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    Guitar Center

    3.0 (23 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 1 week ago

    Services - Guitar Center

    Musical instruments and teachers

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    12 years ago

    Took our 9 year old son in to look at guitars. Salesman helped us with all our questions and overall we had a great experience.

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    Tone Tailors Guitar Shop Lancaster - Tone Tailors logo

    Tone Tailors Guitar Shop Lancaster

    (14 reviews)

    Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

    Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

    Menchey Music Service

    Menchey Music Service

    (5 reviews)

    $$$

    I purchased a used violin from a friend. I called to see if I could have them take a look at it to…read morebe sure it was in good playing condition. I was told "yeah, sure! Bring it up and we can send it out if it needs repair." I drove an hour to Lancaster from my home. Took it into the store and was immediately told they don't work on that particular brand! Screw them! There's a guy in the city that looked at it for free. I will not be dealing with this place again. Such a disappointment.

    Guitar Instructors more interested in buying guitars then teaching students!…read more When I went in to Mencheys of Hanover to purchase a guitar I was looking at I was told by Customer De-Specialists that the instructor was looking at it and playing it now with a student. I would have to wait to find out if he was interested in purchasing guitar. After waiting 35 minutes; not being asked help with anything else, what I assume was the manager told another customer de-specialist to go find out if he was purchasing said guitar. After the de-specialist went and asked the instructor he came back laughing and saying sorry bud. WTF. Mencheys you can go suck it! Does the instructor not have a guitar of his own? Doesn't he get a discount that would have been money wasted? Does he play every guitar through there to see if he is going to buy? Seems like a lot of new product going straight to used. That is why the guitar was on discount because of all the scratches on the pickgaurd! Yeah... Mencheys you can go suck it. Customer Service horrible, Stock discounted because instructors playing instruments during instruction, and I could think of a lifetime of negatives. If you live in the Hanover area take your kids to Coffey's Music in Westminster where they know how to treat guests and have great instructors. P.S. Spellcheck for Mencheys is Henchman! Its all coming together.

    Guitar Center - musicalinstrumentsandteachers - Updated May 2026

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