All products in stock as on line And answer the phone and…read morevery courteous on the phone excellent place to do business!

Bought The Snowplow shovel day before a recent storm. Horrible service and experience. Paid in…read moreadvance for a 36" shovel and the woman at the pick up counter tried to get me to take a 24". After catching that and finally getting what I had paid for, the 36", I should have realized something was off. Didn't think about it again until the night of the storm when I discovered as I was shoveling they hadn't assembled the shovel with correct hardware that actually comes with the shovel. Had only an half hour shoveling when the shovel blade fell off the handle. Next day I ordered one from Amazon, not only less expensive but with all the correct hex bolts, and locking nuts that are included with the purchase. I feel the wonderful people at this Ace Hardware really "screwed" me on the number of hardware pieces in the assembly - gave me wrong hardware (a few actual screws with nuts), not even close to what actually comes from the snowplow company. Left with a defective piece of very necessary equipment. A complete failure with I most needed to clear the driveway. As they say, buyer beware.

We go every Sunday. The food n the staff are 5 stars. Watch out for the pancakes they are Hugeread more

This is my goto place for all those household DIY needs. I often leave with items from four…read morecorners of the store. Nice people and good inventory.

Horrible, horrible company. Website looks good, flashy. Atrocious customer service and customer…read morerelations. Return process is worthless. Sent unused product back. Never out of bag, they sent pictures back with blemishes that were on piece when received. Completely made up. Better products, options and service on Amazon or any local or national custom closet company. Nickle and dime operation. Refund wouldn't have been but 80% of purchase price. Horrible. Just horrible.

I would be careful what you buy. Their return policy states no returns once an item has been…read moreinstalled. I purchased 2 pantry pullouts. In order to determine if they worked, it required installing them, which voids the warranty. I tried to call them. It is impossible to speak with anyone. Everything was done by email. After 1 week of no help, I was forced to reinstall the items and I had to take off the part causing the problem. Just remember, if you buy something that requires installation, you are stuck with the product. I will never buy from them again.

**Update- this place closed a while ago.** Absolutely the…read moregrossest bar I have ever been to. During the first few weeks, they were giving away FREE drinks. FREE. For an HOUR. I'd still NEVER go bad. The music was terrible. The patrons were trashy. The bartenders seemed nice enough, but make sure you don't order whatever the special shot is-- you get whipped and thrown in a chair by a waitress, apparently? Trash, trash, trash.

Good repair department. Decent selections of guitar gear. Looking forward to their move back to…read moredowntown Lancaster, because getting through Lititz to the Rock Lititz campus is often a hassle.

Paid to have a guitar repaired there. Was told it was fixed and the issue was not actually…read moreaddressed at all. The issue was that one of the pickups was quiet in the middle position. I was told when I went to pick it up that they couldn't find anything wrong other than a small piece of metal that they removed must have been cutting the sound out (did not test the guitar in the store just took their word). Come to find out, when I got it home, that the issue is the switch and that both pickups don't come on until the switch is midway between the middle and bridge position...you would think that when paying for a repair this is something they would figure out easily. Complete waste of money. I also asked them to take a look at a fret-buzz and they fully forgot so that was also somewhat annoying (I paid for a setup and repair). Guitar was exactly the same when I got it back down to the same exact fret-buzz. I was so dissatisfied that I refused to even drive back there to get a refund. Ultimately, untrustworthy. I believe whoever did the "repair" was deceitful to me. Now in all fairness, this was a few years back and the same people may not be working there anymore...I just thought of it again when I had to repair the exact same issues myself.

My experience was fantastic. I'm very happy and satisfied with the furniture which I bought on…read morefantastic / fabulous sale. I really don't understand. why some people have not said great things. I am very very picky and their sales help was incredible, service, delivered on time, perfect! I can't remember the last time said perfect. Lastly HUGE shout out out to the movers! They were the BEST. Seriously. The BEST. They were super friendly, helpful, kind, careful not to scratch anything, extraordinarily professional. I can't say enough... you couldn't ask for more.

We ordered a custom sofa from Sheffield with COM fabric. All dimensions of the sofa were clearly…read moredelineated on the order form, carefully reviewed by Sheffield, and signed off by Sheffield and us. The sofa was delivered with the correct fabric and looked good. However, we later realized that the chaise portion of the sofa was 3 inches narrower than specified on the order form. Instead of being 39" wide (interior) it is 36" wide. Sheffield has refused to do anything to make the order match what was specified, what they agreed to, and what we paid for. They claim that being 3" narrower is "within spec" and maybe a result of the fabric pulling it narrower. The fabric!?! Pulling a wooden frame in 3"?!? An absurb dodge to avoid their cost to rebuild the sofa as specified. Sheffield did not stand behind the contract that they signed to deliver quality furniture.

I called this morning to set up an appointment to have my computer fixed and the man on the phone…read morehung up on me. I called back and he admitted he hung up on me. I was pleasant, never thought he would hang up on me like that. PLEASE DONT USE THIS COMPANY!!

Really wonderful customer service and quick turnaround. Called me to talk through my options and…read morewas very thorough, and helpful!! Affordable prices and GREAT service. Would absolutely go back!!