Redman's Trailer Sales I cannot say enough about Rob Redman…read moreand his expertise. I was in a difficult position with regard to my brand new Venture RV, and Venture Customer Relations suggested I contact Rob for advice; I'm so glad I did! With incredible patience, he talked me through all steps necessary to diagnose my problem, and it worked. I want to emphasize that I hadn't purchased my Venture from him (wish I had), yet he still took the time to help me out. Rob is a class act, and truly a wonderful human. Don't hesitate to call him for any and all your RV needs.

Easy rental throgh Redmans. My first time renting a…read more trailer and I would do it again throgh this place. Very easy transaction, the trailer was clean and in very good shape. Highly recomend these guys for rentals. They have Ubaol trucks as well as trailer sale etc. Very happy customer. Five stars

After our first trip to the Northeast RV and Camping Show, we sat down to lunch at Wood 'n Tap. The…read morepeople beside us saw our million brochures and said you should go to Custom Camper. So we did, and we'd do it again. CC let us look through their RVs up close, and the salesman was there to answer questions. After we bought, we had a 45 minute guided tour of our new mini-home, including pump verses water hookup, how to empty tanks, and filters, oven vents, you name it. Five years later we still love our li'l home from Custom Camper. They have new and used travel trailers, small to huge, they service RVs, and have a supply shop on site. They also still carry the (current year) RV we bought five years ago. It's not the largest lot in Hartford, but it has range and quality, still. We'd go back there again, and someday we will. When COVID has become a thing of the past, it'll still be fun to visit them at the RV show again.

Great place to do business, bought a Flagstaff TT from them at the Hartford RV show and have never…read moreregretted it. I have only had it in a couple of times for maintenance and they have always fixed every thing and quickly. I once had a problem with my wiring that I worked on myself and when I called them they walked me through what to look for and we were able to solve the problem on the phone. I highly recommend Custom Camper.

5 stars isn't high enough. I called after my black tank clogged. They told me to come in right…read moreaway, they spent over 2 hours cleaning out my tank. My service dog ‍ and I were very comfortable in their lounge area. I've used 2 other RV repair facilities in Massachusetts and Connecticut that couldn't handle simple repairs. I will definitely coming back to Long View again.

Made a big mistake buying RV here service dept very rude had better service from dealer across the…read morecountry that I didn't buy my RV from They couldn't fix a warranty issue told me I had to come back in spring made appointment then they take walk ins ahead of my appointment

