They were able to repair both of my lamps for a very fair price. They were friendly and…read moreknowledgeable. The store has a tremendous stock of different kinds of lamps!

I recently visited Brandywine Lighting for a simple vanity fixture. As always, I received a warm…read moregreeting from the owner and staff. The questions they asked about the project helped me to select the fixture and lamp type for the application. If I had gone to a big box store, or other showroom, I would have left with the wrong fixture. While I was there they consulted with me on a future project for outdoor lighting. Once again, I would have made the wrong selection on my own and probably spent more money. Brandywine lighting is one of those "gems" in a crowded field of big stores with staff who know very little about lighting.

this hardware store is the place to go for anything out of the ordinary.they have items from the…read morehomes that were built years ago. always helpful and knowledgeable. visit local businesses

So helpful and convenient! They have everything you need in one stop. Support small businesses!read more

My countertop journey had been long and painfully exhausting... until I stumbled upon Keystone…read moreMarble and Granite in New Castle, DE -- and met Helen. I'll spare you the long, drawn‑out saga, but after the fiascos I endured at both Home Depot and Lowe's, I genuinely started to wonder if I was being Punk'd. By the time I reached Keystone, my trust was completely shot (as Helen can definitely confirm). But Helen in sales -- along with John and Mike on the installation team -- turned everything around. Thank you all for restoring not just my kitchen, but my faith in humanity.

The store selection is great. They did an excellent job templating and installing my quartz…read morecountertops and backsplash. Very responsive to questions and clear communication regarding the entire process.

I purchased washer and dryer from BigCentric this past summer. What had brought me into the store…read morewas the sale price of a front-load LG washer and dryer pair. When comparing prices, BigCentric's price was about $300 less for each unit than the exact same units at The Home Depot and Lowe's, which were also supposedly on sale at those stores. I had recently moved into a new condo, and the salesperson was familiar with my condo development. Given what the salesperson knew of the condo development and the space limitations that sometimes existed there, he thought that the LG units that were on sale were the best bet. There was no attempt to get me to upgrade to more expensive units. Additionally there was no attempt to get me to purchase an extended warranty on the units. In fact, there was no mention of an extended warranty at all! I was further impressed, however, when they followed up with me after the delivery of the units. My condo, indeed, has a very tight space to fit the units in, and the delivery people who installed the units were relatively new to the job. BigCentric phoned me to ask me how the installation went. They offered to send their experienced installers to come and take a look to make sure that everything was done correctly, which occurred within the next several days. The more experienced guys did find something that had not been taken care of during the initial installation, and they corrected it. The staff at the store is totally professional, and everyone seems to have a genuine concern that the customer is completely satisfied. When it comes to buying appliances in the future, I will not even think about shopping anywhere else.

I went there to look for new kitchen appliances, and the experience was disappointing from start to…read morefinish. The staff was rude, and I was told I needed an appointment. I had called ahead to ask whether the models I wanted to see were in stock and was told they were, but when I arrived, they weren't. Instead, I was told to go see them at National Appliance Warehouse and then come back because they would price match. That struck me as very unprofessional. It seemed like they were using other companies as their showroom because they didn't actually have what they advertised on display. I also noticed several older models being presented as if they were new. I could be mistaken, but that was the impression I got. One thing that really stood out to me was that it appeared one of the refrigerators on the showroom floor was being used to store an employee's lunch. Maybe that particular refrigerator wasn't actually for sale, but it wasn't marked as such, so it gave the impression that the display appliances were being used by employees. I could be wrong, but that was honestly how it looked to me. The delivery times were also much longer than expected. When it came time to place an order, I found out the appliance would actually be shipped from another company rather than directly from them. That made the entire process feel like they were brokering the sale instead of selling inventory they actually had. Several of the appliances also had small nicks, dents, and marks, yet they were not labeled as scratch-and-dent items. In the end, they didn't earn my business. Buyers should do their homework before purchasing and make sure the products they're expecting to see are actually available before making the trip.

BUYER BEWARE!!!!…read more Troy was recommended to me by a cabinet company, so I made the trip to Newark to check it out. The $1499 special has very little to choose from, but I managed to find two pieces (read remnants) that would work for me. Template and install time quoted were very quick (should have been a red flag). Then they broke one of the pieces, so I had to go back and pick another. When it came time to install, the guys were very rude, and couldn't install one of the pieces because it needed to be cut and pieced in order to get it in the space. Told me they would be back tomorrow. Well, tomorrow is here, and no installers. They never notified the scheduler that they needed to come back, so I'm pushed back another day. Also, they made a mess in my bathroom, and didn't clean up after themselves. Also, the counter has sand marks in it, so it will now have to be polished where it was glued. I highly recommend that you look elsewhere for your needs, because this place is terrible. Salesperson won't call me back, manager won't call me back. Also, they charge you the credit card fees. Bad business in my opinion, and I've been self employed for almost 40 years.

I purchased two pieces of granite from Troy's in 2012 for a shower stall. The location was clean…read morewith friendly and helpful employees. The prices I needed were cut for me in good time and made available for pickup. I am very happy with the finished product and will return to Troy's in the future. Recently I tried contacting Troy's thru their online link to inquire about new granite pieces for the bathroom. I haven't heard a word back from them yet and it's been a week.

Love this business, always helpful, always fast, prices aren't bad at all. If it keeps me from…read morehaving to go over the bridge I'm all in...

Upon entering you will see the usual. I was able to find what I was looking for so I thought the…read moreselection was up to par. The value was comparable to other hardware stores. The service is what made it for me. The cashier has been there for years and is a real sweetheart. It's nice to still see good, old fashioned customer service in an era where few people have the skills.

My husband and I walked in right at closing on a Friday evening--we thought they were open for…read moreanother hour. But they were still super friendly and helpful, and they allowed us to take a spin through the warehouse anyway. They have beautiful slabs to choose from. We will definitely go back!

Have to say that dealing with Leo was amazing!!! From the detailed knowledge and experience that…read morethey bring to the table, to the incredible customer service, I whole heartedly recommend them for any countertops that you may want. They helped us throughout the process and couldn't have had a better experience...our kitchen is now complete with the countertops of our dreams. If you are considering new countertops or a refresh, definitely talk to Leo and you will be quite pleased. An incredible product and even better customer experience!!! JH

Beth was so helpful in helping me decide what make and model to choose. The prices were reasonable…read moreand it includes delivery, installation and removal of the old appliance. The delivery guys were so nice and efficient. Delivery was quick and they were very respectful of my home and area of installation. I will call them every time I need repairs or replacement. I can't say enough good things about John's.

We've used John's for almost 30 years with great outcomes and no problems. They were recently sold…read moreand, unfortunately, the business is no longer a friendly, competent entity. They try to sell defective, used appliances with no intention of following through on their good will. I highly advise against using their services, as they no longer have the integrity they used to. The new owner seems to be concerned with nothing other than making money regardless of the consequences.