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    GTRS

    5.0 (11 reviews)
    Open • 6:00 am - 11:00 pm

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    Services - GTRS

    Grout cleaning

    Grout recoloring

    GTRS Photos

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    1 month ago

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    8 months ago

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    4 years ago

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    4 years ago

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    5 years ago

    Outstanding service!!!! Worker showed up on time and my floors look brand spanking new...thank you GTRS!

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    5 years ago

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    9 years ago

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    8 years ago

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    Review Highlights - GTRS

    “Daniel explained very clearly what he could do to resolve the problem, and just as importantly, what he could not do.”

    Mentioned in 8 reviews

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    Metro Concrete and Natural Stone Care - Polished natural stone floors

    Metro Concrete and Natural Stone Care

    (27 reviews)

    Gabriel dropped the ball. During his quote he said that he could do my job a few weeks out and said…read morehe'd be able to match my grout without any issue (since he was repairing the sandstone top of my bbq island) . I agreed to wait since I liked the reviews I read on Yelp. The morning of the job I get a call from him saying that there is an issue with the grout company getting my grout. He said he'd get it straightened out and could come two days later to complete the job. I agreed. Then the morning of the second appointment I get a similar call and he said that he is not sure exactly how long it will take to get the grout but that he should be able to get it eventually. Then a week later, when I hadn't heard any updates, I told him I'm going to move forward with another company if I do not get word he told me that he ultimately couldn't get the right color grout. His communication throughout the process was inconsistent. I do not get upset when issues arise since I know that things happen. It's more about how it is handled and Gabriel was disrespectful of my time and a poor communicator throughout. I recommend that you avoid this company.

    Reached out to this company and initially they seemed very helpful and responsive. We scheduled a…read moretime for them to repair my epoxy, but they never showed up. We rescheduled for the following week, and unfortunately they missed that appointment as well without any communication. If they weren't interested in the job, I would have appreciated knowing that upfront instead of rearranging my schedule twice to accommodate them.

    Steam Master Cleaning

    Steam Master Cleaning

    (23 reviews)

    Steam Master Cleaning was available with less than 24 hours of notice. Sonny was our technician and…read morehe did an amazing job with educating us on the services and did a spotless job cleaning our sofa set. Highly recommend this company + would definitely book again in the future.

    Steam Master Cleaning cover charged me on extracting water from 3 back door entrances. It came out…read moreto 92 square feet. I had previously used them on another job with similar work being done and was charged at a rate of $2.00 per square foot. On this job they charged me $9.00 per square foot. I spoke with the General Manager Bobby Sanchez and he tells me the difference was the sanitary flush on the carpet. I look up the going rates in Arizona for sanitary flush and I find out the going rate is $25.00 per room. The going rate in Arizona for water extraction is $2.00 per sq.ft. X 92 sq.ft.= $184.00, sanitary flush $25.00 per room X 3 = $75.00, plus $300.00 for fan rental. The invoice should amount to $559.00 plus tax. I was charged $1,182.00. So, I guess Steam Master Cleaning is charging me $623.00 for sanitary flush. Mr. Sanchez said I signed the job sheet in agreement. This is true, however, the technician told me I was being charged at the same rate as my previous job, but when I checked the old invoice there was a big difference in pricing per square foot. If this is the case, I feel I am being over charged for the sanitary flush being that the going rate is $25.00 per room. Steam Master Cleaning states 100% satisfaction guaranteed on their website, I am definitely not satisfied and I feel I have been over charged and taken advantage of. Bottom line, I will not be using their service again. I request their invoice be revised to reflect the Arizona average pricing for this type of work.

    GTRS - groutservices - Updated October 2026

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