Excellent repair of my damaged second valve slide. Chris and the gang do top notch work one can…read morealways count on. They even assisted in the sale of three horns once owned by a late friend of mine. Steve D

Chris resurrected my old double horn, taking out some nasty, difficult dents. He did it for me over…read morea weekend while I was traveling through the area. It now plays to its potential. Skilled and fast work!

I took my brand-new Taylor 12 string to Penn Ave Music to have…read moremy strings changed. When I picked it up, they told me they had performed some fret adjustments and other items. Well, it never sounded better. It now sounds amazing like it should.

Easy to find right on Penn Avenue. Ample parking in the rear of the building. Shop was clean and…read morewell organized. We were greeted immediately, given ample time to look around, and the owner offered follow up assistance. We were looking for more entry level guitars for two beginners. The owner was very knowledgeable, did not push more expensive inventory, and thoroughly answered all of our questions. Would definitely return if/when it is time to upgrade! Also, happy to support small local business!

I walked in today after my first drumming lesson and looked around a bit not sure what to buy and…read moreRyan stepped in and asked me if I needed help. I was looking for a start up drum set and he told me about the Pearl and ludwig sets on the shelf . Once I knew the price included everything to get started I was sold on the Ludwig set! He wasn't sure if sticks were included but they were inside the box so it is a great set for anyone looking to get started . There are no instructions in the box but youtube has an excellent video on set up , tuning and how to get started playing which was very helpful. Ryan also brought the set out to my car and helped me load it so I was very pleased with the service and I will be. back for sure. Thanks again!

Was heading to TJ Maxx and was excited to see this while driving by. Been thinking about picking up…read morea travel acoustic guitar for a while now and thought maybe today was the day. Walked in and was impressed by the multitude of instruments on display. As a prior band geek I was enjoying all the reeds and mouthpieces available while heading to the guitar display. There were some people looking at guitars and it seemed like one of them worked for the store, but I wasn't sure. I wandered around the guitars a bit, waiting for the guy I thought might be working there to break free and talk to me, but that didn't happen. Turned around and saw a woman behind the counter, she didn't look interested in moving to assist either. I had a little time so I walked around the store some more. Saw piano books, some were on sale, made a mental note to share this with a friend. Walked back to the guitars. Identified a few that looked interesting. Waited. No clue where the woman behind the counter went, and the guy I thought maybe worked there was setting something up for the other customer. Or maybe he didn't work there, I couldn't tell. After about a half hour of looking around I left. Not one person said "hello", "are you looking for something", "can I help you" or even "what do you want". It's not like I can't buy what I'm looking for on Amazon and have it delivered to my front door. What I want is to support local, but that's a little hard to do when you're ignored while inside the store. Told my friend about the music books and my experience here. Doubt either of us will choose to step in the door to waste our time.

I got fantastic service at West Chester Music Store…read more I brought my Ernie Ball bass in this had an electronic issue. I first took it to Guitar Center where they misdiagnosed the issue as a bad preamp. The guys at West Chester Music correctly diagnosed the issue as a disconnected battery terminal and had it fixed within 24 hours. This was huge as I was on a time crunch getting the bass back The price was fair, the service was done well, and the turnaround time was absolutely amazing. I will be getting any future work done here

I recently moved back to the area and needed a store for supplies and repairs. Took one of my…read morebasses in for evaluation and repair. Got a little delayed because of the snow storm, but they got it done. Didn't test it out at the store because I was short on time, but got home and hooked it up... sounded great. Before picking it up the technician (luthier) gave me a call and explained the issue he found. Was honest - he told me that there was a loose connection on the preamp board which is potted. He said he drilled out the connection but could not re-solder the wire. He said that the bass will need to have the board replaced at some point. Maybe years or maybe weeks.... but it is working. I know that intermittent issues in any electronics are hard to find, especially when potted under epoxy. The store is a little quirky and crowded with product, but they did a great job. Looked around a bit - they have a huge selection of guitar strings, amps and pedals... new and used. Al, I'm guessing, took the time to walk around with me, pointing out product, talking with me about the basses he had, the email group they managed. They gained a customer.

The staff here are great! I went in a few weeks ago as a raw beginner. Michael was a tremendous…read morehelp for choosing a guitar, he guided me and recommended the minimum of accessories to get started. I already knew I wanted lessons, and Mike and Matt helped me schedule a free trial. Today I got started with Jason, and he was very patient, positive, and thorough. I will be going back, highly recommended!

Love George's. Great staff, helpful, knowledgeable and friendly. Their stock of instruments is…read moresolid. Atmosphere is laid back- no pressure and accommodating. I take lessons there also and recommend them.

Rick is great, he fixed a broken tube amp for me and set up an electric guitar for an extremely…read morefair price. I drive 45 mins to get my equipment checked by Rick. I completely second the Kevin's comment below...

I have been playing guitar for over 30 years and can tell you that no one knows guitars better than…read morethis man. It would be an understatement to call him a genius. His attention to detail borders on obsessive/compulsive, yet he has the calm demeanor of a Zen master. I took my 1958 Martin to him. At the time, I thought it was beyond repair. His work on it was amazing. The guitar plays better now than when I got it from my uncle in 1977. If it were possible, I would give him 10 stars.

I'm so sorry that Stuart's closed. It was a truly amazing place with an outstanding owner, musician…read moreand instructor of so many varied instruments. Godspeed...!!!

Stuart's music is great!! Whatever music needs you have can be met here. The owner Don (and all the…read moreemployees there) is so incredibly nice, helpful, knowledgeable, he is your go to man! He went above and beyond to help me with some repairs I needed for my violin and was so nice and so patient with me and all of my questions. I would recommend anyone to go here. I'm a complete beginner musician and everyone at this shop is super helpful and patient and want to help you so you can create music! Definitely the place to go for all musicians, novice and expert! Thank you Don!!!!

I was referred to Ron at Arpeggio by a friend to repair my guitar. What I found was a hidden gem…read more Ron has decades of experience making/remaking and repairing guitars and other stringed instruments for professional and amateur guitarists. Ron exudes love for what he does, and the instrument reflected it. He took a trashed Taylor from the early 2000's and made it better than new by giving it a bone bridge, replacing worn down frets, correcting electronics. He also advised me how to better care for the instrument going forward. For me, Ron is a 10. Great to meet real experienced people doing what they love. Thanks, Ron!!!!

Took my Martin SC13-e into Ron yesterday for a setup and he did a fabulous job. Took the time to…read moregive me tips on restringing and overall care. A total professional and highly experienced guitar expert. I will certainly be using Ron again when my guitar needs his expert care.