Frank was great! Very thorough and fair pricing. I'll definitely be using his services for all of…read moremy future repair needs.

The communication is severely lacking with these guys. Their arrival times are unreliable at best.read more

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

I do a lot of my own work, so know when I'm be lied to, and these guys were very honest.read more

Extremely competent. Trustworthy assessments and recommendations. I've never experienced any upsell…read morebehaviors. Joe (owner) knows his stuff. All the guys are pleasant and happy to discuss options with complex repairs. Additionally, loaner cars available at an extremely reasonable rate. Even though this shop is an hour from my house, I don't trust my vehicles to any other garage. Absolutely 5 stars.

I've used Dave ultimate for work on my other car at their Pflugerville and Howard Street locations…read moreand I've always been pleased with their work. Their prices are either in line or slightly less than dealership prices, and they do stand behind their work. This is their only location that can handle luxury cars like my Mercedes. It was time to do the schedule B service on my C300. It is the 60,000 mile or 10 year service and it runs about $1500 on average. And that's not including the transmission service. It's also a 3 to 4 hour job, which is why it's best to have someone pick you up. You can sit in their small basic waiting room where you can find complementary water and coffee. There are some places within a few blocks of walking such as Taco Cabana or Mandolas where you could spend some more quality time waiting. They have a very skilled service tech who also works on BMWs as well. They also work on EV's although that work is limited. They had my schedule B service done in 3 1/2 hours and were able to save me a couple hundred dollars making it just $1300. I was also not charged a credit card fee. Will be returning for future maintenance. Informative photos included.

I brought my 2013 Volkswagen GTI to Dave's Ultimate Automotive - Central for overheating and…read moremisfire issues that turned into major cooling system and timing chain repairs. The technicians did thorough diagnostic work and the repairs, while expensive, were legitimate and necessary. I want to specifically thank Ike and Martin for how they treated me as a customer. Ike was friendly and went out of his way to help by giving me a ride home and later making sure I was able to get the loaner car when it had been made unavailable. Martin was also professional and supportive throughout the process. My main issue was with the service management, specifically Deon. The loaner car option was not brought up when it should have been, and after a frustrating phone call about the situation, Deon immediately called me back to ask if I wanted the loaner. From a customer service perspective, that follow-up was poorly timed and escalated the situation instead of de-escalating it. When a customer is already upset about communication and options not being presented earlier, calling back right away without acknowledging that tension makes things worse, not better. The shop clearly has capable technicians and helpful front-facing staff, but the way the situation was handled at the service management level added unnecessary stress to an already difficult and expensive repair. With better communication and timing from management, this could have been a much better experience Sincerely, Andrew Johnson

Best shop in town! People ask so much of folks in the trades without realizing what goes into…read morerunning a business like this. These folks are stellar

Nightmare experience. Avoid like the plague…read more I took my car here for the first time because it was close by. I asked them to change the battery, and asked them 1) how long it would take, and 2) how much it was. Tom told me that they'd let me know and I could take a seat. 45 minutes later, I still have neither question answered, and I'm sitting right in front of him, so I decide to go home and wait. After an hour and a half of waiting at home, I finally called a Lexus dealership, got a quote, and made a reservation for later in the day with a precise time window, all within five minutes. Almost three hours after I had first gotten to Gene Johnson, Tom calls me and tells me I also need an oil change (the sticker says I'm 1,400 miles away from an oil change) and that it will be $500 all in. When I say I just got one, he drops it to $400 for the battery change, which is $60 more than the Lexus dealership quoted me. I decided I wasn't happy with the experience and let him know I'd go get my car. When I get there, Tom has the audacity to tell me I have a $69 bill for doing diagnostics that I never asked for. I told him I never asked for that and refused the bill. Just a nightmare. Seriously, avoid this place.

Fastest, most efficient, and cheapest auto inspection I've ever had. Seriously had no idea it could…read morebe this reasonable and easy. I would gladly drive at least 20 minutes out of my way to get my inspection done here every time.

Emissions test? Don't even have to get out of the car here. The gentleman was taking care of two…read morecars simultaneously, but I was out of there in 9 minutes. $11.50 but would have been 3.5% less if I'd paid with cash. Proud to be in a county that still requires emissions tests. I grew up in a city that was extremely polluted. Believe me... You don't want this to happen to your community.

Joe and Travis always take great care of my vehicles…read more Came in right as a woman was checking out and mentioned another mechanic wanted to charge 3x to make a bunch of unnecessary replacements.

Travis and his crew is great. They describe the problem in detail, and never try to oversell. and…read moredo a good job. They fixed issues with my BMW. Definitely recommend 100%

Could not possibly recommend more highly! Look no further for guidance and service…read more Have a lightly driven + very well maintained 6-year old Subaru with just 45k miles on it. Subaru Dealership sent a "courtesy video" upselling all kinds of suspension related issues - sway links, tie rods, control arm bushings etc. Quite an upsell ambush with zero clarity on magnitude of issue. Took it over here expecting/willing to pay a lot to have them assess it - but they nicely DROPPED EVERYTHING to come out, crawl under the car in the parking lot, and tell me I shouldn't worry because it's still in great shape, and clued me into what to lookout for. I know where I'll be coming for all future car service going forwards. Truly outstanding stuff - big for trust and awesome communication.

Jesse was extremely knowledgeable, explained everything very thoroughly, and made the process feel…read moreextremely easy. I've been very scared to go to a mechanic as I was not sure where would be good. My service was done within the same day even though I needed quite a bit of work extremely grateful would recommend this to anybody.

My fuel line broke while I was visiting Austin from California, and I chose this Goodyear location…read morebecause it was open on a Sunday and a national chain. They diagnosed the issue and repaired it two days later since the dealer part wasn't available on Monday (a holiday, Labor Day). When I picked up the car, I noticed a strong gas smell inside. The staff told me it was just residual fuel that needed to burn off and even offered to clean the air ducts, which I appreciated. Unfortunately, about 100 miles outside of Santa Fe, the car broke down and required a tow. A friend's trusted mechanic there discovered that while Goodyear had fixed the flexible part of the fuel line, they bent a solid metal section, causing a new fuel leak. So, their initial repair ended up creating another problem that cost me more time, stress, and money to fix. Disappointing experience overall.

Yet again I find another reason why you should stay far away from this location. This Goodyear is…read moreran by a very shady lady named ana and her so called "technicians". I was replacing my air filter when I noticed sand in my air filter box. I wonder how many people have been affected by going to this place, where instead of fixing vehicles they ruin them. I know for a fact she knows what her technicians do when they sabotage people's vehicles. All of the stuff she knows her technicians been doing will soon catch up to her and her "mechanics". This all stems from me telling her 3 thousand dollars is too much to replace the front sway bar links, you can tell they're missing bushings. That complimentary coolant flush, that they knew not to charge me for caused this vehicle to run the worst it's ever did. Mind you this is the only location that's ever done service to this truck.

I've only taken my car here twice. They are always honest with me and fairly priced. I don't feel…read morelike I get overcharged or scammed when I'm there. I've even talked to them about future cars I've wanted to purchase and they have given me honest answers about their maintenance and problems. They are only open M-F 7-5 so you have to drop your car off first thing but they respond with your quote by text and email.

Quick, helpful, affordable! Best car shop in town, they explained all the issues to me very clearly…read moreand gave the best advice!