I asked associate to install my wipers after purchasing them and he said they don't do that anymore…read moreand that I was a grown man and I can do it myself . employee 197 that is no way to talk to a customer so I called back and asked to speak to a manager and they left me on hold. I will not be shopping at Napa battleground anymore. If you don't install them simply say you don't install. I will be returning them and if I have to install I will just buy from amazon. Customer service

This place is so unprofessional and so disrespectful. The guy who helped me today first said my…read morevehicle sucks and was being completely disrespectful about it, he then proceeded to tell me they won't/can't take back my steering gearbox that failed after I had gotten it 2 weeks ago and then he called his manager then his manager told him to return it but he had a complete attitude and was disrespectful about the whole return and tried arguing with me about other stores on their policies when oreilly's would always be fair and work with you. WOULD NOT RECOMMEND HERE!! Their parts are junk and can get you into some serious problems and the workers are so disrespectful.

Awesome place to get the things you need! Huge selection of cars, trucks, parts and anything else…read moreyou might need. Alex helped me a ton, removed all the parts I needed and was very helpful. Have me a really good deal as well. Quick, friendly and knowledgeable. Definitely recommend!

Reference: I trust car-part.com to find parts I need to keep my '97 Pathfinder on the road (great…read moreresource!). I called FAW November 22, 2025 and made a $100 deposit via Venmo. I am one of many who appear to have been scammed by Fast Auto Wrecking in Battle Ground, WA. Complaints typically are like mine: a part is listed on car-part.com and with a call, "Alex" gets a deposit via Venmo. Most calls go unanswered and/or vmail not returned. When getting an answer, gaslighted: promises and excuses never result in a shipped product or a product ready for pickup. "Call me Monday" is a frequent response. At one point it was "stop by Saturday but call first". No phone answer, so I drove to the yard. Chains across gates, wrecked cars strewn around, calls again unanswered. Neighbor business told me the owner is never there, and that it's common for customers to get scammed. I left more vmails and most recently a message via Venmo asking for a refund - no answer (suprise). There's still a listing on car-part.com for that item. I've filed a complaint with the WA Attorney General's office, also with car-part.com, who responded that they are in the process of pulling FAW's account. I only lost $100, others have lost a lot more.

Mark was AWESOME! I had a low oil indicator- so he checked the oil and was very helpful!read more

Straight up rip off!!! Bought a starter and after one crank it exploded. Brain dead asst manager…read morewho is under the delusion that he has the deductive powers of Sherlock Holmes, Hercule Poirot and Charlie Chan combined but in reality couldn't find the sun on a clear summer day at high noon nor could he think his way out of an empty field, accused professional mechanics of hitting the starter with a hammer!!! How this sad sack of idiocy and incompetence ever made it longer than 2 days is one of the great mysteries of the Universe. Apparently he can just glance at a starter and know beyond a doubt why it failed and it is NEVER their fault. If you like a sketchy, lazy and brain dead dumb sales crew that will rip you off as soon as look at you then this is the place to go. If you want quality parts, professional integrity or a guarantee that is honored then NEVER buy form O'Reilly's, especially the one in Battle Ground WA, which should be avoided like the plague it is!

I came in to get an oil drain pan and an oil filter. I was absolutely blown away by how great the…read moreservice provided by the employee was, and how how low the prices were. When I attempted to pay for the oil pan and filter, the extraordinarily helpful employee asked me if I needed that big of an oil pan, and if not, they had a great deal on a a smaller drain pan, a funnel, shop towels, and hand cleaner, all for significantly less money than the oil pan I originally selected. She also offered another deal on brake fluid, brake cleaner, and lubricant, but I did not need this one. She also set me up for the Autozone Rewards program, which basically gives members $20 for every $100 spent. She was also incredibly friendly, supremely knowledgeable, and friendly. I was also very impressed with the cleanliness of the store and the complimentary window decals for recording the mileage when one changes their oil.

I called this morning and told them I got the wrong tail light bulbs. They needed a voltage…read moreregulator, and I didn't want to mess with that. When I called early today he said no problem. We can swap them out, and when I got there the manager said they needed the receipt when I used my phone number. I wasn't asking for money back. I just wanted to swap out them out for the halogen bulbs and get the remainder on a gift card. What's the point in using for your phone when purchasing things if they can't look up your transactions.

I've been bring my truck to Service Now for a few years and each time they do a great job. The…read morepeople work there listen, like a friend, and then they fix the problem right. Give'm a try...you won't be disappointed.

This company used to be Martins Automotive which I dealt with on repairs beyond my skill level…read more I'll verify their work is just as good and trustworthy. What I thought was a front seal oil leak on my 2005 Silverado was a leak in the rack and pinion steering assembly and they replaced it. Dave Freitas explained the repair clearly, and I had no issue with his invoice. Thought about selling the truck after repair, but it's so much better I'll hang onto it a while.

Lee was very knowledgeable about our car issue and was very prompt to fix the problem. I would…read morerecommend Lee's garage to anyone looking for great services and unbeatable prices!

After purchasing my used 2013 Mini SCooper off a car dealership, I took it to Lee to get a quick…read morediagnostic and he was able to let me know exactly what was going on with the vehicle. He was quite professional, easy to talk to, very knowledgeable and was able to calm what might otherwise have been a stressful situation. He's fast and very accessible and very good at responding to calls, messages, chats and questions or concerns via social media. Offering Roadside Assistance is just the golden touch that you don't see anymore and is such a valuable asset to offer. His rates and services he offers are great and considering the quality of work, the friendly, courteous service, professionalism and promptness he should be charging more for some of them but that's just my opinion. I would recommend him over any other reputable car shops in the Oregon - Vancouver vicinity.