They sell campers with soft floors and water damage they don't tell you!! Buyer bewareread more

Went to All RV today to check out there inventory of new campers, I was met by an amazing salesman…read moreMr Rick, I told him what I was looking for and he pointed me in the right direction to a gorgeous new Gulf Stream. The whole experience was so professional and cool, never felt rushed or pressured to buy! Went home with a brand new gulf stream trailer! Thank you for the great service and professionalism I WILL BE BACK for the next one.

Redman's Trailer Sales I cannot say enough about Rob Redman…read moreand his expertise. I was in a difficult position with regard to my brand new Venture RV, and Venture Customer Relations suggested I contact Rob for advice; I'm so glad I did! With incredible patience, he talked me through all steps necessary to diagnose my problem, and it worked. I want to emphasize that I hadn't purchased my Venture from him (wish I had), yet he still took the time to help me out. Rob is a class act, and truly a wonderful human. Don't hesitate to call him for any and all your RV needs.

Easy rental throgh Redmans. My first time renting a…read more trailer and I would do it again throgh this place. Very easy transaction, the trailer was clean and in very good shape. Highly recomend these guys for rentals. They have Ubaol trucks as well as trailer sale etc. Very happy customer. Five stars

After our first trip to the Northeast RV and Camping Show, we sat down to lunch at Wood 'n Tap. The…read morepeople beside us saw our million brochures and said you should go to Custom Camper. So we did, and we'd do it again. CC let us look through their RVs up close, and the salesman was there to answer questions. After we bought, we had a 45 minute guided tour of our new mini-home, including pump verses water hookup, how to empty tanks, and filters, oven vents, you name it. Five years later we still love our li'l home from Custom Camper. They have new and used travel trailers, small to huge, they service RVs, and have a supply shop on site. They also still carry the (current year) RV we bought five years ago. It's not the largest lot in Hartford, but it has range and quality, still. We'd go back there again, and someday we will. When COVID has become a thing of the past, it'll still be fun to visit them at the RV show again.

Great place to do business, bought a Flagstaff TT from them at the Hartford RV show and have never…read moreregretted it. I have only had it in a couple of times for maintenance and they have always fixed every thing and quickly. I once had a problem with my wiring that I worked on myself and when I called them they walked me through what to look for and we were able to solve the problem on the phone. I highly recommend Custom Camper.

Excellent service from Pete's RV. The maintenance was done within the quoted time frame and under…read morethe quoted cost. The staff was friendly and answered all of our questions without hesitation. Mark Lacienski was a pleasure to work with and Bob McCarthy went out of his way to answer my questions regarding everything from my fifth wheel hitch to the camper stove. In Parts Sales Valerie Tracy was very helpful and friendly. Pete's RV is a company I would trust to work on my RV in the future

Purchased a used RV there in April. Unit was delivered last week, NO KEYS. We cannot secure this…read moreexpensive trailer! Daily calls and emails to the CT Pete's RV, still waiting to receive "a bunch of keys to try out to see which one works" or the actual keys. Let's see how they rectify this extremely frustrating situation. Maybe I will change the rating if I get the keys.

Below is the reply to my original review and my response to them…read more Ryan - we're sorry this situation became so frustrating for you, and we appreciate the opportunity to add a bit of clarity. The pre-owned camper you selected was clearly presented and documented as an "AS-IS" unit and the purchase paperwork reflected that at the time of signing. When you returned to take delivery and opened the slide, there was some visible water on the floor and a trim piece. Our sales manager had it wiped up and inspected the area himself and did not find any signs of structural damage, but we understand that this raised concern for you. We offered to take a closer look and address any potential sealing issues to give you more confidence, even though the unit was being sold AS-IS. From there, the conversation shifted to a different, newer unit at your request. We worked to present options, but as discussed, a significantly newer camper comes with a very different price structure, and we were not able to align those numbers with the payment you were hoping for which is understandably disappointing. Our goal is always to be transparent and reasonable throughout the process, and we regret that this experience felt otherwise from your perspective. We do wish you the best in finding the right RV for your needs. some very interesting facts missing from your response. The first is that I was never given the chance to fully inspect the vehicle prior to doing the bank paperwork. Then the day when I came in to do the bank stuff I was not able to do a full and complete inspection of the vehicle as it was not made available for me to do that inspection. I understand what "as is" means. As does the lawyer I spoke to. If I had the chance to fully inspect that vehicle on the day we did the paperwork and then showed up three weeks later to find water inside legally I'd still be in the right. But morally it might be a different story. But that is beside the point because as I stated, I was never given the chance to completely inspect the vehicle. Nor did I check the box on my contract stating that I was given a chance to fully inspect the vehicle. Why? Because I had worked it out with the sales person that since I could not inspect it that day, then when I came to pick it up finally I would have the chance to walk through it and make sure everything worked. Make sure everything worked. Here I'll say it one more time. Make sure everything worked. A camper that leaks is not a camper that works. And what your manager said to me was that he could have no idea where the water was coming from and he admitted to me that his offers to fix the liner on the slide might not be where the water was coming from and may do nothing to fix the issue. Btw. The leak was bad enough to swell wood. I think you need to sit down with your sales manager and sales people and get the full story about this because they seam to have left out a few important details. Either that or you're ignoring them. I never took possession of that vehicle. I never gave you my trade I never gave you my title. It was never registered to me and I never left the lot with it. I never signed that I had inspected it. And I was promised a full inspection before finishing the registration and driving off with the vehicle. Your company easily could've rolled back that deal. And I could've gone elsewhere. But I decided to give you all the benefit of a doubt and reach out with an olive branch telling you that you did have something on the lot. Let's find a way to make it work. Instead they unlawfully tried to keep the first deal alive and in doing so their offer to me for the other camper on your lot was this. To take a vehicle that I hadn't even driven off the lot in or registered to me as a "trade" and at the end of the day if I had taken the deal you so. "transparently" laid out for me. I would've ended up shelling out a $6000 trade and $14,000 in cash to walk off the lot with a $24,000 camper. With a payment of $150 a month for 180 months. Making almost $6k of my money disappear. And you would have still been left with not only my trade. But the original camper you tried to sell me which hasn't lost a penny of value due to our deal falling apart. If fixing it was really that easy you could do it put it back out on the lot and have it sold fairly quickly. If fixing it is not that easy and now it needs to be wholesaled. Well that looks much more like your dealer knew about the leak the whole time and was trying to hide it from me. It was pouring rain the day we did the paperwork and seeing the leak that day would have been easy. Interesting coincidence.... I will be meeting with my lawyer on Friday and sending you a letter directly after that. I am hoping that you will do the right thing and just unwind the deal. That way we can avoid me having to go to the Department of consumer protections. Thank you.

