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    Guthrie's

    3.7 (19 reviews)
    Closed 10:00 am - 10:00 pm

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    Receipt from visit.

    Today, at 11:20 am I went to this Guthries where I was waited on by "cashier 300" per my receipt who opened our interaction with a thousand yard stare. No greeting, nothing. I proceeded to order "a chicken sandwich only and an ice water." I didn't want the combo. My daughter doesn't eat fries or drink fountain drinks. After that, my partner stepped up and ordered our regular 4 piece combo with a coke zero and paid. When we left the counter we walked away with a Coke Zero and an ice water. When they called our name to pick up our order, we walked away with a box with a chicken sandwich and fries and a box with the 4 piece chicken and fries. She didn't listen when I said I only wanted the sandwich, apparently, so I checked the receipt. Sure enough she charged me for the sandwich combo, but she also charged me a quarter for the ice water. Which in my opinion, if I was charged for a meal I should have received an additional fountain drink if I was being charged for the water. My next thought was, well, I can just take this sandwich combo home for my son and I'll go up and order a single sandwich and then ask for the fountain drink I wasn't given. I went to the same cashier with my receipt and politely ordered an additional sandwich and then showed my receipt to ask for the fountain drink for which I was charged. The cashier told me she gave me everything on the receipt, that I was not owed an additional drink. I said, "You charged me a quarter for water and I still paid for a water." She replied, "I charged a quarter for water because there is no button for getting a water with a combo." Wow, just wow. I have literally never been upcharged for water. I was fine with the quarter charge as that is not an unusual practice, but that was asinine if I wasn't getting a fountain drink. Instead of apologizing and giving me a drink with my additional sandwich order, she stared. Another very young girl working walked over and offered no commentary or assistance. Cashier 300 decided to hold her ground. To which I responded this is ridiculous just let me get the plain chicken sandwich. I also said, "I will not be coming here ever again." The staff loudly talked about me behind the counter and the cashier played victim. To make matters worse, when we got home and looked at the receipt only to release I was also charged for that Coke Zero in addition to my combo when it should have been included...

    Chicken tenders and fries with the toast !!
    Thanh L.

    We stopped in after a couple days after their grand opening and was very satisfied with our dinner !

    Original Box - fingers, slaw, fries, toast, ranch, BBQ, and original Guthrie's sauce!

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    4 months ago

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    3 months ago

    Small serving for the outrageous price! It's new to this area and perhaps I just hit it at the wrong time. It was tasty though!

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    6 months ago

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    2 years ago

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    10 months ago

    The food was good. The restaurant is very clean. If you like sports they have the games on. You won't find any more friendly service.

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    Review Highlights - Guthrie's

    The toast, a nice toasted surface that pairs perfectly with the golden fried fingers.

    Mentioned in 3 reviews

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    Pullman Plaza has brought back executive chef Thomas Hickey to replace the aging Coach Pruett…read moreSteakhouse, and he has chosen to do so as a tapas grill. Chef Hickey's return is good news to all lovers of fine food. His palate is imaginative and his food is a delight to both tongue and eye. Tapas is a new thing locally. The concept is simple. For $20 you get three tapas "plates" delivered five minutes apart. Each plate contains a small serving of an elegant dish. We had beef with bleu cheese, salmon with peppers, tomato and mozzarella, chicken piccata, a simply wonderful clam chowder and bread pudding (my personal weakness). Each plate was presented promptly and the care with which each was constructed was evident. This is fine cookery at its best! The only weakness is the bar, which is still being fitted. There was only one draft - Blue Moon, but more is coming, I understand. The tapas plates change on Friday, so there should be a lot of variety. Excellent. Just excellent.

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