I fell in love with Steinway pianos after attending classical concerts. I didn't have room for a…read moregrand piano in my living room. I shopped around on eBay and Facebook marketplace and couldn't find what I was looking for. I gave up and started looking for a used Yamaha piano. I just happened to be driving down Winchester and I saw the Yamaha dealer sign. Ann was busy with another customer but was able to squeeze in some time to help me out. I went in not expecting to find anything. After looking at a couple of Yamahas I asked Ann if she had exactly what I was looking for the last 6 months. It arrived safely. The movers were careful and punctual. The piano was in much nicer condition than I could have imagined. It looks like new inside. It plays and sounds like a dream. The classic Steinway sound I fell in love with at the concerts. Much better than they sound on YouTube. Ann's prices are very fair and her warranty can't be matched. I highly recommend her and Music Exchange if you haven't stopped by already.

We bought our digital piano from Music Exchange. My wife visited on a weekday morning (easy to get…read morean appointment), and Armand was very helpful and patient (brought a rambunctious toddler). Very knowledgeable and played pieces on multiple pianos for comparisons. He didn't push any specific model; he was most interested in finding what suited our needs. Later when we ordered the piano from them, it was delivered 2 days later without any issue (the delivery team were professional piano movers, and assembled the piano in their truck before carefully bringing it into our home).

- New management - Ask for Austin - Professionals…read more - Passionate about customer service - passionate about quality I was locked on a Yamaha, and eventually purchased a Baldwin at Colton (better sound, better quality, batter price, better service) I recommend this place

I don't play piano and I should decide among digital Yamaha, Kawai or Roland for my wife. So I…read morestarted reading, watching videos and comparing models according my budget. My decision was clarified after watch Merrian Music review and visit Cotton Piano Gallery. In despite my lack of knowledge Jon attended me in a such professional and nicely way. The price for the Roland HP704 was almost $200 less than in other places. I received headphones as a gift. Roland offers 10 years warranty. Colton Gallery has a deserved prestige.

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

I have tried coming to the store twice now looking for help with clarinets. First time was about…read morerenting one and the second was inspecting one we had donated. Both times we had very bad experiences. The first experience made me feel dumb like as if I should know more the process of renting an instrument. The second experience, the gentleman helping me and explaining to me about fixing the instrument, answered the phone mid explaining, seemed to put the person on hold and then literally mid sentence stopped talking and answered the phine again and walked away. Even my child said he was rude. The second person who took over again made me feel dumb as if I should know everything about this instrument. I will not be going back to this store again

I went to Starving Musician (Santa Clara) in search of an electric drum amplifier and an Epiphone…read moreSheraton. I was in luck this day as I found both a brand new e-drum amplifier and a used Sheraton at fair prices. Looking the guitar over I noticed the nut for the instrument jack was loose and asked that it be tightened prior to purchasing. On a semi-hollow & hollow body guitars this can be a tedious task, hence why I asked for assistance. The guitar tech, Dimitri, stopped what he was doing and went above and beyond my expectations to remedy the problem. It was not a quick fix and he kept me updated throughout the process. Starving Musician is my first stop when looking for music gear. They have been around as long as I can remember and offer the best trade-in value for your used gear. Always a great experience.

Honestly, pretty disappointing experience at Starving Musician. I rented a drum kit here, and the…read moreguy who initially helped me was super awesome! Super friendly, professional, and actually gave a damn about customer service. I can't remember his name, but he usually works around the drum repair section and has facial hair. Not sure if he's a manager, but dude definitely deserves to be one. Now, returning the kit? Whole different story. I walked in and asked this older white dude with long curly hair, who was just standing behind the counter (he might be the manager) chatting with another employee, if they had a cart I could borrow to unload the drums. His response? He didn't see one. Seriously, bro? You work here and don't know if you have a cart? Smh Like, y'all rent out entire drum kits. You KNOW customers have a ton of heavy equipment to haul in and out. The guy who originally rented it to me understood that and was kind enough to help. Meanwhile, these dudes couldn't even be bothered to hold the damn door. Some random guy outside had to help me instead. Imagine getting better customer service from someone who doesn't even work there lol And here's the kicker: eventually, someone behind the counter brought out a cart. So apparently, they DID have one after all. Go figure. Look, I'm not asking for VIP treatment. Just some basic common sense and decent customer service. It's really not that complicated. My advice? If you're renting anything here, find the guy with facial hair in the drum section. That dude deserves recognition. Now that I think about it I should have given him a tip I feel bad abiut it. As for the older white curly-haired guy behind the counter? I'd avoid dealing with him. Dude acted like helping a paying customer was some kind of personal inconvenience. Great first impression, absolutely trash return experience

