This is the auto service place you've been looking for. Easy to deal with...totally…read moretrustworthy...reasonably priced...and if you live anywhere near West Hartford center, very convenient. As an example: The dealer recently told me my Jeep needed a repair that was going to cost at least $700. They couldn't do it that day, so I brought it to Brian at Modern for another look. He told me it's a common, minor issue among older Jeeps that rarely actually needs fixing (a very slow leak). And didn't even charge me for that opinion. This is why our household will be bringing all our vehicles to Modern Tire for the foreseeable future.

Do not go here. Especially if you are a female. Brian in particular was . He pretended to bond…read morewith me over being a single dad because I'm a single telling me he was gonna give me a great deal and then he overcharged me by over $100. I asked for three tires changed without asking me they changed four tires and added on to my original quote over $100 . When I complained, they could care less. I explained that I was on food stamps and in between jobs, but they really could care less.

The store team is welcoming and worked to find a solution to my issue. Tommy was extremely helpful!…read moreI needed a product that was not available in the store and he made a series of calls to locate the item. We appreciated his effort to go above and beyond. Nice Job!

Very disappointing experience. Was told everything was fine…read moreafter a quick check, but the issue came back and had to be fixed later. Felt like the inspection wasn't thorough and wasted my time.

My front tires were so bad my car was vibrating. I work a lot and never know when I'm going to have…read morefree time. I called L&M tires and literally drove right there. Howard put my new tires on my car in less than a 1/2 hr. I only had to wait about 5 minutes for the customer that was in front of me. *cute little waiting room btw. My car isn't vibrating. The tires feel great. Thank you for saving the day Howard. I definitely recommend L&M... prices are good, kind service and speedy. :-)

Great place for good quality used tires. Nice guys do good work, turned in a leased vehicle didn't…read morewant to spend a lot on new tires

Had a very good experience here. The "low tire pressure" light came on in my car and I called my…read moreusual mechanic (Modern Tire) and they said they were full for the day but suggested I call Goodyear. I called them and they were nice on the phone, had me come down and we found out the back tire was low on air. They filled it up for me to get to work and I made an appointment to come back that afternoon. They patched the tire in a timely manner and were very nice to work with.

They were professional and courteous. The window mechanism on my car broke at the most inconvenient…read moretime. I was mad at first because they fixed it a year ago. I called to make an appointment, and they got me in the next morning. I came in with the receipt from last time. They said it was still under warranty so they didn't charge. When I got my car back, they had also adjusted tire pressure and recalibrated the windows. Everyone involved along the way was courteous friendly and helpful.

Excellent service, transparent pricing and quick turnaround. Wide selection of tires and pricingread more

I thought air was free guy really charged me $5.32 for air than was very rude when I couldn't pay…read moreto his Cash App instead than went on to tell me I had to pay with Zelle or Cashapp I immediately told him all I had was my debit card and was upset because owner was going to know . I was gonna tip him because it's cold out but to charge for air is wild .

Friendly and professional. I came in thinking I needed my brakes fixed. TJ took the extra step and…read moreclean out the layers of dust. Saved me over $225. Very honest. Kal was as nice and professional! My new go to shop for now now on. Nice job boys!

Worst service I've experienced in a long time at Pep Boys…read more Arrived at 8:20 AM for a basic tire change. After waiting for HOURS, my car still wasn't ready. When I finally asked, they told me they had just done ONE tire. That's beyond unacceptable. This place has no organization, no urgency, and absolutely no respect for customers' time. A simple tire job should not take an entire morning with zero communication. Complete waste of time. Avoid this location at all costs.

Locally owned and around for over 100 years!…read more Anthony - the owner is honest and won't rip you off with expensive "discount" tires. I was in and out in less than an hour. Can't go wrong!

After multiple attempts at 3 other mechanics for tire repair patch and they all said NO we can't…read moresee you. Since I was losing air at a fast rate I needed a quick repair. Called Anthony and setup appointment within a couple hours, showed up and was helped right away. Mechanic was super helpful and able to get me out in less than 20 min. It's been over 2 weeks and no more lost air. Highly recommend and will be back here for oil changes and any other repairs on my truck. A+

As a single woman I always feel like auto places will take advantage that I know nothing about…read morecars, not the case here! I purchased an older car a few weeks ago for my son. I'd had another auto guy tell me I needed new brakes, new transmission and engine mounts and a bunch of other repairs, so decided to get a quote a 'south street auto' Kevin the owner said I only needed brake bracket parts and cleaning, and something with the power steering but that my brakes were almost new and the engine looked great. I asked him to do everything on the car while I was there to make sure it was safe for my college aged son to drive and it all totaled $414. I saved a few thousand by coming here. I noted that every guy that came in was a 50-70 year old local who had obviously been taking their cars there for years. This is now my go-to auto place. Kevin could have told me anything was wrong with my car and I'd have no clue but he obviously runs a honest and extremely fair priced.

I chose to go to SSA to get my AC fixed because another reviewer commented how well she was treated…read moreas a single mom, trusting that she wasn't being taken advantage of or condescended to. I can definitely second that! Kevin explained things clearly, was the lowest quote AND offered me a sweet loaner of a Mustang that my kid was super happy to be seen in! To top it off, I now have my AC working again. Pretty happy and when my compressor finally goes to the great beyond, I will return.

Used tires are $65, which is a great price.(they weren't the best quality though)…read more They also sell new tires. I ended up buying my tires from somewhere else, but I let them change my pads and rotors. They were fast and efficient. And before I left, George, the owner, drove my car around the corner to test my brakes. (That was nice). My only suggestion would be to hire more mechanics who are fluent in English. All in all, I had a great experience and will definitely be returning.

Great service, great attitude, fantastic management team that works with the owner who is on the…read morepremises as part of the team.