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    Guitar Wars

    4.8 (63 reviews)
    Closed 12:00 pm - 8:00 PM
    Updated 3 months ago

    Services - Guitar Wars

    Musical instruments and teachers

    Guitar Wars Photos

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    Reviews With Photos

    The service counter is awesomely decorated!
    Wil S.

    I saw these folks on their Reverb store and went in to check out the gear. Carlos and his son are so rad and so helpful. They were engaging in good COVID safety and were very kind to help me with all the gear I was digging on and I bought some great stuff and they cut me a deal! Ok, so now on to the interior - this place RULES! It's got a Han Solo in carbonite and an area for LIVE SHOWS! Dude - San Jose has got some cred again! I would love to just hang out at this place like a skate shop. They do lessons, have a bunch bunch of gear man it was just a great experience. Excited to go back!

    I needed to get my guitar set up and called 5 places, all of them saying I either need an appointment two weeks from now or to drop off my guitar today and pick it up in two weeks. I came across Guitar Wars after several pages and expanding the search area. Gave them a call and they said I can drop it off today and pick it up tomorrow. Amazing! Regarding the hours: Yelp [as of July 14, 2020] said they opened at 11 but their website said noon. Be aware that the website is also out of date, because of the pandemic it's 12-7p or 12-5p [depending on the day] and not 12-9p. Guitar Wars is a bit far from my residence, but it's worth it. Previous guitar places seem intimidating, but this place seems fun and welcoming! I asked for the string action to be higher because I prefer death grip over fret buzz. The distance is now perfect and the new strings feel really nice. I'll definitely come back for the next setup!

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

    Cool guitar shop! Owner and staff are friendly and helpful! A lot of inventory and prices are good!

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    6 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    3 years ago

    Great selections of both new and used gear. This is going to be my go to store from now on.

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    6 years ago

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    4 years ago

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    2 years ago

    This business is honestly so amazing very well princes and amazing customer service and a very fun environment

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    6 years ago

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    8 years ago

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    6 years ago

    Went because of all the positive reviews. The staff was rather cold, and not much brands and choices.

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    6 years ago

    Carlos rewired my pickguard after I attempted to replace and rewire it. He charged a fair price, and time when it would be done.

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    9 years ago

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    Ask the Community - Guitar Wars

    Do they have guitar lessons if so how much do they charge?

    Yes they offer lessons: https://guitarwarssj.weebly.com/lessons.html

    Don’t See Your Question? Ask Away!

    Review Highlights - Guitar Wars

    I went in Guitar Wars and loved the cleanliness and Star Wars theme look of the store, was greeted by Carlos.

