Good selection. Convenient location. Friendly staff. Offered to help me find something when I…read morewalked in. Took a return with no problem. If they had a seating area with magazines and coffee I would probably buy something every visit. I like looking at all the tools and objects that I don't know what they are for and will probably never use. I bought a spud wrench once. And during Covid I bought a face shield. I had intended to turn it into a Halloween mask. Ended up giving it to an emergency room nurse. I need a flashlight. Need to go back. There is a hardware store one minute from my house but they have a sign that says "We Say Merry Christmas." It's June and I'm a smart-mouth so ... Hope this helps.

You need to check out Eagle True Value in Eagleville. I screwed up a project and the staff got me…read morestraight with it. Also I've bought window pane glass and cutting services from a number of stores and shops in the area and they have to lowest price for that. A few hardware stores have closed in and around Downingtown/Coatesville/Exton. Here's the one to go to!

I visit this Lowes location for most of my project needs, home shopping needs, tools and garden…read more The customer service depends on the day and staff you meet with. I purchased and got all my blinds installed here and that department was great. The garden area is hit or miss. I recently started shopping at HD as customer service is much better. I often get here to check new collections. The store is stocked well, and instore pickup works like a charm. Prices are comparable and sometimes competitive to others.

Came in looking for marker flags. Hard time locating them. Made the grave error of asking for help…read more I get snapped at. Roughly. Employee having a bad day. Or a bad employee. Either way, walked away. I'll order the marker flags from the online giant from Seattle. Bye bye Lowe's.

Needed a large amount of keys copied, and Colton was very patient, efficient, and had great…read morecustomer service helping us get all of the keys copied in a timely manner, and communicated well with us about any keys that they couldn't copy for us.

All products in stock as on line And answer the phone and…read morevery courteous on the phone excellent place to do business!

I've been avoiding getting our screens rescreened for 3 years because I'm lazy. I took them in…read moreyesterday and they have took less than 12 hours to replace 5 of them- with pet proof screening no less. The couple working were so friendly. I asked so many stupid questions and they could not have been nicer. Just a wonderful place. I'll be going there consistently from now on.

My go-to store for hardware and plumbing supplies. Nice…read morepeople, will get what you need if it's not in stock. Can be in and out before I would even find the isle I need at HomeDepot. Recommend.

Are they open? It's 10:30 on a Tuesday and I'm to pick up a sharpened item. Calling the listed…read morephone number gives you an ad for hearing aids. Also closed yesterday.

This is my goto place for all those household DIY needs. I often leave with items from four…read morecorners of the store. Nice people and good inventory.

I have been shopping here for more years than I can count, certainly over 20 years. The staff is…read moreso wonderful and they are always there to greet you and assist you with whatever you are looking for. I am all about small business and love that this is a business that has been run by generations. They are wonderful!

Don't waste your time go somewhere helpful. Was previously able to purchase thru cash sale in the…read morepast. I don't need a license or insurance to buy a piece of plastic. Other suppliers in the area have better pricing 99.9% of the time and are willing to help.

From the owner: Johnstone Supply Downingtown is your trusted local HVAC/R distributor, with over 70,000 in-stock…read moreproducts available for same-day or next-day pickup. We carry leading brands and the latest HVACR technology to meet the needs of residential and light commercial contractors. Plus, our partnerships with top manufacturers give you access to more than a million special-order parts. From equipment to parts and supplies, we have what you need to get the job done right. Johnstone Supply: Making it Easier to Do Business.

The Downingtown location offers much better customer service and a overall pleasant experience than…read moreany Home Depot I have ever been to. From picking out flooring with a young woman who was professional and knowledgeable to the delivery process. On 3/22/14, I called HD to see about an estimated arrival time on the delivery of my flooring. The gentleman who answered was named Jeff. He politely told me that there really isn't a time-frame except that I would get it today. I completely understood, but he was very apologetic about that particular policy. We then hung up and five minutes later, I got a call from Jeff. He said, 'Sir, I have located the driver and you should be receiving a call from him momentarily. Thank you for your patience and understanding. I really appreciate it". No Jeff, I really appreciate you! The BEST customer service I have experienced at HD. Way to go Jeff!!!!!!!!!!!!

I needed 2 inch PVC pipe. I went online and verified that they had over 100 sections of pipe in…read morestock. I drove over and couldn't find the pipe. I searched online to find the bin that it was supposed to be in and some overflow of a different product was in there, but no pipe. No one in the plumbing department to be seen. I went to the customer service desk to report there was no pipe in the specified location and that there should be over 100 sections of pipe in that store. The customer service rep verified that and told me that he couldn't help me and that I need to go to another store. wow.

1. The inventory in this store is never correct. If they are down to five pieces, usually they are…read moreout of stock. 2. The store does not thread galvanized pipe anymore. Some idiot determined the industrial pipe threader they have is not made for galvanized pipe. I've it done there for 25 years. DOWNINGTOWN HAS THE SAME MACHINE AND THREADED MY ORDER OF GALVANIZED PIPE. I FIND THE DOWNINGTOWN INVENTORY BETTER AND SERVICE BETTER THAN THE MALVERN STORE.

The store was clean and well staffed. I first ordered online and it was processed quickly and easy…read moreto grab and go. The slow part was the cashier going through the screens! But it was exactly what I'd paid for. Next time just as easy to go in and get what I wanted. Self check out took seconds! The parking lot always feels oddly squished which isn't true but be slow and careful as you go around.

Dan provides extraordinary customer service. Not only he was helpful in sorting out for me what is…read morethe best Loft net to purchase, he even surprisingly respond to Facebook Messenger questions during OFF hours. Dan quickly responded me with his number to address my concerns. That is truly great customer service.

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