2nd 5-star Review:…read more I'm in love with GUNS DIRECT. I LOVE THIS PLACE AND THE CUSTOMER SERVICE I ALWAYS GET HERE. Since my first purchase, I've returned for a rifle with a fixed mag, which I learned before picking up I could have converted to "featureless", so I could use replaceable mags. I asked Ramiro about this, and that's how I learned Ramiro is an armorer, and he walked me through the conversion. He sold me what I later found was the best featureless grip handle on the market, and then he completed the conversion for free with my purchase of the grip handle, and my 2 new replaceable mags. I've really appreciated Ramiro's advice, insights, and the personal experience Ramiro has shared with me , which has all turned out to be valid and true. I have the bruises to prove it. I wanted a KSG. That's how I found GD. Thats how I met Ramiro. He didn't lie to me. He warned me about the recoil on a pump action shotgun like the KSG. I said I'd get used to it. He asked if I was sure. I said "I have to." So not only did he sell me a KSG, he stopped me from getting the scratched unit I was looking at, and got me a blemish-free KSG. As a newbie with no mentor to walk me into this world, I was willing to just buy whatever a knowledgeable salesman would sell me, simply accepting that a scratch was just how firearms sales can sometimes be--but Ramiro didn't let that happen. Ramiro really has been a great guide. He helped me pick my first 9mm--S&W M&P 2.0-and it's such a great firearm. It's solid. Reliable. Accurate. Comfortable. Looks cool. Comes with switchable grips. I bought Trijicon night sights on Amazon, and took over a month to make my way to GD for the install, only to find I had bought sights for the wrong S&W 9mm. Since it had been over 30 days, I couldn't return them, but Ramiro not only found me an alternative option (Ameriglo optic compatible GRM tritium) night sights--but also included the install with the purchase. I love my new Ameriglo night sights on my M&P 2.0 9mm! What a difference. And great bang for your buck. And they are optic-ready sights, so I can add the red dot later on. I appreciated being guided so knowledgeably. I follow Ramiro's lead confidently. And while I was there doing this, Ramiro asks me if I had with me the adapters that came with the streamlight I had on my 9mm, because he was offering to fix the streamlight I improperly installed on my 9mm (which was sticking out too far). I did not have them, so he offered to fix it for me if I just brought the adapters. I really appreciated Ramiro's offer, but more importantly I appreciated him pointing out to me my improper installation. I soon realized I could fix it myself. I've since fixed it, and I have yet again Ramiro to thank. To be clear, every single rep at GD has been helpful and totally professional. I've really appreciated the service I've received. Alonso, Danny, Jerry, Sherri, Alex all super helpful professionals. Alonso and Danny both remembered my name, which is shocking because this place is popular. I love love love Guns Direct. My gun shop for life! I already have my eye on two more firearms, and Jerry even has me thinking about a revolver. And Ramiro makes me want a semiautomatic shotgun. I love it!

Have any of the guns from your store been used in a school shooting? To harm a child? Do you know?read more

This place will make you never want to purchase from bass pro shops or turners. Burbank ammo & guns…read moreemployees are all cool, as well as a good selection and value of firearms, ammo, and accessories.

Walked in today for some help with a jammed castle but on my buffer tube. Erick was able to help me…read moreout super fast. The staff is all very polite and extremely knowledgeable. Glad to have this place in the neighborhood. Highly recommend.

The guys at Guns LA are amazing. Awesome selection, great if you're a collector. They always have…read moresomething unique in stock. I purchase all my guns through them, they're very cooperative and helpful when it comes to helping with questions and logistics with current CA rules. If I need work done, or I'm making a purchase I trust them with my hard earned cash (and firearms) thanks a ton guys! Easiest 5 star rating ever. (Someone buy the $10,000,000 hi point)

Um. Nope. Not ever again…read more Over a week ago I got a quote for adding 2 sets of night sights to 2 sliders. Twice by email, responding to my checking the time, they confirmed between 12 and 1 was good to drop off and have the work done while I went to grab a coffee, thus saving me 2 hours, plus riding in the blazing heat, and at least $25 in gas. True to my word, I got there yesterday at 12:30. Surprise surprise. The gun smith was no where to be found. I was told they had no idea when he'd return. They mumbled something about a funeral. LOL. Right. A few sentences later he mumbled a new excuse "an emergency". One would think a funeral happens long enough after the deceased dropped dead that they'd have/had time to plan their time off and make necessary concessions. At that point I should have listened to my gut and just canceled the project but instead I left the sliders and sights there to be installed whenever. I was home all of 20 minutes and got the call they were done. I guess the funeral let out early. Hahaha (no disrespect to "the dead" :) Adding salt to the situation once home I took a moment to watch the manufacturer's video on installation. Admittedly something I should have done in the first place. My bad. Bottom line. If one was ret@rded and worked reeeeaaaallly slow, using no special tools they could get both sights installed in 10 minutes. 1 screw for each front. The backs merely slide in sideways with a couple light taps. So I'm out $100, 5 hours of my time back and forth, over $30. in gas for what amount to 10 minutes of work. Oh and a boat load of "sorrys", can't forget those. Sorry is just a word. Price gouging, highly inflated cost aside... Any reputable business screws up that bad, they'd offer some meaningful gesture of value to compensate for the loss one took coming to them. Not a peep. Not a "Gee we screwed up we'll discount you a dollar." I did get a "have a nice day" out the door tho. Shame. They have a great selection of guns. One I was strongly considering but guess who isn't getting a penny more much less any of the budget for some higher end long range rifles. Whatever ever happened to gun owner's common code of decency, honesty, stand up, fair pricing? It's given away to gouging, greed, unaccountability and bad business ethics. They don't even lie well. Or is this just an Armenian thing?

