This place make me smile! Everyone is very nice... very organized I can find everything I want with…read moreour askin for help!!!!

I was passing by Lansing and mainly came to this location since they have Chargepoint EV charging…read morestations (4 stations if I am not mistaken). My first impressions of the store were overall positive. Clean restroom, Starbucks inside store (though I don't normally use), EV charging stations, ample amount of parking spaces in general, and clean store.

I come to this place quite often. The only downside, is sometimes you'll come in, grab a whoel…read morebunch of stuff but see 30+ people in line. It's crazy!!! They need to hire more people IMO. Sometimes the lines get stupid long. Don't try coming here on weekends or holidays. The selection is ok, good prices. But yeah. The lines are no good

I work in retail, so I know it is annoying when customers stay after the store has closed. But the…read moreemployees working tonight were extremely rude. The loudspeaker announcement was said in an extremely sarcastic tone and they kept rolling their eyes at each other as the customers were in line waiting to check out. And talking about how annoyed they are that customers were in the store A couple of minutes after the store was closed. I never write yelp reviews but that really frustrated me to see them blatantly being rude in front of customers. Also this store location never has good selections.

We went to Fun Shop and lost more than $4 in 3 separate machines. It was impossible to get the…read moremachines to refund our money. The machines should indicate that you will lose money if you try them.Robert & Carol Nelson 517-242-4118

This Mall reminds me of that Angela Lansbury show. "Meridier She Wrote."…read more Maybe Giorgio Moroder is still with Okemos. Or maybe they're not together anymore. They'll always be together in electric dreams though. Call me. This mall is pretty cool and fancy and useful for everyone in the Lansing area, and with a traditional layout, with a large food court, and the sad part is it's kind of quiet. The outdoor stores across the street are 34 times as busy. This means that usually, for people who like checking out the hotties of either gender at malls, there are not that many hot people here, and I was left wondering to some degree how the Mall stores pay their bills.

I made an appointment to have new tires put on my car. I had to wait almost 3 1/2 hours for them…read more Since then, I have been trying to reach out to them because my tires are not balanced, and my steering wheel is shaking every time I go above 50 mph. I cannot get through their phone lines and keep getting transferred to different departments. I am very disappointed that they only have two people in the auto department that are supposed to handle the volume that comes in every day. No wonder they do not have time to answer the phone. Since I cannot make an appointment online to have them fix my tires, I am going to have to drive all the way there and wait until they have time. Like I mentioned, I had an appointment the 1st time and had to wait 3 1/2 hours. How long will I have to wait this time, if they even have time to look at car.

Walmart in Michigan no different than in Rhode Island! You can't go wrong at Walmart you can get a…read moremini fridge to pasta sauce in one stop. But really it was clean, organized and had a great selection of Dorm essentials.

Didn't get a chance to DO Main Street very well, but when I was there, it looked like the part of…read moretown that I'd hang out in if I lived in Lansing. Arts District type of feel. Disappointing there weren't more shops. Not sure if it is on the upswing or the decline, but there seems to be so much potential with this area. DO go to visit what IS there. Cool vibe.

I was recently in Okemos visiting my family and we decided to check out Old Town. I would've…read morepreferred to have gone on small-business Saturday but my family decided to go on a random Monday. We're weird like that. Anyway, the weather on my trip had been pretty mild EXCEPT the damn day we decided to visit Old Town. It was bitter cold and kind of raining but we tried to make the best of it. Old Town is comprised of mixture of local, small businesses and it is also the greater Lansing area's arts district. Indeed there are several art galleries and studios, as well as interior design stores. I walked into a couple of the stores looking for gifts to take home, but found that most of the shops sell tchotchkes. The interior design places had nice stuff, but most of the items were pretty expensive. Al in all, it's a nice little area to walk around in the afternoon. Some years ago I went to an awesome beer festival here; I assume they host a decent amount of festivals in the area. I think that there's still a lot of work to be done in the area, they definitely need more restaurants and a greater offering (and cheaper) at the stores.

I didn't really anticipate ending up at Dick's on Black Friday, but it was a pretty good…read moreexperience. It wasn't super busy, which was nice to not have to fight crowds. Nate was looking to try on some soccer shoes for sizing, and we were meeting my family for dinner at Mitchell's nearby, so we stopped in here for a bit. The store was bright, clean, and well-stocked. We were able to find an employee right away to help us pull sizes. The shoe selection was vast and had some sales going on. They had a huge wall of Stanleys which was so vibrant and colorful! I also noticed some really fun Lions gear. The parking lot is large, but it was quite busy, so you may have to park a little further out and walk a bit.

I purchased a golf travel bag at Dicks and after two airline trips, the bag was torn at the seems…read more I wanted to return the bag and contacted customer service on line. the customer care advocate (Melissa) was very helpful and gave me information to return the item to the store. She provided a print out of the receipt for me. She did not provide a detailed receipt but it showed the date, transaction number, item and amount of sale At the store I encountered the Manager, Eric who as very rude and condescending. He told me I could not return the item even though the customer service representative told me I could. Eric did not take time to look up any information and advised me, the return policy limited returns to 30 days. being confused after this exchange, I then contacted the online complaint department and spoke with a representative (Sabrina) who was also very helpful and researched my issues. after researching the issues she contacted her supervisor and advised me I could return the item to the store after looking up my receipt which included the extended warranty. Sabrina then call the store to speak with Eric about the return. She then advised me I would be able to return the item after speaking with Eric. the next day, I went to the store and spoke with Eric who again was rude and wanted to justify his earlier decision to reject the return as I did not tell him I had an extended warranty. If he had taken time to look up the sale he would have seen that I did purchase the extended warranty. Eric was not customer friendly and I advised him I would not engage in an argument with him. he begrudgingly processed the refund. I would advise that: 1. you not purchase the Maxfli 2024 Hybrid Travel Cover. 2. Retain all receipts 3. document your conversations with all team members I will not be shopping at the Lansing store where Eric is the manager.

Expected a new drop on 9/30, called 9/29 and was told they didn't have any in stock so they…read morewouldn't be dropping the new sets on 9/30, thought it was weird since online it says all locations, call at 8:30am just to check since I'm driving by and get told they're about to sell out

Went for a quick trip to pick up some of the pre-made buffalo chicken roll ups (which I highly…read morerecommend), and had to stop at the food court for a snack on the way out. I had to wait about for more hotdogs to cook because they ran out, but I didn't mind because I really wanted to try one. The hotdog was better than Costco's, but the pizza was not as good, despite there being a wider variety of flavors than at Costco. The ice maker wasn't working on one of the drink machines and multiple of the sodas needed to be changed. None of these things were a big deal. The staff was friendly and I could tell they were doing their best to provide good service.

Very rude employees. When you return anything they treat…read moreyou like a criminal. The question everything about the item when it still has tags attached and you have a receipt. It's like they're looking for the customer to be the problem and then they create it. All we want to do is enjoy our shopping experience stop being bullies against the customers. Will not ever shop at this Marshall's again.

Traveled out of my way to shop at the Marshall's store in Okemos MI. I was excited to find several…read moreitems that I wanted to try on only to find that the dressing rooms were closed for 30 days. Since this is mainly a clothing store you should be more accommodating to your customers. I won't be rushing back! Extremely frustrating!