Steven was excellent--prompt, honest, and went above and beyond throughout our entire 5th wheel…read morepurchase. Both Rob and Steven took the time to help and teach me how to properly hook up and unload our 5th wheel from our truck, which was a huge help. Steven also went in-depth showing my wife and I how everything works on our 5th wheel so we felt confident before leaving. Highly recommended -- Hemlock Hill RV, and especially Steven and Rob, made this a great experience. THANKS GUYS!! We love our new 5th wheel camper!!!!

5 stars isn't high enough. I called after my black tank clogged. They told me to come in right…read moreaway, they spent over 2 hours cleaning out my tank. My service dog ‍ and I were very comfortable in their lounge area. I've used 2 other RV repair facilities in Massachusetts and Connecticut that couldn't handle simple repairs. I will definitely coming back to Long View again.

Made a big mistake buying RV here service dept very rude had better service from dealer across the…read morecountry that I didn't buy my RV from They couldn't fix a warranty issue told me I had to come back in spring made appointment then they take walk ins ahead of my appointment

RV Guy helped us by providing advice and pointing us to a nearby parts place where we could get…read morewhat we needed (a dog bone connecter). Helped us quickly solve our problem. So thankful for this friendly and knowledgeable professional. Will remember this kindness!

Awful!! No Show No Call No text! Confirmed 2 times during the time frame, called Peter 3rd time…read moreevening, no answer. No return call, no reason, no call next day. RV Fridge out, spoiled food & left with coolers of what was salvaged. Refused 2 technicians from other companies that day as I confirmed/ committed to Peter @ My RV Guys

Oh my gosh, pleaseeeee change your voice recording. It makes me not want to call you guys, LOL…read more As a customer, however, I was greatly pleased with my new camper purchase. It was fast, easy, and somewhat painless. I do find that some of their addendum prices are unnecessary and expensive, however, but because they are the only place in the area who sells this kind of equipment, I felt compelled to purchase before I lost my camper to another buyer. While I had zero buyer's remorse, I was annoyed at the process of getting a loan, as I was told on the phone that I would have zero issues and then come to find out, that is "never the case"... I would recommend them to others, but I think it is because they are the only vendor around this area; not because I think they are supreme...

Is it possible to remove a star? Traveler beware !!! Bait and switch owner. Promised in writing…read moreout the door price. Drove 200 miles to purchase a brand new trailer with Cash in hand. Tried to add 2500.00 fee never mentioned in any negotiation.. Rude, obnoxious, just a bad person to deal with. There's a right way and a wrong way to deal with customers. unfortunately the owner only knows the wrong way in my experience. ​

New WARNING ‼ DO NOT purchase from this company. The GM…read moreVictor will lie to you when work has been done to a vehicle that he will not release to you. He will tell you that they did not know about any DAMAGE done to their vehicles prior and tell you that he won't do anything about it. This GM Victor is worse than the ones at Camp world. This is your warning to save you money and a lot of trouble. I was also promised for the owner to contact me, and of course, this was never done either. They replaced all the vinyl inside the camper, and then claims it no work has ever been done, then calls me back and says he spoke to the previous owners which we asked for at the very beginning and they said that they just decided to replace the vinyl due to a scrape in the floor, which is not true because it's replaced through the entire camper BEWARE!

Very lucky I found this place! I was traveling on the road in my RV when the windshield wipers…read morestopped working, intermittently coming to life when on a rough road. It was clearly an electrical issue, but wasn't a fuse or loose wire I could locate. It also was pouring rain at the time, a miserable combination. After calling around I chanced on Crawley RV, which happened to be just 15 minutes away. They were great! They happened to have time to look at my rig, and in a couple of hours of waiting in their comfortable waiting area, they not only found and fixed the problem (sheared off ground wire at the wiper motor) but did a much needed oil change and inspection service at a reasonable rate. Lastly, I bought some random parts I needed, and they were considerably less expensive than Amazon. When I had difficulty changing some just-purchased wiper blades, three folks came out to help me, and one realized they'd given me the wrong part and replaced it with the correct one. All in all, they were prompt, competent, super nice, reasonably priced, and they got me back on the road quickly. Couldn't have asked for more.

Wow, to say I found an honest and trustworthy auto repair shop amazes me. Granted it was an easy…read morejob, but we saved hundreds by not going to the BMW dealership for the service. They took us in very quickly, and the job was completed fast and perfectly. The people at the front counter were great to deal with and up front with the estimate, which was exactly as quoted. No BS charges like other places we have gone (like the BMW dealership). Will definitely be a repeat customer.

Went in for a basic repair. They claimed the repair was done. Yet it was incomplete. Didn't get to…read morefar on the road. Stalled out. Brought it back. They spotted the problem. No discount or consideration and got charged more than twice as much for a minor issue that they should have caught to begin with.