Huge thanks to Karl and John for their top quality work on our old Yamaha piano that hadn't been…read moreserviced in years. It sounds AMAZING - night and day from before. Thanks as well to Dawn for her easy and clear communication in setting it all up. Very kind folks, and experts at their craft. I can't recommend them enough.

Quick response On time…read moreCall ahead of arrival Comparable quotes Friendly staff All the above made our experience great!

Bozkurt was so patient and kind. He let me hang out and play the piano, and also very patiently…read moreexplained differences. He really put me at ease in my purchase decision, unlike other stores who I thought were pushy and using dishonest sales tactics. Thank you Bozkurt!

Having grown up playing a Kawai, I knew I wanted to revisit the brand as an adult. I called on a…read moreSaturday and was able to swing by the showroom that day. The floor had all of the upright and grand models we were interested in; Chris gave us plenty of time to explore them. He also plays beautifully, and was able to bring out the differences in various models. We had some issues with delivery of the piano, to include the states of its initial arrival. Those were beyond the direct control of San Mateo Piano, but they were very responsive and reasonable in finding timely resolutions. Ultimately we are quite happy with our purchase, and would readily buy from San Mateo Piano again.

OMG! Adam Reed of Reed's Recording in Campbell rates fantastic in my book! I'm in the middle of…read morerecording an album with him and his meticulous attention to detail and production engineering is beyond amazing! His studio environment and facilities accommodate my and my bands needs. Bravo!

I am a professional producer and have recorded in over 100 recording studios since 1971. Adam…read moreReed's studio is right up there with Abbey Road, Capitol Recording Studios, Record Plant, OTR, Music Annex, Fantasy, Wally Heider, Russian Hill Studios, Village Recorders, Sunset Sound, Paramount Studios, and many many more. Adam has a great ear for recording and mixing. I once did a mastering mix comparison between Reeds Recordings and Abbey Road Studios mastering services. Adam's mastering mix was superior to Abbey Road's Grammy Award winning engineer's version. Adam has a great ear for sound and knows how to translate his client's vision into reality. Best of all, Adam cares about his clients and has excellent customer service. My sessions are always on time and I NEVER GET BUMPED!! If I could, I'd give Reeds 10 stars. By far one of the best recording studios I had the pleasure of using and definitely the BEST in the South Bay. ********** 10 stars!!!!

Excellent teaching staffs & many services are offered. They have multiple locations for after…read moreschool programs. I highly recommend this school to all my friends and family.

We've had a fantastic experience with Yamaha's early childhood music program in Cupertino--…read morestarting with the Apple Class (ages 3-4) with Miss Sammi, a super caring and patient smiley teacher, and now continuing in JMC 1 (ages 4-5) with Miss Yuyu, whose teaching is lively and engaging. After trying several Bay Area programs that lacked consistency or a clear curriculum, Yamaha music programs stood out immediately. The teachers are stable, caring, experienced, and truly skilled in early music education. Each class blends singing, rhythm, ear training, movement, and keyboard work in a well-structured, age-appropriate sequence, so kids stay engaged and build real musical foundations without feeling overwhelmed. What we love most is balance: a joyful group setting where children learn together and cheer each other on singing and dancing, paired with plenty of individual attention. Our child has made remarkable progress--going from not reading music to recognizing melodies, understanding basic music theory, playing simple songs, and even making up little tunes at home. He looks forward to every class and comes out smiling, more confident each week. The school culture is equally impressive. Director Miss Su actively creates performance and growth opportunities--from the annual recital and internal competitions to community outreach, like sharing music at senior centers--so children of all ages and levels can step on stage, build confidence, and feel proud of their effort. Teachers also share Bay Area concert listings, encouraging families to listen, learn, and enjoy music together beyond the classroom. If you're looking for a fun, supportive, and truly effective start in music, we highly recommend Yamaha (especially the Apple and JMC 1 class in Cupertino). It's given our child a solid musical foundation, a love of learning, and the confidence to share music with others. We as parents, highly recommend Yamaha's music program and will continued !!!

