alla was my cashier and asked me…read moreabout the new reward program. I let him know I was already signed up and gave my phone number. My phone number was not registering so I went to sign up again and it gave the error message that I was already enrolled. The manager on duty, Shyanne came up to the register and called Old Navy customer service to get the issue resolved without me asking. They were both so kind and patient, especially so close to store closing. Turns out my phone number was on the rewards account incorrectly so Shyanne was kind enough to have that fixed and had my points applied. Customer service aside, the store was very clean, everyone was in masks and there was sanitizer. Very appreciative of the staff working right now!

Shop with discriminating eye. There are amazing things to be found here. Dresses from casual to…read moreformal, shoes, and more. Stop by and browse with patience.

Today, my husband and I celebrated our 13th anniversary and after leaving the resort from…read moreAn awesome weekend, we stopped by Nordstrom Rack to pass some time. We browsed the designer glasses, but despite being clearly interested, no one approached us. Meanwhile, two associates assisted a Korean couple and greeted a white woman. Only when my husband gave one of the associates a stern look did she finally approach us, asking curtly if we wanted to see something. No greeting or friendly demeanor. Given the year is 2025, it's disappointing to experience such microaggressions. Nordstrom Rack, consider hiring staff who provide better customer service at this location.