Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

I have tried coming to the store twice now looking for help with clarinets. First time was about…read morerenting one and the second was inspecting one we had donated. Both times we had very bad experiences. The first experience made me feel dumb like as if I should know more the process of renting an instrument. The second experience, the gentleman helping me and explaining to me about fixing the instrument, answered the phone mid explaining, seemed to put the person on hold and then literally mid sentence stopped talking and answered the phine again and walked away. Even my child said he was rude. The second person who took over again made me feel dumb as if I should know everything about this instrument. I will not be going back to this store again

Just love this place. High quality work with reasonable price. Our horn was repaired and serviced…read morethere. It's our go to place.

Haven't written a 5-star review in quite a while, but Quicksilver absolutely deserves it…read more My high school alma mater from back in the day was having an alumni concert in dedication and homage to the band director there who plans to retire at the close of the school year in a few weeks. Given that I played under him back in high school and enjoyed my time in band, I knew I had to be there. So I took out my trusty ol' tenor saxophone that hadn't been played in ages. It didn't take too long for muscle memory to kick in and for me to remember how to read music and play the instrument itself. BUT I still had a problem. Whenever I'd blow into it, I'd hardly get any sound unless I blowed very hard. I figured that, after all these years, the pads inside were worn out. Back in high school, for any work needed on my sax, I'd go to World of Music in Cupertino and West Valley Music in Los Altos. WoM ended up closing, but WVM was still nearby. However, I found Quicksilver from a simple Yelp search and read almost all great reviews, so off I went. Facts: * They're located in a small building on Imperial Ave in Cupertino. The only available parking is street parking, but you shouldn't have too much trouble finding a place to park. * It's a bit dirty and cluttered inside, but don't let that dissuade you. The guy who runs the business knows what's he's doing. * They , from what I could tell, don't accept appointments. I believe they're pretty much walk-in only. * The owner, Robert, is really nice and will look at your instrument on the spot. In my case, he looked at my saxophone and determined right then and there what was needed, how much it would cost, and how long it would take to be ready to be picked up. He did warn me that he, admittedly, isn't the best at calling customers when their instruments are fixed so to call him instead. I left my sax there for roughly one week. After the week had passed, I called and Robert said it was ready to go. All in all, I paid $196.15 for replacing worn out pads and a few other things that needed, but it was well worth it. The sax sounded so much better, and I was able to partake in the concert. Overall, if you need your woodwind or brass instrument to be repaired, this is the place. Robert is a G. SUPPORT LOCAL AND/OR SMALL BUSINESSES. 5 stars all the way

We came here beginning of Summer as my kid wanted a Viola from here. Judy got the correct size and…read moreshared when would be a good time to come back before Fall to pick up a rental. Judy was so patient, funny, informative and kind I wouldn't go anywhere else for instruments again (and we live faaaaaar away). Fast forward to today: we came to the shop and Edmond helped us. He was just as kind, patient and informative as we went through the process of picking between two instruments. I highly recommend this place for instruments!!!

Abraham was very helpful, friendly, and knowledgeable. The turnaround time was quick for getting an…read moreold cello strung for my child. They placed the strings and the bridge for us. We also had bow mites, so I'm glad he told me about them before I ruined another bow. The prices were reasonable, and he communicated clearly the advantages of the different types of string and the pricing tiers.

Very good service today from GC Stevens Creek. The 2 gentlemen that helped me portrayed excellent…read morecustomer service and they were very honest about what I was trying to accomplish. They were also very friendly and fun.

I've shopped at this Guitar Center for 20+ years, and today was the worst experience I've ever had…read more A Roland rep named Joel spoke to me and my 3‑year‑old son in a rude, condescending tone while my son was trying a display electronic drum kit. He snapped, "That's a 2k drum set," and then told us to use the "kids set" instead. Completely unprofessional. He even refused to get a manager and falsely claimed he was one. A real manager later told me he wasn't even Guitar Center staff. Joel ruined my son's first visit here. After two decades of loyalty, I'm taking my business elsewhere -- likely Starving Musician down the street.

My kiddo has been going to Mrs. Julie's weekly group piano class for about a year and a half, and…read moreit has been such a positive experience. The class starts at a slower, steady pace, with a strong focus on fundamentals instead of rushing through songs. This approach has really helped my child feel confident and comfortable as they learn. Even though it's a group class, Mrs. Julie truly pays attention to each student. She makes sure everyone understands, helps correct technique, and never moves on until the kids are ready. I also love that every class begins with listening to different chords, which helps build musical awareness early on. The class always ends with a sweet goodbye song that includes the line "we say goodbye to our friends," and it's such a thoughtful way to wrap things up. One thing I especially appreciate is that Mrs. Julie encourages students to look beyond just the class material. She shows them how what they learn in class can help them explore and understand other pieces they like, which makes learning feel more meaningful and empowering. Mrs. Julie truly wants music to be fun for the kids, and her teaching philosophy is centered around the idea that music is a journey--not just one song, one test, or one recital. She acknowledges that there are ups and downs along the way and encourages students to be confident and learn how to figure things out on their own. Throughout the year, the school hosts winter and summer recitals, giving the kids something fun to work toward. Students get to choose songs they're excited about, and Mrs. Julie reviews them to make sure they're appropriate for each child's skill level. It keeps kids motivated without pressure. The overall vibe is warm, supportive, and encouraging, and learning piano feels fun rather than stressful. This class has been a wonderful introduction to piano and music in general. Highly recommend for families looking for a caring, well-structured group class for beginners.

