David is a very competent technician. And he can be trusted with "a key under the mat" and fair…read morepricing. I recommend!

From the owner: Repairing your camper at your home or at a campsite Before…read moremaking the big investment in a camper make sure you get it Inspected by someone you can trust! Winterization and Preventive Maintenance is available

went there to purchase a Rv it wasn't ready was told it would be ready in a couple of days, I took…read morea day off of work to bring them my trade in and pick up the Rv was called after and was told it was sold, I asked him why make a appointment with some one if you are still selling the vehicle to some one else, I asked him why not get a deposit, I thought you were holding it for me, I told him I was bringing him my trade. And was ready to take it home, he answered and said I dont force deposits makes no since in the sales business you always ask for a deposit it was odd that he didn't ask. my it happened for a reason look at all the reviews. He never called me back I called three times just needed a price on a warranty was told he would call me back never did, just once to tell me it was sold.But again glad it happen after reading all the reviews I was treated the same way.

New WARNING ‼ DO NOT purchase from this company. The GM…read moreVictor will lie to you when work has been done to a vehicle that he will not release to you. He will tell you that they did not know about any DAMAGE done to their vehicles prior and tell you that he won't do anything about it. This GM Victor is worse than the ones at Camp world. This is your warning to save you money and a lot of trouble. I was also promised for the owner to contact me, and of course, this was never done either. They replaced all the vinyl inside the camper, and then claims it no work has ever been done, then calls me back and says he spoke to the previous owners which we asked for at the very beginning and they said that they just decided to replace the vinyl due to a scrape in the floor, which is not true because it's replaced through the entire camper BEWARE!

After our first trip to the Northeast RV and Camping Show, we sat down to lunch at Wood 'n Tap. The…read morepeople beside us saw our million brochures and said you should go to Custom Camper. So we did, and we'd do it again. CC let us look through their RVs up close, and the salesman was there to answer questions. After we bought, we had a 45 minute guided tour of our new mini-home, including pump verses water hookup, how to empty tanks, and filters, oven vents, you name it. Five years later we still love our li'l home from Custom Camper. They have new and used travel trailers, small to huge, they service RVs, and have a supply shop on site. They also still carry the (current year) RV we bought five years ago. It's not the largest lot in Hartford, but it has range and quality, still. We'd go back there again, and someday we will. When COVID has become a thing of the past, it'll still be fun to visit them at the RV show again.

Great place to do business, bought a Flagstaff TT from them at the Hartford RV show and have never…read moreregretted it. I have only had it in a couple of times for maintenance and they have always fixed every thing and quickly. I once had a problem with my wiring that I worked on myself and when I called them they walked me through what to look for and we were able to solve the problem on the phone. I highly recommend Custom Camper.

We took our older class C motorhome here to have them repair extensive interior fire damage . They…read moredid an excellent job..you would never know there was a fire. Ben kept us advised with the progress on it , we were very pleased with their professionalism and workmanship. Highly recommend this business and we would definitely come here again for any future repairs.

As a repeat customer I was expecting a little better service than I received. Very disappointed…read morethat with an emergency situation they could not find time to look at my Tiffin Phaeton. Problems with the HWH pump that works the front slides. I explained that I would be going right by their facility and was hoping to get it looked at the next morning. Ben told me sorry but no. How does a company that services vehicles not allot time for such situations? Then after issuing a complaint on their website and face, they completely blocked me. Thanks for all your help!

Out 2022 Grand Design 4 Seasons Reflection just froze up in Massachusetts! Ryan & Kevin are…read morechanging out frozen tankless heater with a tank heater, completely insulating the underbelly with Bilge Heater! These guys know their stuff!

Fit me in to his already packed schedule because we we in a jam. He was great, thorough and didn't…read moretake advantage of us being stuck.

