Give a 5 but will say that for $20 plus the bonus amount we got for eating at Chicken Guy first my…read more4 yr old got about 390 tickets. Bathroom are upstairs. Very clean and with family room. Very nice. The arcade was good and lot to do. Would go back.

Poorly maintained pinball machines. Balls on Venom and Guardians get stuck or do not launch…read moreproperly.

The best arcade in pigeon forge HANDS DOWN! The people are…read moreexcellent! The games are new! But they also have PAC MAN! And the kindness showed by Jim & Pablo to our three year old son did not go unnoticed!!! Best experience of our trip so far!

I don't know why they have the name BIG Top arcade. Looking at the name and building size, you…read morewould think that this arcade is huge, maybe two stories or at least go back a couple hundred feet... Not the case at all. This place is actually pretty small compared to most arcades. It's a typical arcade where you spend 100 bucks and get a prize that's like $.50 worth.

Control freak really sums it up, these guys obviously have a distaste for customers. They still…read morehave their Covid barriers up they mask up and glove up before they touch your stuff very offputting. They don't like it when you question them on anything and it always sends a red flag for me because typically when people are doing anything they shouldn't be they don't mind to be questioned they're just arrogant and stuck up. Seth you need to grow up and don't let your ego get in the way of doing business. People are allowed to question you respectfully but you don't like it because you think you know everything. What you and your team don't know is how to treat customers and understand that not every customer is gonna be agreeable to all your terms and they're allowed to question you so maybe someday you'll get it! It's a shame if you had better customer service and people that actually treated customers with respect your business would probably be doing better. Never get a penny for me again that's for sure!

Worst store ever. They definitely are control freaks. They are very disrespectful and rude,…read moreselection is horrible, and they told us to leave cause my child was not able to wear a mask, we were the only ones in the store and when I told the guy my child wasn't able to wear it he slapped his hand on the sign and continued to run his mouth on our out the door. His attitude was Really uncalled for, but oh well I guess they will be out of business soon. Games are cheaper everywhere else.

There is golf putt putt and a quest of a dragon but you have to buy a wand to do that and I forgot…read morewhat else there is cause it's been like 3 or 2 years since so yea I recommend going here it has an arcade too!

Magi Quest is a fun arcade for kids to play. They were clean and organized …read more Kids had lot of fun trying out different games

My wife, kids and I have been coming here for years. We enjoy spending a couple hours here each…read moretime we visit Gatlinburg. We like to go during the week instead of the weekend because there are less people then. Our your token and ticket information is stored on your players card.

Most fun myself and my spouse had on our trip. To top it off they had amazing pizza that was so…read moregood and reasonably priced Highly recommend and will be coming to again...

Hands down, best go kart track! It was so fun and fast (with the exception of one or two single…read morerider cars). Laser tag room was very neat with tons of places to hide and sneak up on your opponent. Prizes for tickets were decently priced, as well. Definitely recommend.

Great experience! Will do again! Bought the Ultimate Park Hoppers Pass. Good for the whole day and…read moreonly $56! It came with unlimited races at 3 locations which was 7 tracks total, $20 credit for the arcades, and unlimited laser tag! In person it looked like the price was $70 so buy it online and redeem the cards at the website you buy them on! The staff were friendly and karts were fast! Laser Tag was a blast! The arena was 7,000 square feet and probably one of the best ones I've been too!

Escape game Gatlinburg…read more My teenage son saw that there was an escape room while walking around Gatlinburg. He really wanted to try it. I was hesitant because we have them back home. We were all pleasantly surprised at how fun the experience was. we did need many clues and the game guide helped us out during the game. My son was really into it. There were lots of surprises in the hour long game. We finished with just a minute to spare. We would come back and try the other games they have.

Lilly was great and very helpful... Rook was also awesome! Would definitely do again. We did the…read moreprison break and it was hard but fun!

Many interactive games/exhibits, cool facts, history, and photo opportunities. However, the…read moremachines that are supposed to take the photo for you were all down with a paper that pretty much said use your own phone.. so if you don't mind asking strangers to take a photo for you, it's not a big deal. I thought the ride was a nice feature.

Are your kids obsessed with video games like mine are? Do they love all-things virtual reality?…read moreThen they will absolutely love Beyond the Lens. This is a great place for all ages, but I think older kids will get the most out of this interactive museum. Which was perfect for my family, as my kids fit into that "older kid" category. Packed with more than 150 interactive exhibits, we had a blast checking out all of the VR games, as well as the four-story-high, state-of-the-art Flyride, a flying adventure that makes you feel like you're really flying! What else? There are old-school video games to play, Big Foot exhibits to explore, skee-ball and basketballs to shoot in the game area, a giant white ball pit to jump into, and lots more. This is a very hands-on, interactive museum. I highly recommend Beyond the Lens for families with older kids. Sometimes, it can be hard to find things that older kids will like. But older kids will like this place! And it's also suitable for younger kids, too, so the whole family can enjoy.