Great service and expertise. Knowledgeable and helpful…read more They will work with you. Excellent!!!

Very helpful on the phone with a problem we were having with our RV even though they were not going…read moreto get any business from us! Honest folks :)

I bought a used trailer last week and I needed it very quickly. This company runs extremely well…read more The salesman was very quick to return my calls, The girl who did my registration and processed everything was absolutely fantastic and the fella in service explained everything all three of them gave me their personal business cards instead if I had any questions about anything they were there to help. Rarely do I see a place that runs as well as this and has staff who are on their game 100%. Thank you all over there for doing such a great job and getting me up and running so quickly!!

I Purchasing a trailer from ct trailers and it was an amazing experience, Unfortunately warranty…read moreand service seems to be non existent. I brought my trailer for the yearly inspection as required and I pointed out a small repair with my retractable tarp . Brian in service was amazing and tried very hard to get the service work completed. But after dropping it off two different times and leaving it for five weeks , I was told repeatedly told the parts were ordered , I finally just took the trailer home and now I am ordering the parts that should be warranted . My experience is that the warranty that was promised me with my trailer does not exist. If you just need to purchase a trailer great just don't expect much as far as service !!'

For years the usual perception of a U-Haul facility has been Do It Yourself Moving Truck…read moreRentals....period. Not the case these days, this facility includes secure storage space, moving supplies of every kind, trailed hitch installations, and the steadfast service of moving vehicles, and trailers. I've been here for a number of reasons over the years, a trailer hitch installation, moving trucks/vans for the pre & post marital moves, the kids college days and the KIDults post college day moves. Moving supplies, such as, any box size of use, like a wardrobe. moving blankets and other cool gadgets that will help you make a physical challenge easier. Rentals not required. I've even taken advantage of the storage space, no thrills, but safe and secure, out of the elements space.

Steven was excellent--prompt, honest, and went above and beyond throughout our entire 5th wheel…read morepurchase. Both Rob and Steven took the time to help and teach me how to properly hook up and unload our 5th wheel from our truck, which was a huge help. Steven also went in-depth showing my wife and I how everything works on our 5th wheel so we felt confident before leaving. Highly recommended -- Hemlock Hill RV, and especially Steven and Rob, made this a great experience. THANKS GUYS!! We love our new 5th wheel camper!!!!

