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    Guitar Wars

    4.8 (62 reviews)
    Open 12:00 pm - 8:00 PM

    Guitar Wars Photos

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    The service counter is awesomely decorated!
    Wil S.

    I saw these folks on their Reverb store and went in to check out the gear. Carlos and his son are so rad and so helpful. They were engaging in good COVID safety and were very kind to help me with all the gear I was digging on and I bought some great stuff and they cut me a deal! Ok, so now on to the interior - this place RULES! It's got a Han Solo in carbonite and an area for LIVE SHOWS! Dude - San Jose has got some cred again! I would love to just hang out at this place like a skate shop. They do lessons, have a bunch bunch of gear man it was just a great experience. Excited to go back!

    I needed to get my guitar set up and called 5 places, all of them saying I either need an appointment two weeks from now or to drop off my guitar today and pick it up in two weeks. I came across Guitar Wars after several pages and expanding the search area. Gave them a call and they said I can drop it off today and pick it up tomorrow. Amazing! Regarding the hours: Yelp [as of July 14, 2020] said they opened at 11 but their website said noon. Be aware that the website is also out of date, because of the pandemic it's 12-7p or 12-5p [depending on the day] and not 12-9p. Guitar Wars is a bit far from my residence, but it's worth it. Previous guitar places seem intimidating, but this place seems fun and welcoming! I asked for the string action to be higher because I prefer death grip over fret buzz. The distance is now perfect and the new strings feel really nice. I'll definitely come back for the next setup!

    Kristopher D.

    Carlos SAVED me in a pinch. My bass had bad pickups and he needed a day to fix them. I had a mid-week, mid-day gig that I needed a bass for... HE LET ME BORROW ONE! What a champ. Great dude in a cool location with so much cool Star Wars stuff.

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    5 years ago

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    2 years ago

    Cool guitar shop! Owner and staff are friendly and helpful! A lot of inventory and prices are good!

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    6 years ago

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    3 years ago

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    3 years ago

    Great selections of both new and used gear. This is going to be my go to store from now on.

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    6 years ago

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    4 years ago

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    3 years ago

    This business is honestly so amazing very well princes and amazing customer service and a very fun environment

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    8 years ago

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    6 years ago

    Went because of all the positive reviews. The staff was rather cold, and not much brands and choices.

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    6 years ago

    Carlos rewired my pickguard after I attempted to replace and rewire it. He charged a fair price, and time when it would be done.

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    9 years ago

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    Ask the Community - Guitar Wars

    Do they have guitar lessons if so how much do they charge?

    Yes they offer lessons: https://guitarwarssj.weebly.com/lessons.html

    Don’t See Your Question? Ask Away!

    Review Highlights - Guitar Wars

    I went in Guitar Wars and loved the cleanliness and Star Wars theme look of the store, was greeted by Carlos.

    Mentioned in 12 reviews

    Read more highlights

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    Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

    Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

    Guitar Center

    Guitar Center

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    I called Guitar Center looking for a Yamaha CK61 keyboard, which has been hard to find because…read morethey're usually out of stock. Christian answered the phone and was immediately helpful. He let me know they had just gotten one in, went to check himself, and even reserved it for me until I could get there. When I arrived about an hour later, Christian was just as helpful in person as he was over the phone. He took time to walk me through the keyboard, showed me features he personally likes to use, answered all of my questions, and shared advice from his own experience. It was obvious he genuinely enjoys what he does and knows his stuff. I mentioned that I'll be using the keyboard for church and traveling with it often, and he explained the warranty options in a helpful way without ever being pushy. He simply wanted to make sure I understood the benefits in case something happened while transporting it. I appreciated that a lot. From the first phone call all the way through checkout, Christian made the whole experience easy. Friendly, knowledgeable, patient, and genuinely helpful. Employees like him are a big reason people come back. Thanks again, Christian!

    Cool place. pretty fun. It's nice and clean Kyle's cool,…read moreJuan was super helpful, however .... I had a very unique issue and had to run around back and forth. They were finally able to resolve the issue but didn't offer me any type of discount ... when they sold me a speaker that had a broken fuse took me 30 minutes to figure it out and it was the last one they had in stock. I was 2 hours late to my gig and they ended up giving me their display because it was all they had of that particular speaker so I could do my gig since I paid full price for a speaker that didn't even work. Christian said he wasn't able to refund me my $650 even tho it was their mistake, so he gave me store credit of $650. I became even more upset that he didnt even give me any type of discount when I decided to use my store credit to buy the most expensive speaker he convinced me to purchase. Then the last straw was when he told me he would call me and let me know when my products arrived and are ready for pick up.... He didn't tell me until 2 weeks later but he was so persistent with calling me in the beginning to make the sale ... I told him I don't check my email and appreciate his calls but taking 2 weeks to let me know it arrived.... Smh. All good I just would be cautious when purchasing with christian he's focused on sales not our happiness. He is quick to make sales and call me daily to check if I'm ready to go back to make a purchase but not so quick to tell me my order arrived and was ready for pick up. Or give me a deal when they made mistakes. Guess that's why he's the lead sales not lead in customer service. I will be back but I'll ask for Juan or Kyle to help me. Other than that I love my speaker I like that it works clear and loud through Bluetooth.

    Guitar Wars - musicalinstrumentsandteachers - Updated August 2026

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