I am in the market for a rain gutter and have heard of this company before. I know they are a respectable company and still in business. I have contacted them before, many years ago and they did not get back to me. Fast forward to October 2025, I contacted them in yelp for a free estimate, and on their website page. I hope to get a free estimate soon. Sorry, I can't give a five-star rating yet. read more

I scheduled a meeting for an estimate. Nobody showed up or called back. Disappointed!

When you can get hold of them they are great. Used them to replace old gutters some years ago -- the gutters are still doing great, but had to replace some of the downspouts in July.-- I tried my best to get these guys, but they are very busy, so I had to go with another vendor (who was very good as well). Still, I'd use them again when they are available. Just wanted folks to know they were very good. read more

I don't get the less than positive reviews, thank goodness I do not pay any attention to them, I go with my gut and the vibe I get when talking with someone and after talking with Sandy and John I knew Gutter King was the company to go with. 12 years in Wahiawa, it was finally time for my DIY gutters to go, I inquired on Yelp and before the end of the day Sandy reached out to me and scheduled John to come by and take a look at my gutter needs, within a couple more days I had a written proposal that was more than fair for three houses along with an installation date. I did entertain two other proposals not that I needed to, one came in twice as much as Gutter King and the other was roughly the same but I did not feel that same connection as I did with Gutter King. It is so refreshing to know that there are still good people out there that are compassionate and professional at what they do. I can not say enough about Sandy, John and there entire crew they truly knocked it out of the park and I can not be more pleased with the whole process. The gutter install could not have come at a better time, during this last downpour the gutters performed flawlessly. Highly Recommended Thank You Gutter King!!!!!!!!!! read more

See all

They screwed the brackets holding the downspout to the front of my house which, like the majority of homes in Hawaii, is single wall construction. They screwed all the way through the wall so the screws protruded into one of the bedroom walls. I discovered this after paying them and had a hard time getting any response from them - first not returning my call, then promising to call back with a plan for remedy, then... nothing. How can anyone who does this for a living not know when a screw is too long to go through single wall redwood????!!! They did not put all the fasteners on the brackets which hold the gutter to the roof fascia so we called them back to complete the job. They left the shafts of rivets all over the roof, in the gutters and on the ground. read more

Once I decided on a total replacement of my 45-year old copper gutters, I had Gutter King accomplish the project. I am glad and satisfied I went with John and his crew and Sandy at the office. It was not easy, but John is a professional and has the years developing expertise in this niche trade. He was efficient, quiet, and methodically detailed. Also, his prices are very fair. I had no areas of contention. If you need new gutters, especially if want to go with copper, John and Gutter King will meet your expectations. Two newly constructed homes in my immediate neighborhood used Gutter King. read more

We purchased gutters from gutter king in 2021. The prices were reasonable and the installation was super fast. The gutters solved our problem of rain splashing and waking up our kids. However, after installation Gutter King became increasingly more difficult to get ahold of. We ordered splash blocks which took weeks to get. However, they left the downspouts too low so the splash blocks never fit underneath them. They said they'd come back to raise the downspouts but never did. One of the gutters randomly sprung a hole which we wanted to have patched. No response. We then tried reaching out to get an estimate for more gutters and relocating some down spouts. After 6 months of trying, we finally got someone to give us an estimate. We then asked them to perform the other work at the same time while completing the work we requested. Radio silence. After 15 months of waiting, we ended up having to pay another gutter company to do the service, who showed up the day after we contracted them. We understand if things happen, but at the very least, do some kind of outreach to your past clients and let them know. Radio silence is unacceptable. read more

Still waiting for estimate. Been waiting for weeks. Advised estimator was out of town and just got back. Still no followup by email, text, or phone. read more

I don't understand some of the negative reviews. Gutter King was responsive and got the job done for a reasonable price. Really happy with the new gutters. Everybody in the gutter industry is busy right now so I appreciated that Sandy was responsive and the crew showed up to do the job as scheduled. They did good work and kept their word. Not sure what else anyone could ask for read more

