I was shocked to see the negative reviews, but only can speak for my experience. My vehicle was in…read morean accident and towed. I left it up to my insurance company to find a place. I was unfamiliar with the area where my accident had occurred. I feel my vehicle was repaired in a timely manner. And could not believe how great it looked! Anytime I called the receptionist was nice and provided me with the proper information. Not sure if it was the same person but she was just as nice when I came to pick up my truck I can't thank them enough for the timely manner in which they repaired my vehicle.

I had a great experience they fixed my car in one week they told me it was gonna take two weeks bt…read morethey got it fixed a few days bfor the due date sofie and Joel were really nice great experience highly recommended

I am a car enthusiast with an overattachment towards my car. I take care of it, and it takes care…read moreof me. So one could imagine the terror and worry I felt when one freezing cold Chicago morning my car exhibited horrifying drivetrain noises after in incident. The car was undriveable, and I simply did not have the time and energy for this. Falcon Towing; a closely trusted tow company, flat-bedded my car to Gateway Auto. At Gateway Auto, they were able to look into my car right away and identify the exact issue same day. I couldn't believe the service and professionalism. They sent me crisp detailed pictures of what happened, and what my options were. They explained everything and, as sort of a car-guy, they were able to get very detailed. They expressed genuine care towards me and my vehicle. When I came in, they greeted me and showed me my vehicle and what was happening. The facility is spacious, well equipped, and relatively clean (for a garage during a winter storm). They took such good care of me, I am almost glad this happened so that I found a go-to place for all my automotive servicing needs. I can't recommend them enough.

Even the response from the owner of the business is a red flag…read more Avoid these scammers at all costs. The part we brought in was not covered ..of course.. so they didn't even bother to do the job. (The O2 sensor replacement turns out to be super simple by the way-- just watch a few videos and do it yourself.) When Shadi says "it's a business" he means "I will rob you if I can." This is the worst of humanity and it's on display every day at every one of Shadi's shady enterprises. 0/10 This is why we should have a scale from -5 through 5 -5 is the only correct rating here. Beware.

This was the best experience I've had with an auto body shop ever. I was rear-ended and my rear…read morebumper was crushed. They are a direct partner with State Farm insurance, and the process was smooth and professional. I brought in my estimate, and the staff said they would negotiate directly with State Farm to ensure that my entire rear bumper would be replaced. I was so surprised when I came to pick up my car, and they had washed and polished the entire car, removing other minor scratches in the process! My car looked brand new, thanks to Stelton Motors. I will be coming back here for future auto body repair. There is also a Hertz rental car stop right next to Stelton Motors, which made it very convenient for me to rent a car while my car was in the shop. Thank you Stelton Motors for your wonderful service.

brought two cars in there for service and was treated with outstanding service in customer…read morerelations. Jon Kirsch is a great guy knows his stuff they treat you like you want to be treated high quality work!

Fast, affordable and quality work, J was very honest, knew his stuff and communicative. Right next…read moreto a metra stop and the cute "depot area" of Berwyn too.

An honest mechanic is hard to find, but they went above and beyond, providing excellent care to the…read morecar and saving us from another mechanic who said we would need almost $4000 worth of work. The truth was, we only needed $1000 worth of work to pass the emissions test. They even took it to the testing center to ensure the car would pass. My husband says the car is driving beautifully, the check engine light is off, and we don't have to worry about another test for 2 years. I have already referred three other people to this shop. My only hope is that they don't get too busy to take care of our cars moving forward. :)

Almost didn't want to leave a review because it would mean more people would start coming and cause…read moreme to have to wait longer for future service. This place is amazing. Repairs on 2 of my vehicles were in and out and the prices are reasonable. I would definitely come here for all my frame and brake work. Keep up the good work guys!

Great service and very honest! They explained everything clearly and didn't try to upsell me. My…read morecar was fixed quickly and runs perfectly now. Highly recommend!

Professionalism, Punctuality, Quality,  they have it!!!…read more This place is great, EXCELLENT SERVICE... They are very professional. They did a amazing job on my car had it finished before the estimated time. And when I say professional, they went beyond. Even when I called with a attitude they stayed calm and was still very friendly. If I can give them more than 5 stars I would.

