I had an amazing experience purchasing our Hoffman T-128 from here. We worked closely with Mitsuko who is part of the family that runs this piano store. She was very responsive through email and text and answered all of our questions. We were recommended this place by Opus 1 and came here on a weekday to test out some pianos As we were interested in renting. Mitsuko was incredibly patient with us as we went through each piano and asked many questions. We ended up purchasing the Hoffman and are happy with this purchase and customer service. Mitsuko walked us through the whole process of financing and delivery, she was very transparent. I enjoyed my experience here! read more

Had nice events at this venue a few times. Owner Mitsuko and her staff were quite warm and helpful.

This is an excellent piano shop run by wonderful people, offering exceptional service.

Great service, caring staff and good deals. Working with Silicon Valley Piano for many years and never disappointed in their pricing and service! read more

Good experience with the salespeople at the shop. Mainly interacted with Koji who was kind and had a lot of good input for what to look for. The staff was engaged in following up well. read more

Excellent piano shop with knowledgeable, friendly staff. Highly recommend! I had been looking to try a Casio AP-S200 digital piano and was very happy to find it here. Being able to get a feel for the keyboard before purchasing is essential, and other shops in the area didn't carry the Celviano series. I worked with Bessie and Mitsuko to place my order, and they made the entire process easy. Will definitely come back if I'm looking for a piano in the future. read more

I purchased a used upright piano here during a holiday sale. I live a kind of long drive away, so I called ahead to be sure they still had the piano I was interested in in stock. They offered to put the piano I was interested in on hold for me and gave me an appointment to be sure I got a chance to see it during the sale. I thought this was very generous and kind of them to do. I ended up having an opportunity to get to the shop sooner than I had expected, and showed up with no appointment on a weekday. They were very helpful. The shop is great and has a wide assortment of pianos to try. I was not pressured to buy anything, but I made a purchase quickly because I knew what I was looking for. They did not try to upsell me on anything. The delivery experience with the piano moving company they use was also very smooth. read more

We bought a Yamaha Disclavier Upright baby grand piano many years ago from them. We also have had them service our piano when needed . From the beginning and till now we have not one complaint . The Owners are honest and good people who will do their very best to make your experience in buying a piano as easy as possible. Know Silicon Valley Piano will have pianos to fit every family's needs. From renting to buying. They are also one of the few exclusive distributor of C. Bechstein Pianos in California ! Note : Bechstein would allow Silicon Valley Piano to sell only if they were the best in service before and after the sale. Keep up the good work Silicon Valley Piano ! read more

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They were cordial and friendly. Easy to place an order over my cellphone and text. Love my keyboard.

I was looking to get an acoustic piano but had no idea on what that process might be like or what to look for and I had an excellent experience at SVP. Bessie helped me find a piano that I'm super happy with and within my budget. She also took care of the movers and the process was way easier than I thought. Thank you Bessie! read more

Silicon Valley Piano - Piano Stores Near Me - San Jose, California

I am an adult upper-beginner piano student. I was looking to get an upgrade on my digital keyboard, and I stumbled upon Silicon Valley Piano. Mi Kim from Silicon Valley Piano, made it super easy and breezy for me to get my awesome new upright. She already had a few pianos in mind for me, given my budget and skill level. I was kept informed all throughout the process, and Mi was absolutely wonderful. She handled the delivery, payment and kept it effortless for me. read more

We rented a piano from here for two years. Their movers delivered the piano on schedule. They promptly scheduled a pickup when I told them we wanted to return. The piano worked well and we never had any billing hassles with them. Great company to work with. Highly recommended! read more

In looking for a used Yamaha upright, I visited one other store and did a lot of research prior to coming to SVP. I bought from here because I never felt pressured (they were so accommodating even with my toddler exploring the showroom), the delivery and first tuning were included, and they had a good warranty period. Genki patiently answered my many questions, explained the interesting differences between each model, and helped me decide what would fit my family's needs. From all my research, their prices seemed very competitive for the area. The movers were friendly and prompt, and Genki was communicative and transparent throughout the whole process. Thank you for helping us choose our first piano, and I'm happy to support a local family business! read more