Very concerning experience at Canon Music with our 4-year-old in a group piano class. About 10…read moreminutes before class, several young children arrived early and were waiting in the classroom with their parents. There was no reminder about noise, no guidance on where families should wait, and no staff present to supervise the pre-class environment. A male teacher from a neighboring classroom suddenly rushed in, visibly upset, and loudly scolded the waiting children and parents, saying they were disturbing his class. The children and parents had no prior awareness that they were causing any issue, and the situation could have been easily handled through calm communication. Instead, the teacher's reaction immediately frightened the children--one child began crying on the spot, and my daughter froze in fear. The situation then escalated further when the teacher became involved in a heated confrontation with a parent that nearly turned physical, all in front of several 4-5-year-old children. After returning home, my child showed clear stress reactions and repeatedly expressed that she no longer felt safe returning to this location. For a children's learning environment--especially for preschool-aged kids--this lack of emotional safety was deeply troubling. Parents of younger or more sensitive children may want to consider this carefully. Update: Following this incident, Canon Music reached out, apologized, and refunded the unused portion of our tuition, which I appreciate. I also want to share that Ms. Julie, our group piano teacher, was very caring and dedicated, and our child really liked her. It's unfortunate that we won't be able to continue learning with her. My original review reflects the experience that led to our decision to withdraw.

We bought our digital piano from Music Exchange. My wife visited on a weekday morning (easy to get…read morean appointment), and Armand was very helpful and patient (brought a rambunctious toddler). Very knowledgeable and played pieces on multiple pianos for comparisons. He didn't push any specific model; he was most interested in finding what suited our needs. Later when we ordered the piano from them, it was delivered 2 days later without any issue (the delivery team were professional piano movers, and assembled the piano in their truck before carefully bringing it into our home).

I popped in on a whim (I'd just dropped off my computer at Mobile Kangaroo across the street)…read morebecause, hey, music store! Ann was incredibly helpful. I had (at the time) a piano I was trying to sell, or even give away, because we're trying to get ready to move, and we couldn't justify hanging on to it any more. Despite the fact that I absolutely was not going to buy anything, she went out of her way to help me figure out how much our piano was worth, and gave me some suggestions on piano movers too.

I can't believe it's taken me this long to write Heaney Violins a review! I've been going to Heaney…read moresince 2010 and most of all my students rent violins or purchase violins from them. Patrick and his team are super knowledgeable, professional, and friendly. The store is lovely and they have a beautiful salon for you to try out instruments and/bows. Ben has handled a lot of my student requests - he's amazing! Thanks Heaney Violins!

Prices are far too high. We stupidly got talked into buying a $700 Viola for $1,200. They do not do…read morebuy back of do not do consignment unless it's an instrument with a $10,000 value. Maybe this place is great for professionals, but if you are looking for your child, find somewhere else. Now I'm stuck with a viola that's basically worthless, as far as I can tell.

Hi all! I had the…read moremost amazing experience with Robyn! Just to clarify quickly. Robyn was my voice coach, but she operates at the guitarist. However, I just had to give her her own review because she stands apart from the rest! When I first started I sounded like a mouse. Quiet. No power, and I couldn't quite find my range. After about 6 months with Robyn I was definitely louder lol. And I knew what my range was. Robyn also helped me with my breathing techniques as well as basic relaxation techniques. All of which made me a better singer. Robyn was also a human with me and we got to chit chat. This really made me feel comfortable singing in front of her. It also really helped me to feel like this was MY time as a new mom. After about a year I started to be able to pick out all the areas where I needed improvement on my own. I was able to correct myself! I finally had confidence. So much so that I can sing in front of people! Which is great for parties and camping:) After concluding our lessons I felt like I could have never progressed to this point without Robyn. I'm no Mariah Carey, but I do get compliments when people hear me;)

I would highly recommend taking lessons at Kat Parra Voice Studio…read more I've had a great experience working with Kat the past 2 years. She really knows her stuff and is always learning more! I have found that the longer I've worked with her, the more she learns about my voice and teaches me how to get the most out of it in a healthy way. Prior to taking lessons, my voice would always feel hoarse from improper singing technique. Now it feels stronger and healthier than it's ever been. Kat also does a great job of making her students feel comfortable when practicing/performing. Not easy to do, especially for singing! Her dog Fiona is also a great buddy to have for lessons :) My only complaint is that because I've improved so much under Kat, my family makes me sing for them as much as possible! Sometimes I need a break!

Going to Kat's since 2017 - I can confidently say I'm a totally different singer than I was when I…read morefirst started and she was a key figure in making that happen. I went from sounding like I smoked way too many newports to being able to sing a wide variety of genres from jazz to soul to ballads and musical theatre stuff My voice and self perception of myself and what is possible has greatly benefited from working with Kat! 5 stars all around