Forget the Guitar Center or Norman's Rare Guitars in Los Angeles…read more This is the place you need to go for your instrument purchase and repair needs! They gave me a much better deal then those overpriced places and shockingly better then Craigslist on a twin reverb in excellent new condition. I felt quite at home there and they were very very helpful . I mentioned the Doobie Brothers by chance and they jubilantly explained in deatail that their building was once a recording studio where the Doobies first started at. They had an amp the Doobies had used for pre-show warmup for sale and was labeled as such too! The shop is well organized and displayed, the inventory was drool worthy and I was given quite the tour, even into the inner sanctum, where the King's jewels were displayed. A most memorable visit and a steal of a deal! Highly recommended! I will return. And avoid the other places .

Pretty cool that my son & his dad earned a sticker because they said a specific word when they…read moreentered the store!

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

I have tried coming to the store twice now looking for help with clarinets. First time was about…read morerenting one and the second was inspecting one we had donated. Both times we had very bad experiences. The first experience made me feel dumb like as if I should know more the process of renting an instrument. The second experience, the gentleman helping me and explaining to me about fixing the instrument, answered the phone mid explaining, seemed to put the person on hold and then literally mid sentence stopped talking and answered the phine again and walked away. Even my child said he was rude. The second person who took over again made me feel dumb as if I should know everything about this instrument. I will not be going back to this store again

Haven't written a 5-star review in quite a while, but Quicksilver absolutely deserves it…read more My high school alma mater from back in the day was having an alumni concert in dedication and homage to the band director there who plans to retire at the close of the school year in a few weeks. Given that I played under him back in high school and enjoyed my time in band, I knew I had to be there. So I took out my trusty ol' tenor saxophone that hadn't been played in ages. It didn't take too long for muscle memory to kick in and for me to remember how to read music and play the instrument itself. BUT I still had a problem. Whenever I'd blow into it, I'd hardly get any sound unless I blowed very hard. I figured that, after all these years, the pads inside were worn out. Back in high school, for any work needed on my sax, I'd go to World of Music in Cupertino and West Valley Music in Los Altos. WoM ended up closing, but WVM was still nearby. However, I found Quicksilver from a simple Yelp search and read almost all great reviews, so off I went. Facts: * They're located in a small building on Imperial Ave in Cupertino. The only available parking is street parking, but you shouldn't have too much trouble finding a place to park. * It's a bit dirty and cluttered inside, but don't let that dissuade you. The guy who runs the business knows what's he's doing. * They , from what I could tell, don't accept appointments. I believe they're pretty much walk-in only. * The owner, Robert, is really nice and will look at your instrument on the spot. In my case, he looked at my saxophone and determined right then and there what was needed, how much it would cost, and how long it would take to be ready to be picked up. He did warn me that he, admittedly, isn't the best at calling customers when their instruments are fixed so to call him instead. I left my sax there for roughly one week. After the week had passed, I called and Robert said it was ready to go. All in all, I paid $196.15 for replacing worn out pads and a few other things that needed, but it was well worth it. The sax sounded so much better, and I was able to partake in the concert. Overall, if you need your woodwind or brass instrument to be repaired, this is the place. Robert is a G. SUPPORT LOCAL AND/OR SMALL BUSINESSES. 5 stars all the way

Finding a good musical instrument repair shop is an art…read more Quicksilver Music came recommended and I was delighted at the outcome. Bob Zacher is an experienced technician. He quickly diagnosed the reason my clarinet wasn't sounding. Not only did he repair the problem- the same day! - but he replaced or reseated some of the pads and gave the instrument a thorough "tune-up"; such that the clarinet plays and feels like a new instrument. In fact I don't believe it's ever played like this up to this point. This all at what I would consider a very reasonable price. In fact it was slightly under the estimate given when I dropped it off. Bravo Bob!

As a professional violinist and violin teacher, I was very pleased to find this shop. The luthier…read moreis very skilled and made a big improvement in the sound of my ailing violin. New bridge, sound post and fingerboard needed attention. I was traveling from out of town and the shop accommodated my travel schedule with a very quick turnaround. When all was said and done, the invoice was for a very modest price. Highly recommend for service work. If you are in need of a fine student instrument, Scott Cao violins is a leader in providing high quality string instruments that will serve an aspiring string player well for many years to come. I would recommend this shop for students of all levels.