We had the misfortune of setting up an "interview" with a teacher at Calder for our daughter's…read morevoice lessons. The teach was indeed nice. However, the lady who runs the place neglected to mention that the interview will be followed by a class. In the end, we paid for a class we never asked for and also decided not to send our daughter either. Seemed mildly deceptive, won't recommend them unless you are super-sure of what you want.

My daughter also joined the Olympic delegates in 2008. She had a wonderful experience. She used…read moreto be a shy girl before the trip and we were very worried that she will face a lot of problems in China. With the patient guidance of Mr. and Mrs. Calder, she was able to come out of her shell and became more responsible and outgoing. One of the main reasons is that Mr. and Mrs. Calder treat them as adults. They give them the freedom to do things, set boundaries and limits and let them know the consequence. Once my daughter forgot to wake up and miss the gathering time, she and her roommate had to stay in the hotel. That is a good lesson for her because there are consequences to every action. From then on, they know that they have to be on time. I believe that they did the right thing and they help my daughter to be responsible and behave like an adult. Another highlight of the trip is that they have a performance exchange with the China Disabled Troupe. My daughter was dumbfounded when she saw all the performers having different levels of handicapped were able to overcome their physical limitations and perform to their best of abilities. They are sometimes better than the professionals. This experience has changed her totally. She thought if they can overcome life's obstacles, there is nothing an abled person can't do. She began to think how she can use her gifts and talents to do something for herself and others. That is a true turning point for a teenager. I have to thank Mr. and Mrs. Calder for their dedication over their years. They have inspired my daughter to see things from a different perspective.

It's been about 6 months since we found Nina as the piano teacher for our 5 year old daughter JW,…read moreand we have been very happy to have Nina with us. Needless to say, not only is she very professional at piano, but also as most important is that she is very patient and nice and knows well how to encourage and teach our kid. Our daughter likes Nina a lot and she is really making progress and she will have a recital for the holiday celebration soon with Nina co-playing. Looking at the music journey where we started at 0 and now my kid can play lovely and quite complicated songs, it's just amazing, we hope with Nina the journey will bring us to further exciting milestones! Looking forward to the recital! Thanks Nina!

My 5 year old daughter has been taking lessons with Nina for the past year and loves it. Now, she…read morelooks forward to it every week. I can still remember that she was nervous in her first lesson with Nina. So I quietly told Nina before the class that she was a big Disney fan, and she blew her away by surprising her with Disney music. My littler girl was super excited and telling me how much she wanted to learn piano with Nina in the car on our way home. That's the time my little girl start liking piano. Nina is not only a teacher who always makes her lessons interesting, but also a good mentor who taught my little girl right learning attitude toward music, or any other things she learns in school. My little girl and Nina became friends both in lessons and after lessons. Additionally, Nina is very professional, having both her Bachelor's and Master's degree from top music schools in Piano major. We can make sure that my daughter's talent won't be ruined by those piano teachers who didn't have much professional training before and just teach for money ending up destroying children's potential piano careers. We are so blessed that we met Nina and have her to be my little girl's piano teacher. Our family are obviously huge fans of Nina's piano studio, and my 5 yr-old and I would both recommend her lessons to anybody who wants to take fun yet professional piano lessons.