Below is the reply to my original review and my response to them…read more Ryan - we're sorry this situation became so frustrating for you, and we appreciate the opportunity to add a bit of clarity. The pre-owned camper you selected was clearly presented and documented as an "AS-IS" unit and the purchase paperwork reflected that at the time of signing. When you returned to take delivery and opened the slide, there was some visible water on the floor and a trim piece. Our sales manager had it wiped up and inspected the area himself and did not find any signs of structural damage, but we understand that this raised concern for you. We offered to take a closer look and address any potential sealing issues to give you more confidence, even though the unit was being sold AS-IS. From there, the conversation shifted to a different, newer unit at your request. We worked to present options, but as discussed, a significantly newer camper comes with a very different price structure, and we were not able to align those numbers with the payment you were hoping for which is understandably disappointing. Our goal is always to be transparent and reasonable throughout the process, and we regret that this experience felt otherwise from your perspective. We do wish you the best in finding the right RV for your needs. some very interesting facts missing from your response. The first is that I was never given the chance to fully inspect the vehicle prior to doing the bank paperwork. Then the day when I came in to do the bank stuff I was not able to do a full and complete inspection of the vehicle as it was not made available for me to do that inspection. I understand what "as is" means. As does the lawyer I spoke to. If I had the chance to fully inspect that vehicle on the day we did the paperwork and then showed up three weeks later to find water inside legally I'd still be in the right. But morally it might be a different story. But that is beside the point because as I stated, I was never given the chance to completely inspect the vehicle. Nor did I check the box on my contract stating that I was given a chance to fully inspect the vehicle. Why? Because I had worked it out with the sales person that since I could not inspect it that day, then when I came to pick it up finally I would have the chance to walk through it and make sure everything worked. Make sure everything worked. Here I'll say it one more time. Make sure everything worked. A camper that leaks is not a camper that works. And what your manager said to me was that he could have no idea where the water was coming from and he admitted to me that his offers to fix the liner on the slide might not be where the water was coming from and may do nothing to fix the issue. Btw. The leak was bad enough to swell wood. I think you need to sit down with your sales manager and sales people and get the full story about this because they seam to have left out a few important details. Either that or you're ignoring them. I never took possession of that vehicle. I never gave you my trade I never gave you my title. It was never registered to me and I never left the lot with it. I never signed that I had inspected it. And I was promised a full inspection before finishing the registration and driving off with the vehicle. Your company easily could've rolled back that deal. And I could've gone elsewhere. But I decided to give you all the benefit of a doubt and reach out with an olive branch telling you that you did have something on the lot. Let's find a way to make it work. Instead they unlawfully tried to keep the first deal alive and in doing so their offer to me for the other camper on your lot was this. To take a vehicle that I hadn't even driven off the lot in or registered to me as a "trade" and at the end of the day if I had taken the deal you so. "transparently" laid out for me. I would've ended up shelling out a $6000 trade and $14,000 in cash to walk off the lot with a $24,000 camper. With a payment of $150 a month for 180 months. Making almost $6k of my money disappear. And you would have still been left with not only my trade. But the original camper you tried to sell me which hasn't lost a penny of value due to our deal falling apart. If fixing it was really that easy you could do it put it back out on the lot and have it sold fairly quickly. If fixing it is not that easy and now it needs to be wholesaled. Well that looks much more like your dealer knew about the leak the whole time and was trying to hide it from me. It was pouring rain the day we did the paperwork and seeing the leak that day would have been easy. Interesting coincidence.... I will be meeting with my lawyer on Friday and sending you a letter directly after that. I am hoping that you will do the right thing and just unwind the deal. That way we can avoid me having to go to the Department of consumer protections. Thank you.

I stopped in minutes prior to closing looking to kick tires on a bed liner. When I was advised he…read morehad used units and was willing to stay late to install it I went for it. Turns out it was the owner, Tom. He installed the bed liner and we shot the breeze the whole time. Great Guy, Great Shop!

From the owner: Killam, Inc. has been a family owned and operated business for over 55 years! Today the 2nd…read moregeneration of the Killam family, Thomas Killam owns and operates the business. Killam, Inc. has been providing professional and friendly service throughout Connecticut and Western Massachusetts for many years. We install while you wait with the best of care to your vehicle. From accessories to truck caps for all types of vehicles, we will take care of your needs. The Truck Cap selection you see on our website is only a small portion of what we can help you with. If you don't see exactly what you are looking for please contact us and we would be happy to try to help you with your needs. We not only have one of the largest inventories of new truck cap

Always pleasant and informative…read more Decent supply on hand . We always go there first beyond the others Just a good experience over all

My experience was that David got me set up with the right trailer (in stock), got it registered and…read moreplated within an hour at a reasonable price. Caveat Emptor - paperwork fees, by law, are negotiable. UPDATE 9/23/24 Disappointedly, I'm not getting responses regarding a simple issue I'd like addressed related to my new trailer. I guess once the sale is completed.......

Bobby and his staff were phenomenal when i stopped by to look at his inventory of trailers. The…read morestaff were friendly and courteous, and very knowledgeable. I highly recommend that if anyone is in the market for a new trailer that they 100% check them out. Thank you for all you do for the community.

Great service on my popup. Had a mouse chew through my brake light wires and I noticed the night…read morebefore leaving for a camping trip. Called a minute before they opened, explained what I had troubleshooted on my own and they said they would do the best they can but no promises. Within 2.5 hours after I dropped it off they called back and it was ready. Not only did he find the issue (previously mentioned mouse) and fix it, he even cleaned up and tidied the cables as well. Just a true professional and helped me out of a big jam.

From the owner: Atlantic Coast Service Department supplies parts, service and repair on all makes and models of…read moretrailers including open, enclosed, landscaping, cargo, dump, horse/livestock, equipment, car haulers, toy haulers, motorcycle, concession and more. We are a certified repair/warranty shop offering the following services.