    Mentioned in 12 reviews

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    Guitar Center

    Guitar Center

    3.2
    (512 reviews)
    $$

    I've been going to this Guitar Center for 20 years or so, before that I was going to their location…read moreacross the street which is now a Mattress store. In all that time, I never cared to write a review, until now. Here's what happened, brace yourselves for the feelgood story of 2025. I went in with my wife a week ago, so that after all these years of guitar playing, I could buy my first bass. I ended up leaving with a Taylor 12 string, go figure. Jadon was the employee who helped me, and this dude was the first Guitar Center employee I've met who was more excited to sell me a guitar, than I was to buy one! Fast forward 1 week later, and I was regretting putting down so much money on a guitar that I always wanted, but didn't quite need. I went in looking for a bass after all, but the only basses I actually liked were $3,000 plus. After some thought, I came to the conclusion that I didn't want a cheap bass, I couldn't afford a good bass, and I didn't feel too good about a 12 string. What my collection always needed was a 7 string, so back to Guitar Center I went. This time I met Chad, and Chad was yet another awesome Guitar Center employee. He was actually interested in discussing my collection, and talking about the subtle differences between Martins and Taylors. We nerded out over guitar stuff, while he made the return process quick and painless. He let me know that the day after Christmas there's a big sale, and he and Jadon would be working that day if I decided to come back. December 26th arrived, and I woke up bright and early, ready to head to Guitar Center for a 7 string. Unfortunately, the selection was slim, just a handful of Schecters and Ibanez's that really didn't do it for me. I've always wanted an Iceman, but they didn't have the 7 string version in stock. I was contemplating having them order one for me, without having played it, but it just didn't feel right. At this point, my wife was noodling around on an acoustic bass. I've always tried to get her into guitar, and after almost 20 years of marriage, she was contemplating buying an acoustic bass for herself! Life is definitely strange. Jadon let me know that he could order the Ibanez Iceman, and if I didn't like it when it arrived, I could return it. Something told me that I wouldn't return this one, and it was a good idea to pull the trigger. I asked Jadon if he could give me a good deal on the Iceman, I might end up also buying an acoustic bass. He said it was up to his manager, and that he would ask. Shortly after that, he returned with a decent discount offer that would take off 5%, which isn't too bad for a $1,500 guitar. At the end of the day, I ended up getting the 7 string version of a guitar I always wanted, and my wife is learning an instrument I never expected her to be interested in. The guitar was her Christmas gift to me, but her interest in playing bass, is a far greater gift if you ask me. I'm currently counting down the days until the Iceman arrives and I could go and pick it up from Guitar Center. The main reason I'm leaving this (very long) review, is to highlight how awesome the staff at this location is, particularly Jadon. The guy has a great attitude, and takes pride in helping people. My past experiences with Guitar Center employees have typically not been the best. I couldn't tell you why, I always just assumed it was just the way it was, and dealt with it. In my recent visits, that pattern seems to have changed. Jadon was awesome, Chad was awesome, and a few other employees (whose names I didn't catch), were awesome too. This type of service is what inspired me to write a review for the first time in over 20 years of going to Guitar Center. Management should be proud of themselves for hiring an excellent team!

    It was still a fun place to hang out and chatting about Music or getting instruments. However, time…read morechanges, and most of the staffs I know don't work there anymore

    Guitar Center

    Guitar Center

    3.3
    (88 reviews)
    $$

    Cool place. pretty fun. It's nice and clean Kyle's cool,…read moreJuan was super helpful, however .... I had a very unique issue and had to run around back and forth. They were finally able to resolve the issue but didn't offer me any type of discount ... when they sold me a speaker that had a broken fuse took me 30 minutes to figure it out and it was the last one they had in stock. I was 2 hours late to my gig and they ended up giving me their display because it was all they had of that particular speaker so I could do my gig since I paid full price for a speaker that didn't even work. Christian said he wasn't able to refund me my $650 even tho it was their mistake, so he gave me store credit of $650. I became even more upset that he didnt even give me any type of discount when I decided to use my store credit to buy the most expensive speaker he convinced me to purchase. Then the last straw was when he told me he would call me and let me know when my products arrived and are ready for pick up.... He didn't tell me until 2 weeks later but he was so persistent with calling me in the beginning to make the sale ... I told him I don't check my email and appreciate his calls but taking 2 weeks to let me know it arrived.... Smh. All good I just would be cautious when purchasing with christian he's focused on sales not our happiness. He is quick to make sales and call me daily to check if I'm ready to go back to make a purchase but not so quick to tell me my order arrived and was ready for pick up. Or give me a deal when they made mistakes. Guess that's why he's the lead sales not lead in customer service. I will be back but I'll ask for Juan or Kyle to help me. Other than that I love my speaker I like that it works clear and loud through Bluetooth.

    Came into Guitar Center to pick up an online order for a rainbow kids guitar…read more Walking in and I had to look for an employee for help with my order. Walked around a bit and was unsure of who worked here. An employee found me and asked if I needed any help. I responded with I was here to pick up an order. He said he would go to the back and look and see if my order was ready so I waited. I walked around a bit, hoping he would come back and get me once he had my order, but I was mistaken. As I saw him helping a customer at the register, I walked over to the register so he would be reminded that he was getting my order from the back. I was nonexistent and I waited almost 20 minutes before another employee came over to help me. I would understand if the store was packed because I know it is a few days till Christmas however, the store was pretty empty when I came in I was the only one there so I should've been able to pick up my order and leave and not have to wait more than 30 minutes. Maybe I'll have a better experience next time I come in because I did see some fun items for my grandkids.

    Guitar Wars - musicalinstrumentsandteachers - Updated July 2026

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