Below is the reply to my original review and my response to them…read more Ryan - we're sorry this situation became so frustrating for you, and we appreciate the opportunity to add a bit of clarity. The pre-owned camper you selected was clearly presented and documented as an "AS-IS" unit and the purchase paperwork reflected that at the time of signing. When you returned to take delivery and opened the slide, there was some visible water on the floor and a trim piece. Our sales manager had it wiped up and inspected the area himself and did not find any signs of structural damage, but we understand that this raised concern for you. We offered to take a closer look and address any potential sealing issues to give you more confidence, even though the unit was being sold AS-IS. From there, the conversation shifted to a different, newer unit at your request. We worked to present options, but as discussed, a significantly newer camper comes with a very different price structure, and we were not able to align those numbers with the payment you were hoping for which is understandably disappointing. Our goal is always to be transparent and reasonable throughout the process, and we regret that this experience felt otherwise from your perspective. We do wish you the best in finding the right RV for your needs. some very interesting facts missing from your response. The first is that I was never given the chance to fully inspect the vehicle prior to doing the bank paperwork. Then the day when I came in to do the bank stuff I was not able to do a full and complete inspection of the vehicle as it was not made available for me to do that inspection. I understand what "as is" means. As does the lawyer I spoke to. If I had the chance to fully inspect that vehicle on the day we did the paperwork and then showed up three weeks later to find water inside legally I'd still be in the right. But morally it might be a different story. But that is beside the point because as I stated, I was never given the chance to completely inspect the vehicle. Nor did I check the box on my contract stating that I was given a chance to fully inspect the vehicle. Why? Because I had worked it out with the sales person that since I could not inspect it that day, then when I came to pick it up finally I would have the chance to walk through it and make sure everything worked. Make sure everything worked. Here I'll say it one more time. Make sure everything worked. A camper that leaks is not a camper that works. And what your manager said to me was that he could have no idea where the water was coming from and he admitted to me that his offers to fix the liner on the slide might not be where the water was coming from and may do nothing to fix the issue. Btw. The leak was bad enough to swell wood. I think you need to sit down with your sales manager and sales people and get the full story about this because they seam to have left out a few important details. Either that or you're ignoring them. I never took possession of that vehicle. I never gave you my trade I never gave you my title. It was never registered to me and I never left the lot with it. I never signed that I had inspected it. And I was promised a full inspection before finishing the registration and driving off with the vehicle. Your company easily could've rolled back that deal. And I could've gone elsewhere. But I decided to give you all the benefit of a doubt and reach out with an olive branch telling you that you did have something on the lot. Let's find a way to make it work. Instead they unlawfully tried to keep the first deal alive and in doing so their offer to me for the other camper on your lot was this. To take a vehicle that I hadn't even driven off the lot in or registered to me as a "trade" and at the end of the day if I had taken the deal you so. "transparently" laid out for me. I would've ended up shelling out a $6000 trade and $14,000 in cash to walk off the lot with a $24,000 camper. With a payment of $150 a month for 180 months. Making almost $6k of my money disappear. And you would have still been left with not only my trade. But the original camper you tried to sell me which hasn't lost a penny of value due to our deal falling apart. If fixing it was really that easy you could do it put it back out on the lot and have it sold fairly quickly. If fixing it is not that easy and now it needs to be wholesaled. Well that looks much more like your dealer knew about the leak the whole time and was trying to hide it from me. It was pouring rain the day we did the paperwork and seeing the leak that day would have been easy. Interesting coincidence.... I will be meeting with my lawyer on Friday and sending you a letter directly after that. I am hoping that you will do the right thing and just unwind the deal. That way we can avoid me having to go to the Department of consumer protections. Thank you.

Steven was excellent--prompt, honest, and went above and beyond throughout our entire 5th wheel…read morepurchase. Both Rob and Steven took the time to help and teach me how to properly hook up and unload our 5th wheel from our truck, which was a huge help. Steven also went in-depth showing my wife and I how everything works on our 5th wheel so we felt confident before leaving. Highly recommended -- Hemlock Hill RV, and especially Steven and Rob, made this a great experience. THANKS GUYS!! We love our new 5th wheel camper!!!!

I went there in January of 2024 to order new canvas for my pop-up camper. On February 10th I handed…read moreover my old canvas and $1800 dollars with the understanding that they would ship the canvas to a third-party company, and it should be done in 8-10 weeks. 10 weeks later I start calling and emailing almost every day with no reply. Finally get an email that the third-party company is backed up and it will be another 6-8 weeks. I started calling 6 weeks in to get an update and again got no reply. Then, out of the blue, the third-party company calls me directly and tells me that they are ahead of schedule and are ready for me to ship my old canvas to them and receive payment. I explained that I already thought all of this was taken care of by TOTH RV and they had no record of them, they only had the order under my name when I never even spoke to anyone at this third-party company. Now I'm scrambling to find out what is going on before they cancel my order for not supplying the old canvas. I called and actually got someone on the other line that said someone would call me back by the end of the day. Guess what, no phone call. I called at 3:30 pm and the machine picked up again! Are you kidding me!? This should not be this difficult. It's really unfortunate because I have dealt with them in the past and have friends and family that have had good experiences as well, but obviously the service has gone downhill. So much for being on top of it!

I purchased a used RV on 9/16/2017 using my credit cards. The dealership (not a financing company)…read moreput a lien on the title when they registered it for me. When DMV sent out the title, it went to the dealership. I have been trying ever since to get this corrected. I have the purchase order and the credit card statements showing that the dealership has been paid in full. Most times I call, it goes to voicemail. I have spoken to a woman named Tracy that is very familiar with the situation. She continuously makes excuses as to why I cannot come get the title and the lien release. She says she is going to go to the bank and check the safe deposit box and she will get back to me in a day or two. Then she dodges my calls. I have a text conversation where she admits to knowing the lien was put on. I have asked repeatedly for the release of lien letter and she is refusing to issue it. I have also asked for the $25 fee for the replacement title which she refuses to pay.

