1. GTown Lumber & Supply

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Austin, TX

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GTown Lumber & Supply

3.7 (9 reviews)
Open • 7:00 am - 5:30 pm

Services - GTown Lumber & Supply

Deck construction

Deck repair

Deck replacement

GTown Lumber & Supply Photos

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4 years ago

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6 years ago

They had some obsolete siding for my old house and even stayed open a few mins late to help my out. Will definitely use again

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LL Flooring - Austin

LL Flooring - Austin

(70 reviews)

$$

So, this is a double edged sword. I've done 3 different rooms with LL products. Two of the rooms…read moreI did myself. Unfortunately for the first room, I hired a contractor. It's easy enough to compare because all three of the rooms listed went into the same house, the same slab and used the same product. Also, the same type of flooring came out of each room. First the contractor installed room. This was crap. I wish I had known then what I know now. Floor prep is EVERYTHING. The concrete HAS to be flat or the floor is going to creek and snap...it really doesn't matter what method you use to secure it. One of their certified installers had NO idea what they were doing. They were shaving down corners of 1/4 in plywood to get the slab flat. Really? Never heard of self leveler? There are gaps in the floor, gaps against the wall and chips in the wood. The floor feels spongy and sounds awful. This was a nail down floor. Now, the self installed rooms. One was glue down and one I nailed down. Both had a 1" plywood subfloor. I took my time, did my research and then did the appropriate prep work. The slabs are flat...I guarantee that. The glue down floor was a horrible mess and a horrible pain in the butt. That said, it is the most solid floor in the world. It would literally take a bulldozer to get that floor up. It feels solid, doesn't creek and looks professional. The nail down floor feels almost as good as the glue down. I have only been able to find 1 intermittent creek in a 400sq foot room. I can live with that. The lesson here is to do your research and take your time doing the install. No one is going to care more about how your floor comes out than you. If you aren't the do it yourself kind of person, do your research and hire a good floor contractor. Use Thumbtack or Angie's list and read the reviews. LL and their certified installers do not have your best interest at heart in my opinion and that's to be expected...they are in business to make as large a profit as possible. Remember that. One final note. The staff at LL is very nice but they are the most unorganized business ever. They have no idea what they have in stock or what has been discontinued. To this day, they still say they owe me 1/2 a box of floor but can't figure out how to process the refund or give me the flooring which I don't need. I get weekly bonus emails reminding me of this fact. Again, do your research and know what you want, how it should be installed and how much you need BEFORE you go in. I think their products are sound, but their customer service is unintentionally lacking. I will buy from them again, but I know what I'm getting into.

We bought a box of flooring to lock in the sale rate that the sales associate Sam informed us of,…read morewhile we getting final numbers from our installer. The associate Sam was nice in store but when it came to getting the refund for the price difference he would give non stop excuses of he's on vacation and the only one who can do it, he's on lunch, he's not here etc. NEVER got an email reply or a phone call. Just constant ghosting. I emailed multiple times to get this resolved with no response. I had to call multiple times and each time "Oh I thought that was taken care of", we will let the manager know. They clearly either don't care about their customers, falsely advertised or are just so disorganize that they can't seem to follow up with anything. Either way not a company you want to work with especially if you run into any warranty issues. I can't even imagine how bad that would be. They also were aware of our install date weeks out and was given no information on how to move forward to make sure they got here on time despite emails asking for next steps. No knowing the product was not in store they waited until I called, per usual, to tell us we need to have it ordered within a few hours in order for a CHANCE for it to get on a truck in time for delivery. They also did not have the T-molds we ordered and paid for with pickup from our installers and have not refunded or contacted us proactively about that either. Horrible company.

GTown Lumber & Supply - buildingsupplies - Updated October 2026

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