Mark is the real deal. It's incredibly rare to find someone who combines this level of knowledge…read moreand expertise with honesty, professionalism, and the ability to actually explain things in a way that makes sense. After talking with Mark, I wouldn't even consider having anyone else handle the work on our RV. You can tell very quickly that he genuinely knows his stuff, thinks through the entire system instead of just throwing parts at a problem, and cares about doing the job correctly. We're trusting him with some pretty significant upgrades, including replacing our furnace and water heater, and I feel completely confident putting that work in his hands. He took the time to listen to what we actually wanted, explain the different options, and help us think through what would work best for our setup rather than simply trying to sell us something. Finding someone this knowledgeable, straightforward, and easy to work with is a big deal. If you need RV service, repairs, troubleshooting, or upgrades, Mark and MP RV Pros would be my first call without hesitation. Absolutely five stars. Highly recommended.

I used MPRV pros - Mark Fazioli to inspect a used RV travel trailer. Excellent job. Extremely…read morethorough. Very detailed. And a true pleasure to work with. He not only did the inspection but always there if I have a question. If you want the piece of mind use Mark you cannot and will not go wrong. he just really knows his stuff.

Excellent Prices. Honest people. Fixed right the first time. They are the best for all your marine…read morerepairs.

From the owner: Maintenance/Tune ups - We offer complete service and parts for all sizes from the smallest…read moreOutboards to Inboard Diesels. Complete Engine/Drive Repowers - From replacing your engine to rebuilding your outdrive. We have over 25 years experience. Electronic Installations - From simple Radio install to GPS and Radar interfacing. Inside/Outside Detailing - Keep your boat glistening with a Wash & Wax Mobile/Dockside Service - Our expert & reliable mobile boat repair technicians will come to you if you are not able to come to us. Whether it be your home or local marina. Winterization/Storage - We offer complete Engine and System winterization with secure on site storage. RV Maintenance - We can maintain your new RV or recondition your used one. Jet-Ski Maintenance - We offer complete service and repairs of all personal watercraft and if speed is what you need, we can do that too. ATV Maintenance - We offer complete service and repairs on all ATV's, no matter what size.

We had a tight schedule for a repair on our RV. Melissa went…read moreabove and beyond to make sure the repairs were completed ahead of schedule. Thank you so much for taking such good care of us!

