I made an appointment to have new tires put on my car. I had to wait almost 3 1/2 hours for them. Since then, I have been trying to reach out to them because my tires are not balanced, and my steering wheel is shaking every time I go above 50 mph. I cannot get through their phone lines and keep getting transferred to different departments. I am very disappointed that they only have two people in the auto department that are supposed to handle the volume that comes in every day. No wonder they do not have time to answer the phone. Since I cannot make an appointment online to have them fix my tires, I am going to have to drive all the way there and wait until they have time. Like I mentioned, I had an appointment the 1st time and had to wait 3 1/2 hours. How long will I have to wait this time, if they even have time to look at car. read more

Walmart in Michigan no different than in Rhode Island! You can't go wrong at Walmart you can get a mini fridge to pasta sauce in one stop. But really it was clean, organized and had a great selection of Dorm essentials. read more

what the hell kind of walmart doesn't have produce? you have shit to fill balloons, but no apples? no potatos? no carrots? might as well be a dollar general at that point, and even they have produce sometimes. i've never been to a GROCERY store that doesn't sell any fresh groceries to cook with. i bought 90% of my meal and now have to drive to kroger to get a few vegetables. i should be able to do all my shopping in one place. they also only sell beer and wine, so if you have a get together, don't plan on getting your drinks here either. read more

DO NOT USE WALMART.COM. ITS A TOTAL SCAM!!! they use 3rd party sellers who send you inferior crap made in China. what I received looked nothing like what i ordered and then it tells you that you can return at any Walmart and that's a lie. you go to Walmart and they tell you that you have to fedex it. which is another scam considering I already paid shipping to get them. if I order from Walmart.com I expect to get it from walmart. I already knew they weren't the greatest but this is a new level of trashy. read more

Jennifer the shift lead/coach is weird.. was NOT eager to help her employee at all but then when he assists us for cough suppressant, just waves him off and starts whispering with a fellow coworker about him..? Then loudly said "that's a naughty" to the special needs employee who she had just told to "just assist the customer". read more

I had a wonderful time here. It was very easy to find everything. They had a limited selection of Halloween costumes, but it is a month early. Also, they didn't have an ankle brace I needed for my newly sprained ankle, but that's okay. While I didn't get everything I needed, I still emerged from the store with a variety of things. I got some very tasty snacks, and some sports wrap for my ankle! A very successful trip indeed. read more

Walmart - Tasty beef jerky - Department Stores Near Me - Lansing, Michigan

Perhaps the worst Wal-Mart I've ever been too. If you enjoy the sounds of people screaming at each other, you'll love it here. And that's not a reflection on the people who go to this store - it's a reflection of the fact they have the music turned up so loud it's like being in a night club. Only come here if it's geographically convenient. And Meijer is closed. read more

Sylvia, who works in the fabric department was so amazing to work with. She not only cut 7 different pieces of fabric pieces for me. She also was helpful by pushing my cart and helped me find 2 more items in the store. I am newly in a power chair with a form of muscular dystrophy. She will now be apart of my story when I am asked, " Where did you get your Oz Rainbow curtain at? Thank you, Sylvia. You made a different day a nicer one. read more

Walmart - Oz Rainbow curtains - Department Stores Near Me - Lansing, Michigan

At approximately 3:30 PM on December 20, 2022 I had reserved my item online but wasn't sure if I did it properly. Got worried that I didn't do it properly so I called the pickup area, after 30 minutes waiting for someone to answer I decided to stop in the store and check if my order was done properly and my item is reserved. I spoke with the young female employee at the pick up corner, and she wanted to know is I got an email confirming that I have my order ready for pick up. I clearly stated that I wasn't sure if my order was properly put in and showed her the screen that I had on my account. She refused to look at the screen and insisted that I needed to check my email to see if the order is ready for pick up. I then looked into my emails and asked if she would look around physically and see if the item physically is in the area. The item I had reserved was big Joe Joey bean bags, so it's a large item and it was very easy to be spotted in such a small area! She refused to look around, she was starring at me the whole time as if she was expecting an unnecessary input, and insisted that I needed to get the email first before she does anything, while she was holding two devices in her hands. I asked if it's not back in that department then I can just go in the store and try to pick up one before they are. She immediately firmly replied, " oh so you just wanna go in the store and pick up your item you don't want me to look for your account!?" I wasn't too shocked from her attitude, because seemed like she was waiting for such a reaction. I was a bit confused, she never showed interest I was questioning, but she acted upset when I wanted to go look around and find my item. I felt as if I was being put in a situation that will cause an issue for trying to shop at that store. So I gave her some time alone w her device, she then continued to ask for the email. I won't have an email IF THE ORDER IS NOT PUT IN PROPERLY, which is WHY I was at that store to begin with. I said I don't have an email. She said I'll have to wait for an email before stop in to pick it up. I find this employee lacking the concept of customer service, and the understanding of her duty as an employee. She refused to cooperate with the customer in need. She refused to understand the concept the use of technology in the store. I asked, can you look around and see if the item is anywhere in the area. I wasn't sure of where I should be looking into. She said no, I won't know until I receive your email. I asked if that's the only spot they have items reserved for pick up. She answered yes so I looked around and I couldn't find my item. she wasted my time and the company time while she could've just looked around and see if the item was in the area. After I looked around the area and I couldn't find the item I told her that's all that I needed to do? She rolled her eyes at me, so I turned around and walked in the store and grabbed my item. If an employee hate their job to this extent, they should not be working as a customer service representative. This is by far the worst customer service I have had from any retail stores. You don't pick fights with your customers you simply do your job that you're trained to do. I will never recommend this store to anyone neither shop in this area ever again. I might be one customer but I'm going to be very sure to know that I'm going to let everyone knows and posted everywhere. read more

