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    Guitars West

    3.0 (8 reviews)
    Closed 11:00 am - 6:00 pm

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    Ask the Community - Guitars West

    I received a an acoustic guitar. I flipped around because I am a lefty. But pitch is off. I have new strings. The tuners are ok. Do think it's the bridge and nut?

    Best to bring it in. I’ll take a look at it. Consultations are free. We’re located in Murrieta, closed Sunday’s Open 11-6 Call my cell first, as we’re in and out of the shop a lot. 619-988-9777 Thanks! Gary Hernandez

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    Guitar Center

    Guitar Center

    (180 reviews)

    $$

    I could turn this review into a small manifesto, but I'll keep it short. This was the second Guitar…read moreCenter I visited today. The first one wouldn't even get a guitar down for me, so, frustrated, I drove here. I had a budget and was ready to buy a Telecaster. Jack talked me through my options and gave me an extensive breakdown of the Fender line. I explained what I was looking for, and it came down to a $1,400 used Ultra Tele or a $700 Player II. Jack gave me the pros and cons of both, and I decided on the Player II. I freaking love this guitar. It's exactly what I wanted, and it's the second guitar I've bought from this location this year. Also, a shout-out to John--he's always great on the phone and helpful on the floor. Thank you too the staff here for keeping my hope in Guitar Center alive.

    Our son has been coming to Guitar Center for a little over a year for lessons. Our son has been…read moretaking drum lessons with Sierra, and she is phenomenal, knowledgeable, professional, and we've seen incredible improvement in his playing. Jack has also been a huge help, stepping in with a great attitude to fix issues that weren't even his fault. Unfortunately, the current lessons lead, Adrian, has been a nightmare to deal with. He has consistently given us the runaround, hanging up on me, lying not only about his schedule but the schedule he set out for our son, and showing a total lack of integrity. Most recently, despite multiple confirmations for an hour-long lesson, he overbooked the slot and only gave our son 30 minutes, then tried to blame his coworkers for the "miscommunication." It is exhausting having to double-check everything because we can't trust the person in charge of scheduling. If it weren't for the amazing teaching staff and the help we've received from people like Jack, Mark and John we would have pulled our son out months ago. Overall the staff and customer service at this store has been excellent. We've only had issues with this one lessons lead with his constant lying and lack of customer service. He continues to make our experience a complete nightmare. would be a five star review if it wasn't for the nightmare of dealing with Adrian, the lessons lead.

    Guitars West - guitarstores - Updated May 2026

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