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    Galantino Supply

    4.8 (6 reviews)
    Open 7:00 am - 4:00 pm

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    Beatty Lumber Company - Beatty Showroom

    Beatty Lumber Company

    (7 reviews)

    Despite its continued success, the company is facing some challenges. I miss Pat's personal touch…read morewhen I ordered supplies. The last delivery guy did not want to talk and did not ask me any questions about our business or how the wood was going to be used, you know, the little things that make consumers feel good when you order $800 worth of lumber twelve times a year. I got a follow-up call from the manager (for the first time), I'm sure it's to address her impatient millennial sales guy concerns, who, in the end, is not Pat.

    Is that Beatty Lumber I see in 2 episodes of "Delco Proper" on Comedy Central (the Tommy Pope…read moreseries exclusively on Comedy Central's website)? Or are they just trying to represent this place? "The lumber yard" is the main focus of the show, so if you are a fan, you will love Beatty Lumber! (more about this later...) As for my shopping experiences here... we relied on Beatty and Delco Supply (a competitor on the other side of Delco) for loads of finish materials (trim, beadboard, etc.) to do a lot of remodeling in our home. Beatty will beat Depot and the other box stores on a lot of pricing, but where they don't beat price, they come up with a better product. If you pay attention to quality you will appreciate that. Beatty is family-run (just like on the show "Delco Proper") and the whole family is in there working. I have dealt with one of the guys my age (son or cousin?), and I believe his dad. I have also dealt with the woman who helps on the showroom floor (the mom?) where they have a lot of kitchen remodeling items. They are always concerned about whether you are being helped or not, which is really nice (totally the opposite of the unhelpful front desk staff at Delco Supply). The front desk people treat women with respect (again, unlike Delco Supply). And they are careful to ask questions about your project to make sure you are getting the right thing you need. They know their inventory backward and forward, and they can really be helpful in offering tips and knowledge you didn't know you needed to know. I really liked that about this place. I take a star off because some of the guys in the sheds can be kind of rough. We got some sheets of beadboard last time and they weren't careful about the edges, which got nicked. I also had to watch what they were giving us because a couple sheets had imperfections on them that they either missed or didn't care about giving me. So you gotta watch that. Beatty Lumber offers the interior remodeling finishes (cabinets, countertops, etc.) that aren't offered at the lumber/hardware-only Delco Supply. All in all this is a solid business with the right attitude to show for all their years of operation. If this place is not inspiration for "Delco Proper" (the show all about all things Delco), it should be. When I think "Delco" and "lumber yard" I think of Beatty. An actual conversation I heard at the counter just before March 17th: Beatty Lumber Employee: "So whaddy ya doin for da holleyday?" Customer: "Prolly goin out fur sum beeurs..." Look, I know Philly has a hard time when people poke fun at the accent (if TV can even get it right), but if you watch "PhillyTawk" YouTube videos about it (by Sean Monahan), you will come to love and embrace it. (You will also laugh so hard you cry.) I try to look at Delco honestly, but appreciatively. And I think that is the spirit of Delco-native, Tommy Pope's, show. Beatty Lumber should be proud if they are the chosen inspiration for it!

    The Home Depot

    The Home Depot

    (66 reviews)

    $$

    Good evening. I am not sure if this is the correct place to offer my experience at the Upper Darby…read moreHome Depot. ... I'll get straight to it: I bought a "dog ear" fence panel, but I needed it cut to take home. I bought my own tools but the blade broke so I took the panel inside to the deck department. That is where I met a young man named (Kaylay). I really hope I spelled his name correctly. He had just finished with another customer and he turned and saw my fullishmess. He smiled and said that the power tool would not work, but he found a nice saw that worked. It took us a few minutes to cut through the wet wood, but I struck up a conversation and come to find out he goes to my alma-mater. We talked about customer service and he had such a positive attitude about life and working for Home Depot. After he took care of me, another customer was waiting for a cut. I tried to tip him, but he refused "with gratitude"... If there ever was any person I would recommend for employee of the month, it would be Kaylay..... If there is any tuition reimbursement or scholarships, please consider him. He used problem solving skills to figure out my issue. I know this is a long review, but he deserves it. In today's climate, it's rare to find a young man with a pleasant continence and willing to go above and beyond. Oh yeah, I'm a disabled combat veteran and the veteran discount was an amazing addition. Thank you again, please reach out if you have any questions. Kaylay is his name... African American Male, brown line rim glasses, small afro, and beard... Thank you again. My name is Rev Dr Tracy G Mallory.