Bought an $8K piano just before the pandemic. It came with 1 free tuning. But because of the pandemic, and lockdowns etc, we couldn't get it done. Now that the restrictions are lifted, I called them for tuning. They said the free service expired since its been over a year since purchase. I would expect better support for something that expensive. read more

Highly recommend - very nice store has many options of pianos for rental or selling. The staff is very patient and responsible. Genki gave me the suggestion and helped me to choose the piano that I need to rent for a kid, we completed rental procedure smoothly. They could provide tuning service with a charge, reasonable price. read more

Silicon Valley Piano - Piano Stores Near Me - San Jose, California

Okay so I'm a little bit of a gear freak when it comes to all things musical instruments, I'm the type of person that would visit any musical store if I pass by it. The people here were informative and super helpful, with what I think is a good selection of used pianos. I would definitely check this place out if you're in the market for a piano read more

This piano store was extremely helpful to me as I was in the hunt for a new piano. I settled on renting a piano and had no issues with the transaction! Everyone was so helpful to me and I felt as if I was treated with great respect. Super nice people with huge smiles! It really surprised me they seemed to know the answer to all my questions. I look forward to possibly buying from them next time! Would really recommend meeting the young man named Genki - I believe that was his name - super genuine person and dedicated to his work! read more

We recently bought a cover for our Yamaha's grand piano and they were very kind and ordered the right one from Japan. They were very sincere and even gave us a good tip on how to take care of our piano. Even though we live in San Francisco, we purchased the Yamaha C3 grand piano 10+ years ago from Silicon Valley Piano because they are very honest, knowledgeable and kind. We also love their piano selections. Our house has many stairs and it was not easy to move the piano into our house, but we are so glad to have this quality piano that our family treasures. The piano has been working great for us and we really love it. We couldn't be happier and would highly recommend going to them! read more

I just purchased a piano from them on Monday and couldn't be happier! They were incredibly helpful and not pushy at all. I asked a lot of questions as I was pretty indecisive. Committing to the purchase of a piano was very intimidating for me(although I really really wanted to). They showed me what options were in my price range and basically let me just play the different options that were available for a while which was very helpful. I visited their store about 3x in one week and spoke with 3 different people who were all equally as personable and helpful. Although I felt super annoying going to their store 3x in one week, they never acted annoyed or bothered. I definitely got a fantastic deal on the Yamaha G3 that I purchased though them and would highly recommend going to them for your piano needs! read more

Terrible people here ! Just walked in today to see if I could get a rental , the lady who's name starts with a K , she wears glasses was very rude . My piano teacher recommended this place for me that's why I came here . And she brought two of here bechstein pianos here . Never coming back here again . Very unprofessional customer service ! read more

I went into the store a few weeks ago to test pianos to rent. I called today with the information on the piano I wanted to rent. The woman who answered the phone was extremely rude and when I asked about the piano she told me it was sold and hung up on me. The worst customer service I have ever experienced. read more

We recently bought a used W series Yamaha upright from Silicon Valley Piano. They deal in new and used Pianos and have a large selection of used uprights. Our sales person was patient and put up with us and our children (the Pianists in the family). Delivery was prompt. Price was reasonable. A warranty call was promptly and courteously handled with no hassle a few weeks later. When it comes time to trade up, I will certainly go there first. read more

I had a great experience working with Genki and Mitsuko on choosing a rental piano that both matched my needs and budget. Despite being an advanced pianist and serious customer, some other stores in the area did not take me seriously when I inquired about rentals. I was able to find a Kawai piano in excellent condition that had a touch and sound that I love. SVP made sure the process was easy, quick, and stress-free from start to finish. Genki was always patient and happy to answer any questions I had. I spent over an hour in the store, trying out every piano I was interested in, and never felt pressured into making a decision. This is a small, family-run business and because of that, they really make every effort to accommodate your needs and requests. This store seems to carry many higher end German pianos, Steinways, and Yamahas and Kawais that are all imported from Japan, so I highly recommend Silicon Valley Piano to anyone in the San Jose area looking to purchase or rent a high-quality piano! read more

