What a pleasant experience I had while getting my daughter's trumpet repaired! Raleigh, the brass…read morerepair specialist, saw me right away and, after diagnosing the issue as a simple fix, completed it while I waited. Not only that, he chatted with me as he worked--I really enjoyed learning about his passion for brass instruments and the band he's part of. He even went the extra mile, fixing a few dents and adjusting a key that wasn't quite up to his standards. It was a great experience, and I will definitely be back for all of my family's instrument needs.

I have been buying from this shop for over 30 years. I've…read moreseen Vern there forever and he is still there. I like the variety and set up of the shop. My Excalibur guitar was purchased from the old shop in 1993. Good place for used gear and have always been treated well. I've only been yelled at once for playing too loud.....lol

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

I've been going to this Guitar Center for 20 years or so, before that I was going to their location…read moreacross the street which is now a Mattress store. In all that time, I never cared to write a review, until now. Here's what happened, brace yourselves for the feelgood story of 2025. I went in with my wife a week ago, so that after all these years of guitar playing, I could buy my first bass. I ended up leaving with a Taylor 12 string, go figure. Jadon was the employee who helped me, and this dude was the first Guitar Center employee I've met who was more excited to sell me a guitar, than I was to buy one! Fast forward 1 week later, and I was regretting putting down so much money on a guitar that I always wanted, but didn't quite need. I went in looking for a bass after all, but the only basses I actually liked were $3,000 plus. After some thought, I came to the conclusion that I didn't want a cheap bass, I couldn't afford a good bass, and I didn't feel too good about a 12 string. What my collection always needed was a 7 string, so back to Guitar Center I went. This time I met Chad, and Chad was yet another awesome Guitar Center employee. He was actually interested in discussing my collection, and talking about the subtle differences between Martins and Taylors. We nerded out over guitar stuff, while he made the return process quick and painless. He let me know that the day after Christmas there's a big sale, and he and Jadon would be working that day if I decided to come back. December 26th arrived, and I woke up bright and early, ready to head to Guitar Center for a 7 string. Unfortunately, the selection was slim, just a handful of Schecters and Ibanez's that really didn't do it for me. I've always wanted an Iceman, but they didn't have the 7 string version in stock. I was contemplating having them order one for me, without having played it, but it just didn't feel right. At this point, my wife was noodling around on an acoustic bass. I've always tried to get her into guitar, and after almost 20 years of marriage, she was contemplating buying an acoustic bass for herself! Life is definitely strange. Jadon let me know that he could order the Ibanez Iceman, and if I didn't like it when it arrived, I could return it. Something told me that I wouldn't return this one, and it was a good idea to pull the trigger. I asked Jadon if he could give me a good deal on the Iceman, I might end up also buying an acoustic bass. He said it was up to his manager, and that he would ask. Shortly after that, he returned with a decent discount offer that would take off 5%, which isn't too bad for a $1,500 guitar. At the end of the day, I ended up getting the 7 string version of a guitar I always wanted, and my wife is learning an instrument I never expected her to be interested in. The guitar was her Christmas gift to me, but her interest in playing bass, is a far greater gift if you ask me. I'm currently counting down the days until the Iceman arrives and I could go and pick it up from Guitar Center. The main reason I'm leaving this (very long) review, is to highlight how awesome the staff at this location is, particularly Jadon. The guy has a great attitude, and takes pride in helping people. My past experiences with Guitar Center employees have typically not been the best. I couldn't tell you why, I always just assumed it was just the way it was, and dealt with it. In my recent visits, that pattern seems to have changed. Jadon was awesome, Chad was awesome, and a few other employees (whose names I didn't catch), were awesome too. This type of service is what inspired me to write a review for the first time in over 20 years of going to Guitar Center. Management should be proud of themselves for hiring an excellent team!

Came here with my drummer friend to get some gear. The associate I think his name was Sandro was…read morevery nice and gave us great service. Other associates working were very friendly they also give music lessons. This is definitely the store to come if you are a musician or looking into being one.