Your sales staff was very friendly,helpful and knowledgeable…read more His name is Mr.William Felix and Mr.Andrew I would like to buy a handgun and rifle asap. They are very nice and professional,! From : Michael,Yi

Came in the other day to get an optic attached and zeroed in, and Edgar did a great job helping me…read moreout! I really appreciate their attention to detail. Thank you.

Awesome place to do a private party sale! Was in and out in about 20 minutes with an appointment…read more Very friendly and professional staff. Would definitely do business with them again.

Long story short... I placed an order for a MOD H AR Rifle and paid half up front. They told me the…read morewait time for it to arrive was 4-6 weeks. 9Months go by and they don't even bother checking in nor pick up the phone when I call. I ended canceling my order once I was told "you'll get it when you get it" . Then I asked when can I pick up my deposit that I had left... they said at the end of the month I can go pick up a check. Well it's been over a month and they don't pick up the phone at all. I would never do business with this place ever again. I just called 12 times before posting this review and no one answers

I've bought a few guns here and the process has been mostly easy. Dave went out of his way to make…read moreus feel welcomed and answered all my questions honestly. He recommended a few revolvers to me in which I would have never touched otherwise. There's quite a large selection of guns with very reasonable prices. My only complaint would be that there process of handling customers is on the slow side. They take forever with each transaction but I looked over it since everyone was nice to us. Definitely will be back.

This place is like a Guns Toys R Us…read more Gun World is huge. Parking isn't always guaranteed, but I usually find a spot. I guess it could be more difficult for them to really give you the kind of personal attention you might get at a smaller shop, but on Sunday 4/12/26 I was standing around looking for gun lights or help with the lights, and boom--Alan noticed me (before I even saw him). He asked if I needed any help and I asked him about lights. Alan did great. I felt like all my questions were respectfully answered, and Alan was even validating by making me feel like my logic for choosing the light I chose made sense. "Lumens Vs. Candela". I appreciated that. This place is popular, so it might feel overwhelming with the size, number of products, customers and reps--but I found their selection to be impressive and Alan's customer service to be FIVE STARS.

Had to have some work done on my shotgun. I was a walk in but they took care of my needs. Friendly…read morehelpful staff. Hour and a half and I was out of there. No complaints at all. Went back again today...bought a Glock. Again the service was outstanding and very friendly. Got an impromptu lesson in the proper way to use my Taser. Most appreciated. Joseph was a great help.

I've seen negative reviews, but I've had nothing but a very positive experience here. Yes, there is…read morea very long backlog for gunsmithing (simply replacing a rear sight on a 1873 lever-action rifle is 1-3 months!), but the staff person was very helpful and professional and he was extremely knowledgeable. Other shops have given me blank stares when I talk about SASS-style guns, but these guys really know their stuff.

Precise Armory was recommended to me by a couple of employees at a local range…read more I called PA to get pricing for stippling and slide cuts, was asked to email pics of any specific design I wanted. I got a quick reply with some quotes and set up an appointment to drop off the frame. I was told stippling will be done within two weeks (unlike some other places that told me 4-6 weeks). After ten days I pickup up the frame. Very happy with the work, pricing is fair, and turnaround is quick. I highly recommend Precise Armory for your handgun customization: slide cuts, porting, stippling. Shoutout to Edgar and Harley for their top-notch, friendly customer service.

Precise with that heat! Come get your Firearms customized with one of the best in San Gabriel…read moreValley. Nice, tight machining and clean cerakote. Definitely a go to...

Rarely will you go to a business that has true integrity. Arli Arms is one of these businesses…read more Sean and Ken greeted me at the door. Nice, chill, totally down to help out their customers. I was schedule for a cleaning. Got there and Sean looked at my weapons and said these don't really need cleaning. They're just dry. He oiled them up, fixed a pin on my safety and sent me on my way. They wouldn't accept even the smallest gratuity. They could have charged me hundreds of dollars for cleanings but instead provided a free service and a smile. Truly great Americans. This is how business is done. I'll only go to Sean or Ken for my gun smithing, cleaning, and mod needs. God bless yall.

They were amazing. Took me for my appointment with no waiting. My gun was firing when the safety…read morewas switched on or off. They fixed the gun in less than 2 minutes. They were very friendly. I would definitely recommend them.

I took a rifle to them to have some parts replaced/installed. They gave me an estimate of 2-3 days…read moreturnaround. They called me about 3 hours later and said the work was done and ready for pick up. That was 4 years ago and the rifle has continued to run absolutely flawlessly since then. Their work and work ethics are top drawer all the way. They are my go-to 'smiths, without any hesitation.

Sal, the owner, was very receptive to my needs, and the timeframe I needed to keep. He is very…read moreknowledgeable, quite respectful, and provided more than reasonable pricing. He is the only gunsmith I will ever want to work with again!