I have enjoyed visiting hardware stores and have bought hardware things from them since high…read moreschool. I visited Lutz for the first time in the neighborhood. I'm very familiar with the big box hardware stores. Lutz has the things that home owners need while the big box hardware stores use their space for things Lutz does not carry to focus on contractors. They have everything. They do have their own brand of tools, one step up from Harbor Fright and less than name brands. They have their own parking lot. Lutz has a focus on homeowner needs covering everything.

Lutz Hardware provides an excellent customer experience. They do this by combining a broad product…read moreselection with the experienced staff that can help provide solutions in use.

I love this hardware store. It has a little bit of everything. Came in for some birdseed today. It…read morewas on sale! Ended up getting some summer items that were on sale and a few things from the garden center. They have free popcorn. That is pretty tasty. People that work there are all knowledgeable and kind. Highly recommend it for all your needs. PS huge barbecue section !

This store carries great products and exceptional plants for gardens. The staff is very friendly…read moreand helpful. Their prices are good as well. Great hardware store

This place is the best I am one of the workers son and it is so fun and people are nice and it is…read morereally cheap

Thanks to Mike at this store! I got in and out of there super fast and left with all the details…read morenails I needed. Everyone was so friendly and helpful. ... Mike also gave me advice on getting on the 205 north.

I came in tonight to make a purchase and as soon as I got to the door, I realized they were…read moreclosing. The gentleman locking the front doors said I had one minute if I knew what I needed and I did. I was escorted back to where I needed to make my purchase from and took it up to the front And got what I needed and was super happy. I think teaching every one of them for giving me that minute. I used to work in retail and no that it gets frustrating when somebody comes up after you're closed. If you don't wanna turn them away in yet, you wanna lock that door. So whoever helped me I thank you you made my day.

I came it to get the supplies to mount my mirror and another time to mount my TV. I never have…read moremounted anything before but the employees here are very helpful. They made sure I had everything to get the job done right. They even were able to match the exact nail that I needed for the tv mounting kit I bought. Overall great place.

Really, what's not to like about this local longstanding hardware store. I try to make a conscious…read moreeffort to purchase here, especially this time of year where I can buy my mulch, planting soils and gravel. The store is fun and has just about everything you would need in a pinch. Customer service is awesome, the young person helps load all these bags of product into my SUV and when I tried to give him a tip, he refused, saying they don't except tips. I took that the right way in terms of, it's what they do and it's built into Beaumont culture. Anyway, I love and support this local store whenever possible.

If I can support a locally owned hardware store over one of the big box stores, I like to do so. Do…read moreIt Best Hardware has a few locations in the Portland area but they're nowhere as big as Home Depot, Lowes, Ace, etc. They're literally nowhere as big as well. These are pretty small stores, yet they somehow managed to fit in almost everything I've ever looked for. It does feel crowded, and the aisles are quite narrow, so perhaps that's their secret. The staff has been hit or miss in terms of how knowledgeable they are about projects, but they've all been very friendly. Street parking only. Dog friendly.

I believe this Ace is the only option in Sandy for hardware stores. Though it is a chain, it has…read moremore of a small town feel with a smaller size, helpful customer service, and average prices. There is a small parking lot accessible from Pioneer Blvd (heading east).

I walked in asking for ideas on how to fix the glove compartment in my granddaughter's car and…read moreDennis came up with the perfect solution. The glove compartment stoppers were missing and the glove compartment would just open all the way facing the floor of the car and everything would just fall out. He was patient and really made me feel like he wanted to help me find a solution. It turned out perfect and I saved some money... above and beyond service! Thank you, Dennis!

love this place!! Always kind, knowledgable, helpful & down to earth, diverse employees ~ my kinda…read morefolk!

THEIR PLANTS KILL BEES AND THEY DO NOT CARE. Plants sold at this store are treated with…read moreneonicotinoids (neonics). When I called to ask about it they didn't even know what Neonics are and didn't care when I mentioned they kill bees. Many hardware stores sell neonic-free plants to protect our endangered bees. Overall a good hardware store, which is why I give 2 stars, but DO NOT BUY OUTDOOR PLANTS HERE. https://www.nrdc.org/stories/neonicotinoids-101-effects-humans-and-bees

This is a very cool locally-owned neighborhood hardware store, complete with a skateboard sales…read moredesk, a museum-quality motorcycle, and friendly staff. Who says looking for the right tool can't be a fun and engaging specialty experience!

The staff is always so friendly and willing to help! When you walk in, they always ask "do you need…read morehelp finding anything?" They are knowledgeable on almost everything you ask about and if they don't know, they will find someone who does. Street parking is usually available, so no need to stress there! Their prices might be a tad above Amazon, but supporting local and the convenient location makes it worth it!

Came in here to say Brenden in the tool section has helped me and my partner so much. We've come on…read moremultiple occasions and he's always been very generous and helpful even gave my bf a tool bag he had. Always very helpful when we're were weighing out option on tools and supplies. Exceptional service!

they're so paranoid about people stealing stuff they're locking up $10 items then you have to wait…read more10 minutes to get someone to help you. I just cut the package and took it to the checkout myself. I got tired of waiting, I did pay for it. If they would just bust the people stealing from them instead of letting them walk out

This three star rating is an average of FIVE FOR DEBBIE and 1 for everyone else. I ordered 26 boxes…read moreof flooring. I got 20. I got the 20 after waiting for 90+ minutes for the crew to 1. find the flooring 2. find a driver for the machine to get the flooring. I called repeatedly for almost a week. Every manager I spoke to would "look into it and call me right back". You know who you are, P and K. After being incredibly frustrated, Debbie fixed the situation in about 3 minutes and my six boxes of flooring are on the way. Ya, Debbie! Boo, everyone else.

We've had good experiences in the past few decades purchased roofing, windows, siding, appliances,…read moregarage doors and spend several thousands of dollars a year at the Troutdale Store. That good service ended this morning with an interaction with the manager in self checking over a five dollar battery coupon. We've used these coupons twice in the last several weeks while making purchases. Today the manager told us that Home Depot doesn't accept these coupons although the coupons are with the batteries for customers. We explained we used them twice, recently and had no problems. He then went and removed the coupons and said a rep put them there. We told the manager we were purchasing from Home Depot and not a rep. An experienced manager would have honored the coupon and removed the others if this was in error. This five dollars that Home Depot saved just lost them any future sales to our family. A company that's worth billions and this is how they treat long term customers isn't where we want to shop.