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    Campbell's Music Service

    4.8 (5 reviews)
    Closed 11:00 am - 6:00 pm

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    3 years ago

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    11 years ago

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    14 years ago

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    8 years ago

    Great shop and Bob is very knowledgeable. Also great place for lessons. Thanks BOB

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    14 years ago

    Great little shop. Small selection, but top notch in information, customer service and honesty. Best instructors in the state, easily!!

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    Tone Tailors Guitar Shop Lancaster - Tone Tailors logo

    Tone Tailors Guitar Shop Lancaster

    (14 reviews)

    Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

    Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

    Congressional Piano Movers

    Congressional Piano Movers

    (16 reviews)

    I have used Congressional Piano movers three times now. I hesitate to give a poor review to a small…read morebusiness, but if you choose to use this company, you should be aware that the scheduling/booking process is extremely poorly managed and unreliable. The movers themselves are excellent and competent, and have moved my upright piano in and out of some very tricky spaces (with stairs and sharp turns). So if you have a tough move, they will most likely be able to do it. However. Two out of the three times I have booked with them there has been a major mix-up with my booking. The first time, I called weeks in advance and booked a date. I asked for an email confirmation but never received one. I called a week out to confirm, and found that they had completely lost my reservation. They could not come on the day I booked, which caused a big issue with moving out of an apartment. I chose to use them again the next time I moved, because I know the movers do their jobs well. (I now feel that this was a mistake). This most recent time, after I had made it clear in my booking that it needed to be after noon because of my work schedule, I was essentially guilt-tripped into moving my time slot to very early in the morning, because they had managed their own schedule poorly. When I booked initially, it also took several emails and phone calls to get a confirmation email from them, which I had hoped would guarantee that they didn't try to change my time. Obviously that didn't work. I want to support these folks as a family-run business. But I will never book with them again after the stress and hassle it requires every single time. Update - And this is fun, even though my piano move was on December 11, they have only just now charged my card for the several hundred dollar charge, on December 21. When I paid, I had to read my credit card number over the phone to someone. So I guess my credit card number has been sitting, written down on a piece of paper in their office, for 10 days. And they only just now remembered to charge it, with no notice. Extremely unprofessional.

    Do not use Congressional Piano Movers, mixed up the date in which they were suppose to come, did…read morenot confirm that they were coming, and did not pick up the phone.

    Campbell's Music Service - musicalinstrumentsandteachers - Updated May 2026

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