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Guitar Center

3.2 (87 reviews)
Closed 10:00 am - 9:00 pm

Services - Guitar Center

Musical instruments and teachers

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Reviews With Photos

Dirt bag
Tony L.

Horrible another employee told another one to help another guy when the guy was already helping me saying help people to at going buy something like wtf?, same with the other employee now I was being helped and they decide to help 2 other people before even finishing my transaction

Aux cord
Tyler R.

Great staff. Very helpful. Thank you for helping me find the right cord for my deck. Kyle is the man!!! Thank you!

Audio-Technica LP120X. Mackie CR 3.5

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27 days ago

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29 days ago

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5 months ago

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Guitar Center

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1 month ago

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2 months ago

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7 months ago

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Guitar Center

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6 months ago

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3 months ago

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3 months ago

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6 months ago

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4 months ago

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Guitar Center

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9 months ago

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Guitar Center

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8 months ago

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Guitar Center

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2 years ago

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1 year ago

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Beau L.

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3 years ago

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Beau L.

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7 months ago

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8 months ago

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Guitar Center

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10 months ago

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1 year ago

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2 years ago

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1 year ago

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10 months ago

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1 year ago

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Photo of Efren G.
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3 years ago

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2 years ago

This guitar center was a Fun place which was well staffed. I'd recommend it to anyone

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4 years ago

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3 years ago

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Guitar Center

Thanks for the review!

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3 years ago

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2 years ago

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5 years ago

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Beau L.

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3 years ago

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Beau L.

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3 years ago

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5 years ago

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Beau L.

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3 years ago

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Guitar Center

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7 years ago

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5 years ago

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Beau L.

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4 years ago

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Beau L.

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5 years ago

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4 years ago

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Beau L.

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Page 1 of 3

Ask the Community - Guitar Center

Review Highlights - Guitar Center

Their guitar tech, Josiah, takes great pride in his job.

Mentioned in 3 reviews

Read more highlights

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Music Village - "Come share your music" monthly open mic at Music Village

Music Village

(115 reviews)

$$

Cambrian Park

Reviewing as a total music novice family. We needed to rent a violin for my 5th grader for…read moreorchestra. We could not have been more helpful, patient and kind helping us set up a rental. Similarly, when we made the return at the end of the school year, the process was seamless! Highly recommend!

Just bought a ukelele from here to keep practicing as a beginner, they have good intro/beginner…read morepieces up to more expensive and studier pieces. The range I saw was from sale items at 49.99 up to 200+, they have a good, moderate amount of choices at each level, with different brands and accompanying acessories! My ukelele is a soprano, a great beginner ukelele I was practicing with, got it for $75 with tax and a carrying bag included in my purchase, if I remember correctly, tag price was $69.99 I did ask if there was something similar to a brand/type of ukelele I started my practice with but I was then getting sold onto the more expensive pieces that I didn't have experience with and didn't ask for so that was a miss for me. Wish I got more of a relevant recommendation but the workers were sweet, they let us browse by ourselves for a good amount of time before stepping in (which good for me because I needed time to think, compare, and browse). When we went, there were a handful of other customers inside the store, it's located in a small shopping center but the store is bigger inside than it appears on the outside. The parking situation was just okay, not bad, could use a tad bit more space, we went ~1p the parking lot was full minus 2-3 spots but I noticed cars came and went from the time we got there until we left so it seems like there's a couple spots free at any given time due to the traffic coming in and out for small errands. Lots of instruments and accessories to be found inside and the workers seem to be happy to help find what is needed! Pretty well organized inside to find what you need on your own though, I was able to find the ukeleles quickly.

Guitar Wars - Inside of the new guitar wars shop in down town San Jose at 447 S. First street

Guitar Wars

(64 reviews)

$$

Downtown

This place is rad. One of my favorite spots to find parts and stuff that other shops don't usually…read morehave on hand. There's always interesting guitars, amps and pedals to check out. I like the atmosphere of the place and Carlos seems like a cool dude that is always happy to help you find what you're looking for.

Warning to anyone buying from this seller through Reverb. Please do not let what happened to me…read morehappen to you. Guitar Wars knowingly bait and switched me on a Roland JC 120 amplifier. The price seemed fair enough and the picture seemed to match the description, however, the amp I received was a far cry from either. It arrived in an unsalvageable old furniture box, poorly packed, and absolutely beat to death. The model JC 120 that was delivered was not the same amplifier as the one advertised. It was hardly functional, the cabinet was cracked and tattered, channels popping and fizzing and knobs mostly not functioning. On top of that, it was filthy. Anyone who has ever played through a JC 120 knows that these are heavy amps that require casters to move them in any reasonable fashion. While pictured with the clean amp in the listing (the one that I did not receive), the tattered and battered model that was delivered to me did not have them. So here I am, essentially stuck with a useless burned out shell of a JC 120 that's basically immovable by one person without a hand truck. See pictures below. Guitar Wars knowingly scammed me out of $800+, don't let it happen to you. Please keep in mind, this did not happen in shipping. This was very much orchestrated intentionally. The amp was listed in "Good" condition. Please find a few images of the actual listing they posted below the images of the box. **please see Google reviews for pictures mentioned above**