Gutter King installed rain chains in our house about 4 years ago and after two years, both of them became completely dismantled and fell apart. We talked to Sandy who told us this particular product was defective and she would order different ones to be installed. She strung us along for the past 18 months telling they were ordered on two different occasions and that someone would be by to install them. She does not answer the phone or text messages. Really disappointed in her dishonesty and lack of follow-up. read more

We used Gutter King for some repairs to the copper gutters on our historic home. John fixed the gutters, including undoing mistakes done by others that had made things worse. We're very happy to have properly functioning gutters. Great value as well. read more

Worst ever. Don't bother. I used to recommend these guys to everyone on Oahu. But something happened circa Nov 2022. John is their number one salesman, but he doesn't care. Highly do not recommend. D------ read more

Just had Gutter King do a pretty large install at my duplex. They rocked it. Everything looks clean and solid. Sandy was on point with scheduling, communication, and getting proper materials and colors for us. The foreman(I feel bad for not remembering his name) was awesome. He walked the whole job with me to figure out best placement and did solid work. It only took one day and a couple hours the next morning to finish everything up. Super stoked with our new gutters as we have had some flooding issues in the past. Although we initially got the gutters for function, they also look great and added some value to the house. Let's see what happens when it rains and how solid everything actually is. Thx again guys read more

Unresponsive. They initially responded via messages asking for contact information. Contact information was provided but they did not reach out. I tried calling them the following day and left a message but they did not return my call. read more

Jus had our gutters installed ! I called and sandy was great , scheduled a estimate and next thing I knew we were scheduled to have our home install done !! So happy with gutter king very professional and friendly,, so happy with the gutters !!! I highly recommend them Bonnie wilson and family read more

Gutter King was a huge help for us in 2019/2020! Will definitely be calling them again soon in 2022/2023. Great service. Great job.

My experience with this company was a complete and utter customer service FAIL. I was lured in by the fact someone answered my initial phone call to set up an estimate appointment. I was given a date the following week and an arrival window of 9:00am -12:00pm. Arrangements were made to make sure there was someone at the house to meet the estimator. On the day of the appointment, 12:45pm rolls around and no one has shown up or called. I call the office number and get a voicemail and request someone call me with an update. I call...and call and call...no one answers. Two hours later I get an email from a Project Manager saying they had an emergency at a job site and the estimator was not able to leave. Fine, I get it. But wouldn't a phone call to let your appointment know you cant make it been appropriate? Foolishly, I accept their offer to reschedule. I'm given a time of 11:00am. Again, arrangements are made and I'm counting on the estimator to show up. Just as the last time I get an email at 11:46am asking if the estimator can come between 2:00pm and 3:00pm. Fine. At 4:31pm I get an email asking if the estimator can come at 5:00pm. Fine (I've pretty much given up at this point, the person who arranged to meet the estimator at the house is long gone and tired of wasting his time). The next day I email AND call asking if anyone showed up and if there is a quote available. No response. The next day, I email and call. No response. Which brings us to today where I'm leaving this review. Here are some suggestions for the Gutter King Staff: 1. If you say you're going to be somewhere, be there. 2. Answer your phone. An emailed response to multiple phone messages is not acceptable to communicate with possible clients 3. Communication is key - Everyone knows that unexpected things come up. You'll find that most people are pretty forgiving and flexible if you just keep them informed. When you don't do this, it just looks like you don't care. These are basic principals of successful businesses. read more

Gutter King helped me with touching up my gutters with needed paint. They did an outstanding job installing the gutters 10 years ago and 10 years later they matched the color and dropped it off at my house. Didn't have to ...but did because they don't forget their customers Thank you Gutter King! read more

Amazing company, I highly recommend them! They are dependable and honest and I will use them again:)

Very poor service! No show x 2 Say will call back but never hear back Think before calling them Very disappointed and frustrated read more

John and Sandy Gutter King owners are great people. They really care about the community and their employees. They do amazing work with installing, cleaning and gutter repairs. The quality of work they do is remarkable. I highly recommend Gutter King to anyone. Excellent company. Excellent owners. Excellent work! read more

