The manager lady was rude refusing service because I was complaining about my situation. I called to confirm that they had the PS5 I was planning on buying from them. I got there at 3 because on the phone she had said we don't hold them so hurry. I had rushed only to see they closed from 3/4 . I sat and waiting. I am pissed because she should have said on the phone that they closed at 3 to 4. Then the way she was rude was so uncalled for. The manager working at the serverville in Tennessee on 1/9/2026 at 2:50 pm to 4:00pm needs to be fired or put back in training she needs some manners and respect to all costumers. Just my opinion! I will never be back at that store again. Not as long as she's working there. Y'all need to start training your managers better or do a better background check because she was ridiculous! read more

Should actually not have doors locked during business hours. I've been to this location many times with my son we always end up waiting hours for them to come back and open. It's at least been 4 times now. A little ridiculous. If you have to go get lunch pack it if ur not staffed. People don't have time to waste. read more

I'm not a huge gammer so I don't frequent these stores too much. I must say this store is stocked to the roof with any game you may be looking for. The staff is knowledgeable and can answer any question you may have about a particular game. They stock games and accessories for all the popular gaming systems. The thing I like most is you can get used games and not pay full price for something you may not like. If you can't find what your looking for just ask they were able to bring out several characters for a game that I was looking for. read more