I have purchased several items for my home that include a front door, and a washer and dryer…read more(separately). When the washer malfunctioned, the team brought a replacement to my door the same day. They have an excellent team, both on the sales side and customer service side. Thanks, D!

From the owner: We have affordable new stratch and dent appliances for prices lower than competitors.read more

What a waste of time calling this place. The mechanic in my opinion had no idea what he was doing…read more Jimmy rigged my stove which I later found out was a dangerous thing to do. If you have a warranty on a item and the company once to send this mechanic REFUSE ask to speak to a supervisor and get your own mechanic. The work will be done right and safely.

Came to my house, after missing one appointment, then showing up 4 hours late for the 2nd…read moreappointment, diagnosed the problem, I paid for the services, and has never come back to fix problem. Said that they ordered the part. Now, not returning phone calls, so I just threw away that money.

I brought a $599.00 refrigerator from K&A . I went to hook up the water line and water poured at…read morethe back of the refrigerator . Call them up for service because it had only been 1 day I was told that they do not service my area and that it was an installation error on my part . That I should call the manufacturer . They sent someone out the following day. He found the water valve was missing and the back panel was bent and dented. How do you sell something as new and dented with a missing internal part ? I asked for someone to get back to me from K&A but nothing yet.

From the owner: K & A Appliance offers a wide variety of brand-new, scratch and dent appliances from brands you…read moreknow and trust including: Maytag, Amana, Whirlpool, KitchenAid, JennAir, and many more, at significant savings. We use our own staff to deliver & install the appliances and will remove the old unit for free.

My brother needed to get his stove top put in. Tariq came very quickly and diagnosed the problem,…read morehe told me he would come out to put the stove in last Friday. He did an amazing job, he was very professional and on time.

They reached out and offered assistance even though a few years ago I hired them and they lied…read moreabout whether they fixed my brand of device

First, I chatted with a person online to make an appointment convenient to my schedule. The day…read morebefore they narrowed the 4 hour arrival time to 1.5 hours. The technician called during the 1.5 hours saying he would be at our house in 10 minutes and he was. Prior to entering the house, he put on shoe booties. Daniel Hayward was professional, knowledgeable and showed me the issue with my five year old LG washer. He fixed the issue promptly and I threw in towels to make sure the very loud noise during the spin cycle no longer occurred. While he was here, I mentioned an issue with our 18 year old GE refrigerator. He explained that since he was already here, rather than charging me $99 service charge, it would only be $79. Once more he showed me the issue and promptly completed the repair. I was very pleased and would recommend him to others.

Do not - Repeat DO NOT use Mr Appliance. No customer service, lying just to end the phone call and…read moreabsolutely no business sense. It's been over a week and we made 5- 6 phone calls to find out when the parts will be delivered to our house and no one called us back with delivery info. One call service person lied to us and stated the parts were shipped to our house. I had to drive to their business address (108 Commons Ct, Chadds Ford, PA) and I spoke to Br who stated the parts were never ordered. Br immediately ordered the parts. Fr's boss, (856) 727-0098, promised us a 25% discount because of all of our problems. Mr Appliance is a bad joke run by clowns and they have no consideration for the customer. The only good news is the technicians were outstanding. Suggestion, fire management and let the technicians run the company.

Delivery was accurate and on time. We appreciated the input we received from our knowledgeable…read moresales rep, and are very happy so far with our Speed Queen washer and dryer.

delivery and installation are the unprofessional and rude !!!…read more paid to install air conditioners in windows.. barely speaking any english left unit after told him few times it was paid to bring and installment. they took off had to pay someone else for installation.. going to bbb next to complain. called off talked to megan from delivering department still waiting for credit to my cc .. so unprofessional !!

Amazing service. Andrew was literally the best start to finish and so reasonable. Will be using for…read moreall my future needs!

Andrew came out to our home twice to fix a washing machine. He ordered two different parts and put…read morein almost two hours trying to fix the machine. No luck. He was frustrated understandably and did not charge us anything. While that is very nice, we regret his spending the time and effort and hope that other people will use this review to find that this is a very honest company. They were on time, good to their word, and provided excellent service. The machine is old and needs to be replaced. Five stars.

The technician was polite and professional. However, after briefly inspecting my appliance (by…read morelistening to it), he quoted a repair cost equal to about three-quarters of a new unit. I chose to replace it instead and declined his repair. He then charged me $168 for the visit, which was ridiculous given that he was there for less than 20 mins and didn't really diagnose the machine. He just used his spidey senses! If you post a negative review on Google, a manager will call the next day and reimburse you $100, which I think is fair. I'm fine with paying a guy $68 to tell me what's wrong with my machine. It beats watching 20 YouTube videos.

This was a very frustrating experience. Scheduling process was easy, however when we asked about…read moregeneral pricing the scheduler advised us to wait until the tech came. When he came, my husband told him what he THOUGHT the problem was. He never took out the unit or inspect it and proceeded to just quote us $360 for a sensor and drain line. When my husband asked how he knew he said that's what the problem was. When my husband asked how much for just a water hose he said $300. He was here maybe 20 minutes just talking with him. If he never opened the unit and we could have just talked on the phone, why couldn't pricing have been discussed over the phone? We will not pay $300 for a water hose when a new dishwasher costs $450. When my husband called and shared that they didn't check it she said "they're experts" and then he asked to speak to a manager to which she responded "they're not available you have to email them." Not consumer friendly in today's market. We paid $160 for a 20 minute visit and an overcharged quote. Save your money and get a quote from a local business.

Called in the morning and they sent the delivery that same day. Fair price. More pebbles in soil…read morethan expected.

Ordered hardwood mulch from these guys in 2020 on the recommendation of a neighbor, and everything…read morewent smoothly. Flash forward to this year (2022): price quoted for mulch delivery was WAY higher (even though we were ordering less mulch). We expected the price to have gone up a bit--what with the price of EVERYTHING going up--but this seemed surprisingly high. We held off, called around for other prices, and discovered that EVERYONE'S prices were in the same territory. So we called back the next day to proceed with the order--only to be told (nastily) that the price had gone up ANOTHER $100. That just seemed gouge-y, so we ordered from Linvilla. Got more mulch at a lower price with no attitude.