I called these guys for an estimate to install some copper gutters on my house. The gal that answered the phone my first call was very nice and said someone would get back to me to schedule an appointment. About 2 weeks went by with no call back,so I decided to call again. Another lady answered and apologized for not calling back. She said John would call me to set a time to come out for an estimate. Another week goes by and still no call from anyone. I decided I would call one more time, this time the lady said John was doing estimates in my area tomorrow and would be sure to come by my place. Next day comes around and nobody showed or even called me back explaining they couldn't make it or would come another day. What a joke! I would give these guys zero stars if I could. So if you want to waste your time and get nowhere, call Gutter King. read more

Outstanding workmanship and great value installing new seamless gutters on my home. They are a family owned small company. Due to all these factors they might apparently struggle at times with scheduling but only because they are so busy. Remember they have to deal with weather conditions too. Would you rather have someone answer your call every time but do a crap job? No thanks. You wont be sorry with the final product with these guys. You can tell that the workers have pride in their work. Aloha. read more

I"m going to echo numerous other reviews blasting Gutter Kings customer service. I have called them at least five times over several weeks and NO ONE has EVER returned my call. Not a good sign. read more

We were staying with friends at Nuuanu Streamside when Gutter King cleaned the multi building/level gutters. This review is not about the actual gutter cleaning, but more about the crew. From yelling across the property, to smoking and even leaving rubbish after cleaning the gutters (see photo - the debris was never cleaned up even when the came back the second day). At the end of the day, some of the staff went behind the building near the unit we were staying at, to change their clothes! I understand it's gutter cleaning, but roofers and window cleaners don't behave this way. They probably assumed that residents weren't home during the weekday, so they could do whatever they wanted. read more

Gutter King - Left all of this mess! - Gutter Services Near Me - Waialua, Hawaii

We recently installed new gutters on our house. I went on the Better Business Bureau site and requested quotes from multiple gutter companies on the island. Gutter King had a excellent BBB rating, no complaints on the Hawaii Department of Commerce and Consumer Affairs, and their license was valid. Their quote was on the more affordable side of the spectrum. The estimator who came out to my house was very professional, had an explanation of the best plan for my gutters and also pointed out suggestions for the roof I was having installed. They were also the only company who provided a warranty on the gutters. The company was very accommodating. I was also installing a new roof and painting my house using 2 different companies, so Gutter King was very nice to be flexible with the scheduling of my installation. My roof took forever to be scheduled and they didn't have any problem postponing my gutters. The job was completed super fast. It took only half a day and the workers were very friendly. read more

My husband and I recently had gutters installed by Gutter King. They came out next day after I requested quote and worked with me on what I needed and wanted for gutter placement and down spout placement. The owner explained how everything worked and where would be great places to put everything to water plants and move the water away from the house. He was very knowledgeable, patient and kind with me which I appreciated because my husband was away for work. They came out super fast within days and got the job done beautifully just in time for a rain storm. It only took them the morning to finish the entire job. They showed up on time and left everything as they found it. Sandy is an absolute joy to communicate and work with as well. I would highly recommend this family owned and operated business to anyone looking to get their gutters done. Thank you for such a great experience!!! read more

Gutter King called us twice promising to call back later and schedule a time to give us an estimate. Never heard back from them both times. What a waste of time and effort. read more

John and Sandy are great. Their crew did a clean beautiful job and were in and out. Gutters look very nice and match the siding perfectly. Was able to contact Sandy with appointments and follow-up and John came by to give the quote and review what I wanted. All in all a great job and follow up. Ron F read more

John and his team at Gutter King did a wonderful job on my house. They were communicative and on time. When they found an issue with some of the underlying wood, they found a quick and economical solution to the problem and moved on with the project. The work was high quality and looks fantastic. I would definitely highly recommend them. read more

I had rain gutters installed on my two story home recently, and John Manning and his crew did great work. They come out first to take measurements and listen carefully to any suggestions or concerns that you may have about the gutters, downspouts, and installation. A bid will follow via email shortly thereafter. While their quote was not the lowest bid, after talking with their estimator Bob and John, the owner, I could tell that this company has a high degree of integrity and stands behind their workmanship and product warranty. Their finished work is truly first class. I highly recommend them to friends and family! When you call the office to make inquiries about scheduling, cost estimates, product warranties, and contracts, you will receive first class customer service from Rissa and co-owner Sarah. Go Gutter King! read more

