They are the most reliable and trustworthy service there is for your car. They are professional,…read morereliable and FAST. I have been coming here for over a decade and my dad was coming here long before that. Highly recommend if you're looking for an honest, skilled shop in the area. Billy is the man!

They are so friendly and always give good service. I have been going to them for years. They don't…read moreover charge and fix only what is wrong with your car.

Almost didn't want to leave a review because it would mean more people would start coming and cause…read moreme to have to wait longer for future service. This place is amazing. Repairs on 2 of my vehicles were in and out and the prices are reasonable. I would definitely come here for all my frame and brake work. Keep up the good work guys!

Great service and very honest! They explained everything clearly and didn't try to upsell me. My…read morecar was fixed quickly and runs perfectly now. Highly recommend!

Great service ! ai needed a long overdue hose replacement. They were honest and fair priced . I…read morehighly recommend them. David C

Seriously great! Been here for several things and my car is usually ready in a few hours. Easier to…read moreget on their schedule than nearby places and more affordable too. They could've ripped me off on one occasion and I'd never know but they didn't. I respect that. Quality work for good prices.

Needed my brakes fixed and spark plugs done. Although I wasn't able to pay for all at once I…read moredefinitely will be back to complete the job!!! Bruno was knowledgeable, professional and had a heart. The establishment wasn't trying to rob me like the dealership. I talked to a customer of over 20 years who was having service done . He also was reassuring as were the reviews. I found a new home for my Mercedes. Thank you European Cars for coming into me and my Benz lives!!! B. Ruiz

My car was towed to this mechanic because it wasn't starting. I specifically told him about a hole…read morein a coolant pipe that needed to be fixed, but that issue was completely ignored. Instead, he charged me for a timing cover--something I never asked for and that didn't address the actual problem. After keeping my car for weeks, he didn't do anything to get the engine running. When we finally got the car back, we realized it had been completely dismantled. As you can see in the photos, nothing is connected, spark plugs were left in a plastic bag, and he even left one of his SHOP RAGS INSIDE THE ENGINE. This is NOT how the car was brought to him. Unfortunately, I wasn't able to inspect it right away because his shop hours were during my work hours, and all of our communication was over the phone with my girlfriend. We paid over the phone by giving him my card number for manual entry, trusting that he was being honest. Looking back, there were red flags--weeks with no updates, delays before he even looked at the car, and Bruno's attitude on the phone. Because of all this, we decided to tow the car elsewhere for repairs, and that's when we saw the condition it was in. My car was returned in WORSE condition than when it arrived. We ended up getting the engine replaced with a different mechanic and had a MUCH better experience.

Brought my wife's vehicle in to Rick for a second opinion. He informed me that the work the dealer…read morehad said i needed was in fact not needed. I will definitely be back to European Auto Works for any future servicing for any of my vehicles. I will gladly recommend this shop to anyone i know. It's refreshing to find this local business with such integrity.

Straightforward, organized, and, honest shop. Front manager walked me through their service…read morerecommendation and parts options w/ out upselling. My repair was done within the time-scope promised. German SUV serviced here and will be back.

Brought my 4Runner in today for a second opinion on the brakes. This first to Brach's saved me…read more$$$$$ after an unscrupulous dealerships recommend unnecessary work. Service was fast, professional with clear communication. I'll be bringing my vehicle to Brach's going forward.

They were good for years. Quick service, did a good job but a few years ago I had to get my wheel…read morereplaced, everything seemed fine until about a year later when I got a flat and I discovered Brachs had used one lug nut of a different size, the tools that came with my spare were useless to remove it. I was completely stranded until a stranger happened to come along and had smaller size lug nuts on his tire and his spare tire iron by total coincidence could remove the incorrect nut. This could have gone so much worse in so many ways.

I love this independent shop! The owner, Brian M, guided me through a PPI (pre-purchase…read moreinspection) of a 2016 high-performance vehicle I wanted to buy. He specializes in European exotics (Porsche, Ferrari, Mercedes, etc) and knows his cars. He examined the car in detail, put it on the lift, ran the engine's ECU history and diagnostics, test drove it twice, and when he found a few items needing repair - he arranged to perform the repairs (at the dealer's expense) while the car was still at his location. He was super-honest in his evaluation and gave me a straight opinion. His honesty was refreshing and his work ethic is uncompromised. He keeps an immaculate shop and runs on time I will be bringing all my cars to Willow for service from now on. Thank you Brian & Willow mechanics.

Willow Automotive Services is the BEST. I spoke to Brian about getting my front and rear brake pads…read morereplaced here and he quoted me at a very reasonable price. I had called around for a few quotes and this place was one of the cheapest. I had told Brian that I needed to drop the car off EARLY (6:30am) and he said it was no problem! On the day of my scheduled service, I arrived a little before 6:30am and someone was already at the shop waiting for me! Great communication, very responsive, and great customer service! I'm so happy this place is in the South Loop. It's my new neighborhood car shop!! They're closed on the weekends but their door says open Mon-Fri 9am to 5pm. Fortunately for me Brian and his crew were able to work around my schedule. =) They're located close to many bus routes so its easy to get here to and from work while your car is in the shop.

I have been going to this shop for over 20 years. I have sent my family and friends as well. They…read moreare reasonable in pricing and do amazing work. I have never had an issue which is why I continue to come back. They are very professional and friendly. Work is done fast, reliable and trustworthy. Thank you all and keep up the great work. Front to back body work has always been great.

They only do body work (ie no engine or transmission work). I was very satisfied with their work;…read moregot my car looking brand new! Fair prices as well.