I purchased a used violin from a friend. I called to see if I could have them take a look at it to…read morebe sure it was in good playing condition. I was told "yeah, sure! Bring it up and we can send it out if it needs repair." I drove an hour to Lancaster from my home. Took it into the store and was immediately told they don't work on that particular brand! Screw them! There's a guy in the city that looked at it for free. I will not be dealing with this place again. Such a disappointment.

Guitar Instructors more interested in buying guitars then teaching students!…read more When I went in to Mencheys of Hanover to purchase a guitar I was looking at I was told by Customer De-Specialists that the instructor was looking at it and playing it now with a student. I would have to wait to find out if he was interested in purchasing guitar. After waiting 35 minutes; not being asked help with anything else, what I assume was the manager told another customer de-specialist to go find out if he was purchasing said guitar. After the de-specialist went and asked the instructor he came back laughing and saying sorry bud. WTF. Mencheys you can go suck it! Does the instructor not have a guitar of his own? Doesn't he get a discount that would have been money wasted? Does he play every guitar through there to see if he is going to buy? Seems like a lot of new product going straight to used. That is why the guitar was on discount because of all the scratches on the pickgaurd! Yeah... Mencheys you can go suck it. Customer Service horrible, Stock discounted because instructors playing instruments during instruction, and I could think of a lifetime of negatives. If you live in the Hanover area take your kids to Coffey's Music in Westminster where they know how to treat guests and have great instructors. P.S. Spellcheck for Mencheys is Henchman! Its all coming together.

Friend in Taiwan needs a particular piece of music ASAP, a short perusal on Amazon showed that a…read morecopy might be at Loser's which would be the fastest way to get it. Instead of buying thru Amazon, I called Loser's directly. Lisa wasn't able to locate it right away, but called back after 5 minutes after putting hands on it! So happy she's sending it to me via UPS second day air. Brava Lisa and thank you!

These people are amazing! My daughter has an Alto Saxophone thanks to these amazing people. I had…read morethe opportunity to make payments until the instrument is paid off which is very soon! I called them to have her Saxophone serviced but because I move to a different school district they could not pick it up at her school but they were kind enough to send her one (via ups) for her to borrow and I sent her's in so that they can fix her's and she can still have one to use for band practice! That's great customer service! Thanks

Been taking lessons from Tommy for 7 years now and have learned so very much! He really gets to…read moreknow his students and tailors each session to meet his students needs. All ages, all levels of skill. You WILL NOT be dissatisfied!

After many problems with my Fender Blues Jr. and the totally useless efforts of the Fender…read more"official" repair service, Steve actually revived my Blues Jr. He found the problem and - per my request - also modified it to sound better than before. And all this fast, professional and on a budget. Excellent work and service. Check him out for Tube Amp repairs and also if you are looking for a boutique Amp on a budget. He is the manufacturer of "Ugly Amps" - which are actually NOT ugly. And they sound great on top of it.

From the owner: Guitar Amplifier repair and sales, Vintage amp restoration, custom pedals and more custom rigs amps…read moreand cabinets, combos, new amps that sound like the old ones, but are more reliable and affordable.

Campbell's has been in York since 1964. Bob is super helpful and knowledgeable. All price points…read morecovered. I've bought guitars, amps, pedals, strings and gear from Bob for years. He's done excellent repair work on my Strat and my Martin. If you go, be sure to check out the upstairs.

I like Campbell's Music Service. The shop is pretty small but the service is very big. I…read morepurchased a Fender Stratocaster from them in September and I do stop back in once a month or so to see what new stuff they have in. Due to the limited space, there is not a ton of selection but their primary areas of business tend to be lessons and service, two things I have not used yet. Their prices are fair and they are incredibly knowledgeable. Were the selection a bit bigger, this would be a 5 star versus a 4.

Funky Frets is the best. Integrity, knowledge, and customer service are top notch! Curt is also an…read moreamazing teacher and author of many ukulele books. As an added benefit, his website, www.learningukulele.com is comprehensive covering just about anything and everything ukulele related !

These guys are awesome. Great inventory, friendly staff, if I wasn't visiting from out of state I…read morewould've happily bought 10 instrument. the perfect local music store.

I got fantastic service at West Chester Music Store…read more I brought my Ernie Ball bass in this had an electronic issue. I first took it to Guitar Center where they misdiagnosed the issue as a bad preamp. The guys at West Chester Music correctly diagnosed the issue as a disconnected battery terminal and had it fixed within 24 hours. This was huge as I was on a time crunch getting the bass back The price was fair, the service was done well, and the turnaround time was absolutely amazing. I will be getting any future work done here

I recently moved back to the area and needed a store for supplies and repairs. Took one of my…read morebasses in for evaluation and repair. Got a little delayed because of the snow storm, but they got it done. Didn't test it out at the store because I was short on time, but got home and hooked it up... sounded great. Before picking it up the technician (luthier) gave me a call and explained the issue he found. Was honest - he told me that there was a loose connection on the preamp board which is potted. He said he drilled out the connection but could not re-solder the wire. He said that the bass will need to have the board replaced at some point. Maybe years or maybe weeks.... but it is working. I know that intermittent issues in any electronics are hard to find, especially when potted under epoxy. The store is a little quirky and crowded with product, but they did a great job. Looked around a bit - they have a huge selection of guitar strings, amps and pedals... new and used. Al, I'm guessing, took the time to walk around with me, pointing out product, talking with me about the basses he had, the email group they managed. They gained a customer.

I will 100% be recommending this guitar spot to everyone I know!…read more When I contacted George's Music, they were incredibly responsive to text messages. When I went in, I was immediately greeted and felt welcome. I recently pulled my guitar out of storage and was looking to just get the strings changed. They not only changed the strings, they also tested all of the electronics & they refreshed the fret board and cleaned up my guitar. Will be back soon for sure!

The team here is great. All of them are very knowledgeable and willing to help in any way possible…read more Tom is a rockstar. He helped to fix my guitar without any question and spent the time to make sure everything was perfect before sending me on my way. Highly recommend heading in here if you ever get the chance.

Great Music Store, if they don't have something you are looking for- ask Mr Don will look into…read moreordering it for you. My daughter is taking violin lessons and her teacher is great.

I've been in the store over the past 3 years. My son decided he wanted to play an instrument when…read morehe was in 5th grade, so we headed over to Forte' to see their selection. We had a lot of options to choose from and each instrument we looked at had a reasonably priced 'beginners' instrument available for purchase. They have payment plans and they will also purchase your instrument back from you if your child decides not want to continue playing. Their music selection is huge. Over the summer, my eldest son also had trumpet lessons scheduled weekly with an educated teacher. The lessons were helpful in my opinion. I have only nice things to say about this place. They really know their stuff!