Walmart tire service department is horrible called made an appointment for tire repair showed up to appointment the next day only for them to tell me they are closed and have been closed due to covid. Why was this not told to me when I called? Why allow me to make an appointment? Very rude associates even resulted in them calling me names will never do any business with Walmart again read more

Did not receive my items, Walmart can go to hell! One issue after another. I'm done with you people!

Ignorant customer service wont make change for me. I think the person is having a bad day or doesnt lije workkng

I'm satisfied but they didnt have an ankle brace like I needed and they didnt have deep pocketed sheets for queens like I needed. But on the bright side i got some good food and some ace bandages like I needed and I'm feeling good now. They have good prices here and I 10/10 do reccomend if you want things for less. read more

Despite what other people say about this location, it's not that bad . If you consider this location for your need for snacks and etc.

These people for the most part do not want to go out of their way in the auto motive section I stopped in on Saturday to get tires of course they didn't have the tires I asked if they could call West saginaw to see if they had them. She said do you have a cell phone you can call or you can go over to Sams. What!!!!!! If I wanted to go to Sams I would have went there. Sorry in my book that is pure lazy And they had no customers I could understand a little more if they had one or two customers. I was the only one Walmart you need to hire more people that want to help the customer. Not shoooo them of to another business Shameful read more

I've never had a good experience with returning items to any corporate store. The workers are typically annoyed and tend to take a long time. Andrea was extremely helpful and effecient with our return transaction. She was super friendly and got through it in less than 5 minutes. I was very impressed with her customer service skills. She makes me want to come back to this Walmart for all my shopping needs. read more

Very racist workers at the auto service department. I went there to change oil with my daughters. And when they saw my and my three daughters, four workers started to say very nasty words to me. No more going there. Very bad team!! read more

So rude I have been hung up on so many times from these people! And Walmart.com when you try to call them there service is even crappier the dude was talking so fast I couldn't even understand him I ask for him to slow down then he stopped talking and didn't respond again I wish I could give them 0 stars read more

Awful placement of groceries, not enough staff, bad organization ... This store is def not a recommendation !!!

Went here to buy a barbecue and the one I wanted was the last in stock. I went to purchase it and realized I had left my wallet at home. I quickly asked the cashier if they could hold it for 15 minutes or so (so that I could go get my wallet) and she replied "We don't do holds. Sorry." with a rude scowl on her face. Have never had this sort of issue happen elsewhere. Will not shop here again. Employees value their customers very little and won't go out of their way to help you. read more

I ordered RC boat for my grandson for Christmas, being a seasonal item and the fact that the boat was 3 feet long ,not a bath tub toy we knew we would have to wait until the ice on the lake was gone . Friday 3-24-2017 took the boat for it's first run ,only to find out the right motor is defective, the receiver in the boat isthe wrong one and there is no antenna. I contacted Walmart they shoved me off to a supplier [ eForCity ]. They told me even though the boat was defective it was longer than 30 days ,so sorry about your luck. Walmart would also not offer a refund or replacement. So my advise is stay away from walmart and their third party suppliers such as eForCity. Hope this saves some else the grief and very disappointed kid. read more

I had a pleasant visit to this Walmart. Clean, organized and staffed with pleasant and helpful employees. Hey this is Walmart, it is not some upscale snobby, over priced retailer. I did not need an oil change, so I can not speak to the efficiency of that department. I needed two prescriptions filled... I am visiting from NH where my prescriptions were established... the pharmacy assured me that it would be ready when I came in ... they were. I have no problem with this Walmart... for me it was good visit. read more

The service in the auto department was horrible. 2.5 hours to get an oil change. Schedule your departments better people! Also, extremely rude, but I guess that sums up Walmart. read more

Store has a terrible layout which doesn't make any sense. The whole grocery department was just a few aisles and had minimal selection. There was practically no produce section either, just some pre-packaged bananas and apples, and that was it. This is not a Supercenter...this is like bare minimum they have to put in the store to call it Walmart. Will not shot here again. Very frustrating... read more

The staff here ranks higher than most Wal-mart employees in my book but this store needs some serious upkeep. The recycling center is right at the store entrance and constantly stinks to high heaven!! There is hardly a grocery section at all and everything else in the store just feels scattered. There are way nicer stores with comparable prices very close by! read more