A few years ago, before I had ever gone to Scott Cao Violins, I was a little timid about trying out…read moretheir shop, because I was more familiar with the older, more established violin shops in the area: Kamimoto Strings (my longtime go-to), Stevens Violin Shop (are they even around any more?), and Patrick Heaney Violins (a little far for me; plus, their service in one encounter was really disappointing). At some point, I became dissatisfied with the service I received at Kamimoto Strings and so I decided to give Scott Cao Violins a try the next time I needed some work done on my cello. I have to say I was really pleasantly surprised with their service, in terms of quality, price, friendliness and turnaround time. Since then, I have been going to Scott Cao Violins pretty much exclusively. I love the convenience of the location and hours for my personal situation, and I haven't been disappointed once with their service. They always deliver what they promise, and I'm really glad I finally decided to give this lovely store a try. In fact, I even bought a cello bow from them recently. Can't recommend them enough.

I fell in love with a tobacco sunburst guitar mounted on the wall so I'm going back too play it…read moretomorrow when the store opens!

What a find..... A unique, cozy guitar shop located in the quaint town of Saratoga…read more A bevy of beautiful (generally high end) instruments. I found the perfect Taylor acoustic for my daughter's Christmas/wedding/college graduation gift. Tyler is most helpful and a genuinely nice person. What he offers is basically a guarantee that will allow you to upgrade from your original purchase to something else and he will credit your original price towards your upgrade. Of course, your original purchase must be in the condition you bought it. A novel and intriguing offer. This shop gets 5 stars from me! And while you're in Saratoga, following your visit to Diamond Music, stop by a local coffee shop or diner to complete the afternoon.

Dear Robert, Thank…read moreyou for replying to my review. I would like to clarify a few points regarding your response. In my review, I used phrases such as "I guess" and "if" to denote uncertainty rather than making definitive claims. My intention was to explore possibilities, not to state untrue facts. Additionally, since you have my phone number and email address, I would have appreciated a follow-up regarding the needs we discussed that weren't addressed during our initial call. To clarify, my "needs" included the immediate purchase of lights and a fog machine, as well as a future four-core-pillar inspection of my Rafael Quiles Ballester Flamenco guitar, Fishman amplifier, and microphones. I am glad to hear that my initial impressions were incorrect. I value fairness and believe in second chances. I have not yet had my guitar inspected; if you are open to a fresh start and are willing to perform the inspection, please let me know. I would be happy to update or delete my current review and provide a five-star rating upon a positive experience. Finally, having worked extensively in customer service, I would suggest that if a specific time is set for a follow-up, it is best to honor that commitment or reach out to explain any delays. Clear communication is always preferable to leaving a customer wondering if their needs will be met. I look forward to hearing from you.

This has been my go to music shop for many years but for purchase and repair/setup…read more You won't find a more knowledgeable group of people. Or people who will go out of their way to make sure you get a good instrument.

I can't believe it's taken me this long to write Heaney Violins a review! I've been going to Heaney…read moresince 2010 and most of all my students rent violins or purchase violins from them. Patrick and his team are super knowledgeable, professional, and friendly. The store is lovely and they have a beautiful salon for you to try out instruments and/bows. Ben has handled a lot of my student requests - he's amazing! Thanks Heaney Violins!

This is an outstanding shop. The staff are extremely nice, skilled and accommodating. I will always…read morecome here to buy strings for my viola and get any assistance I need for my instrument. Stellar team of experts and everything you need as a violinist, violist or cellist. Love this shop!

First of all, a little background: I am an older gentleman…read morewho has owned and enjoyed playing many different guitars for over 3 decades. I recently purchased a new Martin which required some adjustments to lower the action to accommodate my particular taste and style of playing. To say the least,Mr Reynolds did an excellent job and at a more than reasonable price. Thank you Mike!

I brought my Japanese jackson kelly to Mike because there were some playability issues on the…read moretreble side and also some fretting beyond the 14th fret. This guitar had nickel frets and licensed floyd rose that played terribly. That's until Mike transformed it into a beast with big SS frets and a gotoh 1996T Bonus: Mike hid the tangs of the frets for additional looks. Bonus2: he did it in half the time and for half the price other luthier in SF was quoting me