Guitar Center

Guitar Center

(511 reviews)

$$

West San Jose

I've been going to this Guitar Center for 20 years or so, before that I was going to their location…read moreacross the street which is now a Mattress store. In all that time, I never cared to write a review, until now. Here's what happened, brace yourselves for the feelgood story of 2025. I went in with my wife a week ago, so that after all these years of guitar playing, I could buy my first bass. I ended up leaving with a Taylor 12 string, go figure. Jadon was the employee who helped me, and this dude was the first Guitar Center employee I've met who was more excited to sell me a guitar, than I was to buy one! Fast forward 1 week later, and I was regretting putting down so much money on a guitar that I always wanted, but didn't quite need. I went in looking for a bass after all, but the only basses I actually liked were $3,000 plus. After some thought, I came to the conclusion that I didn't want a cheap bass, I couldn't afford a good bass, and I didn't feel too good about a 12 string. What my collection always needed was a 7 string, so back to Guitar Center I went. This time I met Chad, and Chad was yet another awesome Guitar Center employee. He was actually interested in discussing my collection, and talking about the subtle differences between Martins and Taylors. We nerded out over guitar stuff, while he made the return process quick and painless. He let me know that the day after Christmas there's a big sale, and he and Jadon would be working that day if I decided to come back. December 26th arrived, and I woke up bright and early, ready to head to Guitar Center for a 7 string. Unfortunately, the selection was slim, just a handful of Schecters and Ibanez's that really didn't do it for me. I've always wanted an Iceman, but they didn't have the 7 string version in stock. I was contemplating having them order one for me, without having played it, but it just didn't feel right. At this point, my wife was noodling around on an acoustic bass. I've always tried to get her into guitar, and after almost 20 years of marriage, she was contemplating buying an acoustic bass for herself! Life is definitely strange. Jadon let me know that he could order the Ibanez Iceman, and if I didn't like it when it arrived, I could return it. Something told me that I wouldn't return this one, and it was a good idea to pull the trigger. I asked Jadon if he could give me a good deal on the Iceman, I might end up also buying an acoustic bass. He said it was up to his manager, and that he would ask. Shortly after that, he returned with a decent discount offer that would take off 5%, which isn't too bad for a $1,500 guitar. At the end of the day, I ended up getting the 7 string version of a guitar I always wanted, and my wife is learning an instrument I never expected her to be interested in. The guitar was her Christmas gift to me, but her interest in playing bass, is a far greater gift if you ask me. I'm currently counting down the days until the Iceman arrives and I could go and pick it up from Guitar Center. The main reason I'm leaving this (very long) review, is to highlight how awesome the staff at this location is, particularly Jadon. The guy has a great attitude, and takes pride in helping people. My past experiences with Guitar Center employees have typically not been the best. I couldn't tell you why, I always just assumed it was just the way it was, and dealt with it. In my recent visits, that pattern seems to have changed. Jadon was awesome, Chad was awesome, and a few other employees (whose names I didn't catch), were awesome too. This type of service is what inspired me to write a review for the first time in over 20 years of going to Guitar Center. Management should be proud of themselves for hiring an excellent team!

Came here with my drummer friend to get some gear. The associate I think his name was Sandro was…read morevery nice and gave us great service. Other associates working were very friendly they also give music lessons. This is definitely the store to come if you are a musician or looking into being one.

Keith Holland Guitars - Quick Change Effects System

Keith Holland Guitars

(114 reviews)

$$

This has been my go to music shop for many years but for purchase and repair/setup…read more You won't find a more knowledgeable group of people. Or people who will go out of their way to make sure you get a good instrument.

Dear Robert, Thank…read moreyou for replying to my review. I would like to clarify a few points regarding your response. In my review, I used phrases such as "I guess" and "if" to denote uncertainty rather than making definitive claims. My intention was to explore possibilities, not to state untrue facts. Additionally, since you have my phone number and email address, I would have appreciated a follow-up regarding the needs we discussed that weren't addressed during our initial call. To clarify, my "needs" included the immediate purchase of lights and a fog machine, as well as a future four-core-pillar inspection of my Rafael Quiles Ballester Flamenco guitar, Fishman amplifier, and microphones. I am glad to hear that my initial impressions were incorrect. I value fairness and believe in second chances. I have not yet had my guitar inspected; if you are open to a fresh start and are willing to perform the inspection, please let me know. I would be happy to update or delete my current review and provide a five-star rating upon a positive experience. Finally, having worked extensively in customer service, I would suggest that if a specific time is set for a follow-up, it is best to honor that commitment or reach out to explain any delays. Clear communication is always preferable to leaving a customer wondering if their needs will be met. I look forward to hearing from you.

Guitar Center - musicalinstrumentsandteachers - Updated May 2026

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