They're all liars, communication is limited, and deadlines are set to please your ear. To begin…read morewith, they held my truck for more than 30 days for minor repairs. Changed parts without first contacting the insurance company. Since the insurance company refused to pay. Body Works on Grand, Inc. then wanted to charge me for repairs made without authorization from my insurance company or myself owner of the vehicle. After I informed the manager/owner that I had contacted my lawyer, he started yelling at me over the phone and threatened me with his lawyer, but then after all that he wanted to give me parts for free after I requested that new parts be removed because they were installed without my permission. He then spread lies about me owing him $1800 for the free parts he willingly wanted to give me. The entire conversation was recorded for evidence because I already suspected this company is shady and does not do business to satisfy its customers. I do not recommend using this company, particularly if you require minor repairs and want a quick turnaround that does not exceed your rental period.

a long review but: Stick with me on this one, ok guys?…read more First off- these men are great to talk with. I just went back to Perfection for my thirdddd time to have them do work on my Kia. They were able to work within my schedule and my timing which was nice (thank you!!!) - But i left this time around not feeling not sure that I'll continue to use them. They had done previous work on my car which did NOT hold up, due to the error of whoever painted my car last time (the other gentleman Bob stated to me that there was a missing step in the order of the paints/sealants they put on last time bc it should not have chipped and eroded away so badly in only ~1.5 (max 2) years time. Even if there was an "inciting" event like "a rock" that "peeled it away". Ok. ...So anyway, after this past winter season I inquired if they could fix their work for me, for free. They agreed. I had other work to get done on my car, so i thought hey, I'll make it worth their while and pay them to do extra work while they fix what they said they would for free. Right? Hopefully yall are following my logic here. He provided me two estimates. One for the work I'd pay to do ($1944). Then- The "free" work estimate, I asked for him to work up a quote on that just so I could get an idea / gauge of their prices-- if I wanted to keep coming back to them. This quote was, in his words as well, $1100. So- By his logic, for him to fix the part of my car where their poor job was before- which was, at most, 7 inches of peeling paint, he said that would have been $1100. thu: to fix my ENTIRE whole front bumper & undercarriage was $1900, (so in theory as two separate jobs, the bigger one is "only" $800 more?? with literal new parts?) so his estimates did NOT make sense to me. Oh and, the final I paid today was +$4.00 from what he originally quoted me. I don't mean to split hairs so I didn't gripe. And- they didn't even use the protective floor mats this time nor did they vacuum my driver seat floor (I could see their dirty footprints). Sure there's probably things I'm not understanding as to how they do their business but... I just paid $4 more from their estimate and most likely just covered their CC merchant processing fees while receiving my interior back dirtier than it was before. ... His exact words to be going into this were "It will all most likely be less than the estimate, I will let you know once we get the car in and parts off!" Not once did he touch base w me before moving forward w the work. I had to call him ...I digress. Just make sure you are vigilant & stay on top of them and communicate every step of the way. Unless you have a couple extra hundred(s) to play around with. I didn't want to be a pest to them and call every day for the week they had my car- John always sounded hurried on the phone as I do understand they're busy. But I'm not sure how I feel after this experience. I will most likely do the rest of my car repairs in my hometown at a non-Cook County price gouge. TLDR: Good guys, good work- if you have the $ & to maybe have to come back and have their work repaired, or ya know. Everything else I said.

Was backing out of my brothers garage and hit the hatchback and broke the rear window of our Honda…read morecrv. They fixed and painted the damage and you can't see anything now. Nice people to work with. Insurance covered everything. Recommending to our nephew who just had an accident.

I've been taking my vehicle - a turbo-charged Japanese performance car with a couple of…read moremodifications to Mike for several years now. He has always been exceptionally good value, super efficient, knowledgeable and trustworthy - and if you've been dealing with car mechanic shops for as long as I have, you'll understand how rare a find someone like Mike is. I have no hesitation in recommending Mike. He is one of those mechanics who does the right thing for his customers, and performs good quality work and outstanding service.

Forest Park Auto has serviced my car a few times. I was very impressed by the service, speed and…read morequality of work. More importantly, Forest Park Auto has been honest and very trustworthy. They are very transparent and the prices are very reasonable.