Excellent service. Reliable. Skilled and knowledgeable workmanship. Workers were polite and respectful. Obviously took pride in their craft. John, the owner, is hands on which makes all the difference. Even changed some flood light bulbs for me while he was up there on the ladder. read more

A postscript- After my previous posting, i moved forward to secure a different vendor to complete the gutter job. The vendor charged me $200., the gutters were completed! Probably 4 to 6 weeks after that, Mrs. Manning- owner of Gutter King called me out of the blue. Saying, she had been away from the office for an extended period on personal matters. Upon her return, she caught wind of my name and issue and followed up with me. I told her my long story.. she was very shocked, and apologetic. She offered to reimburse the $200. I did get the check in the mail in 2 or 3 day. Restoring some faith in their Company! read more

We had gutters installed and the estimate did not mention that wedges would be used between the fascia and the gutters. The wedges are visible past the gutters and are very noticeable, not attractive and do not match the look with the older gutters that we have in place. I am not sure if this is the way it is supposed to look? I have tried to get someone to come and take a look at our situation but no success. They are much too busy. The office girl is very nice and feels badly that no one has addressed our concern. Other than this issue they did a very good job, the installers were vey nice and quick and the office workers are very nice. So one star each for them. read more

It has been wonderful working with Gutter King. Sandra and Matthew have been excellent with their customer service and taking care of my needs. My house is a three story down slope house that can be difficult to work on due to the height. Gutter King was able to remove all the old leaking gutters and install new ones in only a day. Where they really shined was in their follow-up service. After the initial install, I wanted the downspouts from my top story to flow directly into the second floor gutters, they came out to add the additional lengths. I later found some wood fascia damage behind the gutters and they came out to correct that. Then after the first big rain I found that the flow of water had to be directed differently due to the curvature of my cement driveway. Gutter King came out to correct that. All done without complaint or charge to ensure they got the job done right. I got 5 quotes for my house. Gutter King was not the cheapest but they were consistently the highest rated for customer service in the online service listings used. They were also the only one with all the licensing and bonding I wanted since my house is difficult to work on. I can't thank Sandra and Matthew enough for living up to their ratings and giving me the great customer service they did. Definitely highly recommended! read more

Just got my new gutters installed today love it. I called numerous gutter company's and this was the ONLY!! Company that called me back. Price was very very reasonable compared to the national average. Being that we live in Hawaii I thought the price would have been higher but it wasn't. Very happy would recommend to others. read more

Gutter King and crew replaced the gutters on my entire home. They did a really great job. I was really happy with the crew and how professional everyone was. The customer service was excellent from beginning to end and I feel the cost was very fair. Overall I would recommend Gutter King. They are a great local company and were recommended to me by neighbors! We have had several rainy days since and everything is working perfectly. I would definitely refer my friends to them. read more

Gutter King is most reliable and trustworthy. As a long-time metal roofing manufacturer and vendor in Hawaii, I can whole heartedly affix my seal of approval! Doing business with them is a pleasure. read more

Their work is terrible and they do not even come out to correct their mistakes when you call them. Their nails don't even hit the beams and the gutter will fall if it rains. I was very disappointed with their unskilled workmanship. read more

My initial contact with Gutter King went well as I met with their sales person soon after I made my initial phone call requesting for a price quote to install new gutters on our house. During our conversation we agreed to use one less down spout with the new gutters as it was not necessary. This has worked out fine. He also mentioned he would provide the required installation design to meet the requirements for the Mililani Town Association permitting process. I promptly received a contract with their price quote along with the design and color chart. I understood they are very busy and the installation was scheduled to a little over a month later. The installation went fine however the installer did point out I have a low spot on my roof where the gutter did not cover. Also during a heavy rain I found a spot where the water was running down behind the gutter. I called Gutter King on 2 separate occasions asking for their help to resolve these issues and was told both times that a field worker would call me. I never received a call back and after calling for a 3rd time I was told to email them a picture of these issues which I did. They responded that someone would contact me but again there has been no call back. I was willing to pay to resolve these issues but I have given up on Gutter King and will be contacting another company for help. read more