What a find..... A unique, cozy guitar shop located in the quaint town of Saratoga…read more A bevy of beautiful (generally high end) instruments. I found the perfect Taylor acoustic for my daughter's Christmas/wedding/college graduation gift. Tyler is most helpful and a genuinely nice person. What he offers is basically a guarantee that will allow you to upgrade from your original purchase to something else and he will credit your original price towards your upgrade. Of course, your original purchase must be in the condition you bought it. A novel and intriguing offer. This shop gets 5 stars from me! And while you're in Saratoga, following your visit to Diamond Music, stop by a local coffee shop or diner to complete the afternoon.

All I gotta say is that the interaction/dealing with Tyler the past few days has been literally the…read morebest customer service experience in my whole life of buying/selling/trading guitars. (Bought and sold 75 guitars in 25 years.)

My kiddo has been going to Mrs. Julie's weekly group piano class for about a year and a half, and…read moreit has been such a positive experience. The class starts at a slower, steady pace, with a strong focus on fundamentals instead of rushing through songs. This approach has really helped my child feel confident and comfortable as they learn. Even though it's a group class, Mrs. Julie truly pays attention to each student. She makes sure everyone understands, helps correct technique, and never moves on until the kids are ready. I also love that every class begins with listening to different chords, which helps build musical awareness early on. The class always ends with a sweet goodbye song that includes the line "we say goodbye to our friends," and it's such a thoughtful way to wrap things up. One thing I especially appreciate is that Mrs. Julie encourages students to look beyond just the class material. She shows them how what they learn in class can help them explore and understand other pieces they like, which makes learning feel more meaningful and empowering. Mrs. Julie truly wants music to be fun for the kids, and her teaching philosophy is centered around the idea that music is a journey--not just one song, one test, or one recital. She acknowledges that there are ups and downs along the way and encourages students to be confident and learn how to figure things out on their own. Throughout the year, the school hosts winter and summer recitals, giving the kids something fun to work toward. Students get to choose songs they're excited about, and Mrs. Julie reviews them to make sure they're appropriate for each child's skill level. It keeps kids motivated without pressure. The overall vibe is warm, supportive, and encouraging, and learning piano feels fun rather than stressful. This class has been a wonderful introduction to piano and music in general. Highly recommend for families looking for a caring, well-structured group class for beginners.

Very concerning experience at Canon Music with our 4-year-old in a group piano class. About 10…read moreminutes before class, several young children arrived early and were waiting in the classroom with their parents. There was no reminder about noise, no guidance on where families should wait, and no staff present to supervise the pre-class environment. A male teacher from a neighboring classroom suddenly rushed in, visibly upset, and loudly scolded the waiting children and parents, saying they were disturbing his class. The children and parents had no prior awareness that they were causing any issue, and the situation could have been easily handled through calm communication. Instead, the teacher's reaction immediately frightened the children--one child began crying on the spot, and my daughter froze in fear. The situation then escalated further when the teacher became involved in a heated confrontation with a parent that nearly turned physical, all in front of several 4-5-year-old children. After returning home, my child showed clear stress reactions and repeatedly expressed that she no longer felt safe returning to this location. For a children's learning environment--especially for preschool-aged kids--this lack of emotional safety was deeply troubling. Parents of younger or more sensitive children may want to consider this carefully. Update: Following this incident, Canon Music reached out, apologized, and refunded the unused portion of our tuition, which I appreciate. I also want to share that Ms. Julie, our group piano teacher, was very caring and dedicated, and our child really liked her. It's unfortunate that we won't be able to continue learning with her. My original review reflects the experience that led to our decision to withdraw.

The staff is welcoming and very friendly. They answered all of my questions and didn't rush me…read more Nice.

Connie is a queen, this place has amazing service, wisdom, and instruments. Great for lessons,…read morerepairs, and instrument sales!

My kid has been learning music privately with Tim S. for almost 6 years. I just started in Nov…read more2025. We have fun learning a mix of theory and guitar. My kid started with ukulele and he seamlessly transitioned her to guitar about 2 years ago. He is the best at meeting students where they are while nurturing their talent and interest in music. We're fans of his teaching style. It's also nice to have a variety of options. There is always someone in the office ready to help. I'm not sure about value but I think it's standard pricing about $56.50 for 30-min lessons. Their recitals are chill and they sell instruments, books and anything else you need to learn!

I took lessons here a few years ago. Also came back for remote lessons after moving away…read more Great place and great teachers.