    Terrible service overall. I reserved a cargo van rental 5 days in advance. I got to the location on…read moretime and asked a worker near the return section where the rental desk was and he said he wasn't sure and did nothing to help. Just stood there like a zombie. So I walked over to the self checkout machines, as I saw 2 workers standing there. I posed the same question to them and asked where the rental section of the store was located. The female employee said "It's by the rental section." No s%#t Sherlock. What kind of answer is that? I was asking where the rental section is located!! Why work if you don't wan't to do your job? Luckily the gentlemen next to her walked me over to the rental location. He explained it can be tricky to find and easy to miss if it is your first time renting. This is precisely why I was asking for help. FYI - There are no obvious signs that point to the location from within the store. Now... let's get to the service I experienced at the rental desk. TERRIBLE. Once I was at the front desk, I greeted the worker with a good morning and stated that I have a rental reservation for a cargo van. He looked at me like I came from outer space. He said nothing and basically moved in slow motion over to the register. He asked for me for my last name. Once he found my reservation, he swiveled the monitor towards me, showed me a QR code and said nothing. He just assumed I already knew the entire process. Strike 1. When I read what was on screen, it said to scan the QR code by using my phone's camera. Upon numerous attempts, I was not able to get it to work. I was basically told tough luck by this lazy worker. He said it was the only way a rental could be completed. But it wasn't just what he said, it is how he said it. What's with the freaking attitude? Do these people even want to work? I then said, there has to be a way to override a QR code. Perhaps a simple, alternative method. I was already in the system for the reservation and had all the required information. If the QR code were that important, Home Depot should have made this clear in the reservation email. The reservation email said to bring your license, proof of insurance and credit card. It didn't say anything about a QR code being the "only way" to rent a truck/cargo van. The worker literally did 0 to help and I demanded to speak with a manager. When the manager got there [I believe his name is Joe], he explained to me that they started using the QR code method 1 and a half years ago due to an agreement with CLEAR. So it is basically a new store method. Long story short, the manager said this was to protect the company from losing rentals. I explained to him that my phone wasn't scanning the QR code. He then showed me another method I could use by using the Chrome browser. Guess what... it worked. So the grumpy guy at the desk got to see that he was dead wrong (there was a workaround afterall). Of course he didn't apologize. He continued to move like a sloth and moved forward with my rental process. When it was time to take a picture of my license, CLEAR kept rejecting the photo. At no surprise, the worker next to the guy who was dealing with me said "You have to hit the white button to take a picture, man!" Again, it wasn't what these workers said but how they say it. And of course I know how to take a damn picture. The issue was CLEAR wasn't accepting the photo of my license because the picture was slightly out of focus due to poor lighting. So I had to find proper lighting to get it to work. Once I got past this step, the manager walked away and I thanked him before he departed. The worker at the front desk, however, continued to be rude and unprofessional. Not explaining anything along the way. He said "insurance" and not much else after that. He made a motion towards the screen and when I looked down, I saw a $973 figure. I asked him to explain this fee to me. Of course, he seemed bothered by my request. He reluctantly said it is what they charge per day if i dont bring the truck back. Pretty important don't you think? You would think he would explain such an important fee without my asking. What's the problem? Am I not allowed to ask questions? Wait.... there is more. I am aware that some heavy duty vehicles use unleaded fuel or diesel. So I asked a simple question as to which type of fuel the trucks and cargo vans use. I have been in situations where it could be either unleaded or diesel. Again, he didn't seem to want to answer my question. He mumbled the word "gasoline" as a response as he printed out my printed out my receipt. After that, he just put the keys on the desk. No thank. No have a good day. He didn't ask if I had any further questions. No patience. No assistance. Just a really bad experience all around. You would think with all the competition coming from Lowe's and Ace Hardware that Home Depot would prioritize customer service. I don't recommend this store. Look elsewhere for your needs. 0 stars.

    Galantino Supply - buildingsupplies - Updated May 2026

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