Well it is my first time renting a piano. I heard about SVP from my girls piano teacher. I called in got an estimate signed the agreement and two days after we receive the piano. I was supprised to see that the piano looked almost brand new and the sound is great!!! I called again regarding billing issues and the lady that answer the phone was very polite and understanding. I am very hapy with the piano and with the service. read more

I called and had my piano tune. The guy walked in and saw that is not Yamaha brand, he started complaint. He said he had a bad day. This piano was no good, etc. During the tuning, he broke one of the string. Wow, he really started whining. After all, he told me that how lucky I am that he has one in his truck. He took one from his trunk and put it on in a minute. Most importantly, he charged me for $150 additional. what a deal!!! I am here not talking about his experience, not about his knowledge of piano, not about the skill to tune my piano. but the way he act and the way he blame me for having that bad brand piano, the way even he broke the string and let me feel that was my fault. read more

I talked with Yuka on the phone, who was very kind and informed me that they could not rent a piano for an outdoor wedding ceremony. After finishing our call, I called back later to see if they could refer me to another rental place. I talked with a male representative on the phone instead, who upon hearing about an outdoor ceremony, promptly hung up on me. (I wasn't even able to ask him if they had any recommendations.) I found this very rude, so I recommend that you talk to Yuka if you call. read more

I bought a grand piano for my daughter a few years ago. Upon the purchase, I was given 3 postcards for free tuning for 3 times whenever I feel the piano should be tuned. I mailed the postcard to the store and received no response for weeks. I finally called the store. I was told the postcard was expired in one year. When I asked her Why shall I tune the piano 3 times in 12 months? Then the lady changed her story that the postcard would be expired for 3 years. She said it was on the invoice that I had absolutely no idea if it is true or not. (1) THERE IS NO EXPIRATION DATE ON THE POST CARD (2) I was never told in person the postcard is only valid for 12 months. (3) As a professional courtesy, I believe the store at least should call me upon received the postcard. read more

It has been one-and-half-years since our purchase of the piano from Silicon Valley Piano. It is a great piano! My daughter loves her piano and plays it everyday! It brings a lot of happiness for our family! Furthermore, Silicon Valley Piano also sent piano tuner, Robert, to tune our piano as a free service with purchase. Robert is highly skilled, very professional and conscientious! He did a great job in tuning our piano! We are very happy about the purchase from Silicon Valley Piano! Fiver stars for the piano, the price, and the customer service! read more

I can fully recommend Silicon Vally Piano. I made the rounds to several other stores before finally making my purchase. They were all nice and helpful, but it turns out that SVPiano had what it took for me to stop shopping and just buy it. The sales person, Phil Young, was very knowledgeable (a piano technician), attentive--without being pushy, responded to what I wanted (even as this changed over time), and ultimately steered me towards a very affordable Ritmuller 48" upright that was more piano--in terms of quality of sound, action/feel, and aesthetics--than the other pianos I was considering. It's nice when someone can help me break loose with several thousand dollars with a smile. read more

I have just purchased a Yamaha UX5Bl, a relatively rare, pre-owned piano from SVPiano. My experience with SVP was excellent. I had taken 7 years of piano lessons as a child/teen, and recently have been taking lessons again and wanted to update my childhood piano. They have a very large selection of new and very fine pre-owned pianos. Bessie was very patient with me, and encouraged me to "try out" several models. She was able to explain the differences between various models and brands. She also played the same pieces on various pianos so I could hear the difference in sound. This was invaluable to help me decide which piano to take home. There was never any "sales pitch" or pressure to purchase, but more of a consulting/educational basis to her information. I highly recommend SVPiano, and especially Bessie to anyone interest in purchasing a piano. read more

I bought a used piano here last summer and it was in very good condition but not expensive at all. And the people there are all very nice,too. A great place for both new and used pianos. read more