Finding a good musical instrument repair shop is an art…read more Quicksilver Music came recommended and I was delighted at the outcome. Bob Zacher is an experienced technician. He quickly diagnosed the reason my clarinet wasn't sounding. Not only did he repair the problem- the same day! - but he replaced or reseated some of the pads and gave the instrument a thorough "tune-up"; such that the clarinet plays and feels like a new instrument. In fact I don't believe it's ever played like this up to this point. This all at what I would consider a very reasonable price. In fact it was slightly under the estimate given when I dropped it off. Bravo Bob!

Haven't written a 5-star review in quite a while, but Quicksilver absolutely deserves it…read more My high school alma mater from back in the day was having an alumni concert in dedication and homage to the band director there who plans to retire at the close of the school year in a few weeks. Given that I played under him back in high school and enjoyed my time in band, I knew I had to be there. So I took out my trusty ol' tenor saxophone that hadn't been played in ages. It didn't take too long for muscle memory to kick in and for me to remember how to read music and play the instrument itself. BUT I still had a problem. Whenever I'd blow into it, I'd hardly get any sound unless I blowed very hard. I figured that, after all these years, the pads inside were worn out. Back in high school, for any work needed on my sax, I'd go to World of Music in Cupertino and West Valley Music in Los Altos. WoM ended up closing, but WVM was still nearby. However, I found Quicksilver from a simple Yelp search and read almost all great reviews, so off I went. Facts: * They're located in a small building on Imperial Ave in Cupertino. The only available parking is street parking, but you shouldn't have too much trouble finding a place to park. * It's a bit dirty and cluttered inside, but don't let that dissuade you. The guy who runs the business knows what's he's doing. * They , from what I could tell, don't accept appointments. I believe they're pretty much walk-in only. * The owner, Robert, is really nice and will look at your instrument on the spot. In my case, he looked at my saxophone and determined right then and there what was needed, how much it would cost, and how long it would take to be ready to be picked up. He did warn me that he, admittedly, isn't the best at calling customers when their instruments are fixed so to call him instead. I left my sax there for roughly one week. After the week had passed, I called and Robert said it was ready to go. All in all, I paid $196.15 for replacing worn out pads and a few other things that needed, but it was well worth it. The sax sounded so much better, and I was able to partake in the concert. Overall, if you need your woodwind or brass instrument to be repaired, this is the place. Robert is a G. SUPPORT LOCAL AND/OR SMALL BUSINESSES. 5 stars all the way

Native Bay Area resident and have always heard of Gryphon. Never had a guitar that needed a setup…read moreI couldn't do. Took my Martin Sc-10 for a setup due to high action after purchasing it used and the shim system they use. Went in to talk and Bryan took my guitar in and was very informative about the service. Guitar was ready promptly and when I went to pick it up Paul greeted me very kindly and we had a great conversation about the Bay Area old days and Skip Spence. My guitar action was perfect. Can't say enough kind words about this place. Highly recommend their service and a visit to the store. Beautiful acoustic guitars.

I definitely would recommend entrusting the work done on my guitar/Ukulele to the luthiers and the…read morefine folks at Gryphon. The Luthiers are fine craftsmen who enjoy their work and it shows speaking with them and viewing gorgeous instruments displayed on the walls and around the showroom. A definite one stop shop for high end string instruments

I rented a cello for 3 months, amazing experience. I will rent again soon after a short break…read more The staff was patient and knowledgeable with my beginner questions and helped me identify the best cello for me, trying out the different rental options as well as hearing them play the different options. I learned a lot practicing on the one they gave me and now will be able to select my second cello rental soon!

So I was restringing my daughter's violin, which required me to change all 4 strings. When you do…read morethis, the bridge, and even possibly the sound post may move or be displaced. So while I was on my last string, the bridge moved, and in the process I cracked it. Way to go, me! I looked up a violin place ASAP and contacted them. They promptly responded via email and I got an appointment the next day. They took my violin and made a new bridge. They also pointed out some problems with the violin, but I honestly don't want to shell out more money on a violin we're borrowing. I just hope it does it job until my daughter grows into a full size. I asked them various questions about different violin products and they were really helpful. I can't speak much about pricing bc I have nothing to compare it to, but they def had a steady stream of business.