Below is the reply to my original review and my response to them…read more Ryan - we're sorry this situation became so frustrating for you, and we appreciate the opportunity to add a bit of clarity. The pre-owned camper you selected was clearly presented and documented as an "AS-IS" unit and the purchase paperwork reflected that at the time of signing. When you returned to take delivery and opened the slide, there was some visible water on the floor and a trim piece. Our sales manager had it wiped up and inspected the area himself and did not find any signs of structural damage, but we understand that this raised concern for you. We offered to take a closer look and address any potential sealing issues to give you more confidence, even though the unit was being sold AS-IS. From there, the conversation shifted to a different, newer unit at your request. We worked to present options, but as discussed, a significantly newer camper comes with a very different price structure, and we were not able to align those numbers with the payment you were hoping for which is understandably disappointing. Our goal is always to be transparent and reasonable throughout the process, and we regret that this experience felt otherwise from your perspective. We do wish you the best in finding the right RV for your needs. some very interesting facts missing from your response. The first is that I was never given the chance to fully inspect the vehicle prior to doing the bank paperwork. Then the day when I came in to do the bank stuff I was not able to do a full and complete inspection of the vehicle as it was not made available for me to do that inspection. I understand what "as is" means. As does the lawyer I spoke to. If I had the chance to fully inspect that vehicle on the day we did the paperwork and then showed up three weeks later to find water inside legally I'd still be in the right. But morally it might be a different story. But that is beside the point because as I stated, I was never given the chance to completely inspect the vehicle. Nor did I check the box on my contract stating that I was given a chance to fully inspect the vehicle. Why? Because I had worked it out with the sales person that since I could not inspect it that day, then when I came to pick it up finally I would have the chance to walk through it and make sure everything worked. Make sure everything worked. Here I'll say it one more time. Make sure everything worked. A camper that leaks is not a camper that works. And what your manager said to me was that he could have no idea where the water was coming from and he admitted to me that his offers to fix the liner on the slide might not be where the water was coming from and may do nothing to fix the issue. Btw. The leak was bad enough to swell wood. I think you need to sit down with your sales manager and sales people and get the full story about this because they seam to have left out a few important details. Either that or you're ignoring them. I never took possession of that vehicle. I never gave you my trade I never gave you my title. It was never registered to me and I never left the lot with it. I never signed that I had inspected it. And I was promised a full inspection before finishing the registration and driving off with the vehicle. Your company easily could've rolled back that deal. And I could've gone elsewhere. But I decided to give you all the benefit of a doubt and reach out with an olive branch telling you that you did have something on the lot. Let's find a way to make it work. Instead they unlawfully tried to keep the first deal alive and in doing so their offer to me for the other camper on your lot was this. To take a vehicle that I hadn't even driven off the lot in or registered to me as a "trade" and at the end of the day if I had taken the deal you so. "transparently" laid out for me. I would've ended up shelling out a $6000 trade and $14,000 in cash to walk off the lot with a $24,000 camper. With a payment of $150 a month for 180 months. Making almost $6k of my money disappear. And you would have still been left with not only my trade. But the original camper you tried to sell me which hasn't lost a penny of value due to our deal falling apart. If fixing it was really that easy you could do it put it back out on the lot and have it sold fairly quickly. If fixing it is not that easy and now it needs to be wholesaled. Well that looks much more like your dealer knew about the leak the whole time and was trying to hide it from me. It was pouring rain the day we did the paperwork and seeing the leak that day would have been easy. Interesting coincidence.... I will be meeting with my lawyer on Friday and sending you a letter directly after that. I am hoping that you will do the right thing and just unwind the deal. That way we can avoid me having to go to the Department of consumer protections. Thank you.

I went there in January of 2024 to order new canvas for my pop-up camper. On February 10th I handed…read moreover my old canvas and $1800 dollars with the understanding that they would ship the canvas to a third-party company, and it should be done in 8-10 weeks. 10 weeks later I start calling and emailing almost every day with no reply. Finally get an email that the third-party company is backed up and it will be another 6-8 weeks. I started calling 6 weeks in to get an update and again got no reply. Then, out of the blue, the third-party company calls me directly and tells me that they are ahead of schedule and are ready for me to ship my old canvas to them and receive payment. I explained that I already thought all of this was taken care of by TOTH RV and they had no record of them, they only had the order under my name when I never even spoke to anyone at this third-party company. Now I'm scrambling to find out what is going on before they cancel my order for not supplying the old canvas. I called and actually got someone on the other line that said someone would call me back by the end of the day. Guess what, no phone call. I called at 3:30 pm and the machine picked up again! Are you kidding me!? This should not be this difficult. It's really unfortunate because I have dealt with them in the past and have friends and family that have had good experiences as well, but obviously the service has gone downhill. So much for being on top of it!

I purchased a used RV on 9/16/2017 using my credit cards. The dealership (not a financing company)…read moreput a lien on the title when they registered it for me. When DMV sent out the title, it went to the dealership. I have been trying ever since to get this corrected. I have the purchase order and the credit card statements showing that the dealership has been paid in full. Most times I call, it goes to voicemail. I have spoken to a woman named Tracy that is very familiar with the situation. She continuously makes excuses as to why I cannot come get the title and the lien release. She says she is going to go to the bank and check the safe deposit box and she will get back to me in a day or two. Then she dodges my calls. I have a text conversation where she admits to knowing the lien was put on. I have asked repeatedly for the release of lien letter and she is refusing to issue it. I have also asked for the $25 fee for the replacement title which she refuses to pay.