Excellent service from Pete's RV. The maintenance was done within the quoted time frame and under…read morethe quoted cost. The staff was friendly and answered all of our questions without hesitation. Mark Lacienski was a pleasure to work with and Bob McCarthy went out of his way to answer my questions regarding everything from my fifth wheel hitch to the camper stove. In Parts Sales Valerie Tracy was very helpful and friendly. Pete's RV is a company I would trust to work on my RV in the future

Purchased a used RV there in April. Unit was delivered last week, NO KEYS. We cannot secure this…read moreexpensive trailer! Daily calls and emails to the CT Pete's RV, still waiting to receive "a bunch of keys to try out to see which one works" or the actual keys. Let's see how they rectify this extremely frustrating situation. Maybe I will change the rating if I get the keys.

They sell campers with soft floors and water damage they don't tell you!! Buyer bewareread more

Went to All RV today to check out there inventory of new campers, I was met by an amazing salesman…read moreMr Rick, I told him what I was looking for and he pointed me in the right direction to a gorgeous new Gulf Stream. The whole experience was so professional and cool, never felt rushed or pressured to buy! Went home with a brand new gulf stream trailer! Thank you for the great service and professionalism I WILL BE BACK for the next one.

My experience was that David got me set up with the right trailer (in stock), got it registered and…read moreplated within an hour at a reasonable price. Caveat Emptor - paperwork fees, by law, are negotiable. UPDATE 9/23/24 Disappointedly, I'm not getting responses regarding a simple issue I'd like addressed related to my new trailer. I guess once the sale is completed.......

Bobby and his staff were phenomenal when i stopped by to look at his inventory of trailers. The…read morestaff were friendly and courteous, and very knowledgeable. I highly recommend that if anyone is in the market for a new trailer that they 100% check them out. Thank you for all you do for the community.

Fantastic! Very responsive, Don was able to fix an issue I…read morewas having with my hitch, preventing me from taking it into a shop. As I didn't need to hire a tow, he saved me a lot of money. He made certain I understood what his recommendations were, and did this in a friendly way. Highly recommend. Don't know why there aren't more reviews here, but there should be.

From the owner: We are a mobile RV repair business, When you don't want the hassle or expense for bringing your RV…read moreto a dealer we come to you. Everything from a simple water leak to full roof replacement's.

We took our older class C motorhome here to have them repair extensive interior fire damage . They…read moredid an excellent job..you would never know there was a fire. Ben kept us advised with the progress on it , we were very pleased with their professionalism and workmanship. Highly recommend this business and we would definitely come here again for any future repairs.

My wife and I purchased a new 2021 Tiffin Allegro RED motorhome from a NH dealer that deals with…read moreTiffin. Little did I know that they would not be able to service it properly. Being a new motorhome, there were some issues to work out. One major one being one of the roof mount AC's did not work. I brought it back to the selling dealer after having to wait for 3 weeks for what was a warranty issue only to sit at the dealer for a little over 5 hours to have them tell me, Sorry we can't fix it with no resolution. I went on the Motorhomes forum and another RV'er from Maine suggested I give Ct. Motorcars a call. I did and spoke with Wendy, she made an appointment for me in 4 days after my initial call. She did say they may not be able to fix it on the spot, but they could at least let me know what the issue was. I brought it down and left it for a couple days and they did diagnose the issue, (Needed a new AC) but meanwhile they fixed other issues that I wasn't expecting them to do. I was able to acquire an AC through Tiffin Motorhomes, they shipped it to CT Motorcars in short order, Ct Motorcars had me drop the motorhome for another couple days and problem fixed. I can't say enough about how well we were treated with the resolutions in place. I will not hesitate to return there if repairs are needed