As usual, I needed a haircut like two weeks ago and waited to long and my normal hair stylist was…read morebooked until the week of Thanksgiving. I was desperate to not look like cousin it from the Adam's family, so I got to work finding a different salon to get me where I needed to go. After some research, I found Ruby and Clover on the internet and booked an appointment with a stylist. I didn't want anything fancy, just a good old fashioned wash and a cut. I did most of it online which was rather easy. My mom tagged along since she's on a non committal world tour of every salon in a 20 mile radius. She's fussy and wants stuff to be more old school where they wait on you instead of cut your hair and shove you out the back door after you pay. So, when I say she liked it here as well, that's kind of a big deal! We got to the salon and it looks like an old house from the road. Walking in, the place is decorated so nicely and they have a little boutique in the front of the salon. They have the usual hair products, but they also have local Rochester items such as hand soap, candles, gifts, wigs and a bunch of other cool stuff for sale as well. I like that the salon supports the local community! While my wash and cut wasn't cheap ($49 plus tip) I really enjoyed my experience here. Alexis was my stylist and did a good job of taking care of me. I loved it so much that I made a second appointment to get a leave in conditioner treatment a week later! My mom also booked a quick haircut with her as well and we both had a really good time. Overall it was a wonderful experience and while it's at the top of my price range, I'd gladly come back here again.

What an adorable and great place for all your hair needs!…read more I needed a blowout and style and was happy to find Ruby and Clover. I booked online which was easy. The place is on Main Street, but a little north of the central hub of downtown, which was nice! Parking was a breeze because they have their own private parking lot. No messing with parking meters. The main entrance is their back door, which is where the parking lot is. Inside is absolutely adorable! The perfect blend of modern updates with a historic charm. The lobby featured awesome gifts, and other products to check out. Met with Olivia and she was a peach! Took the time to talk about my hair needs and wants for the appointment. Olivia made me feel comfortable since she was so friendly! She took her time to make sure my blowout and style was just perfect. I have thick hair and a lot of it, so my blow dry with style/curls was $40. There is a fee for using credit card. So cash or check are preferred.

I take pride on my hair. The lady that cut mine it literally took her 3 minutes to do and I have…read morelong hair 2 and requires little more time then others she cut a bunch of long hair off that wasn't supposed to.. worst hair cut ever and I tipped her 5 on top of 15. But not going back

I have always loved coming here and getting my hair done. Super nice people and they do a great…read morejob. I also bring my son (6yrs) who love them too. He has a huge colic in his hair and always comes out looking great.

When I say amazing... I mean amazing! I had a hair emergency and they came to my rescue. Jaiden…read morewas excellent- matching my base color- adding highlights-iykyk- this is a big deal. Bonnie was beyond accommodating and friendly as was everyone else in the shop. Batchelor no 154- I am wedding guest ready!

A perfect place for a lovely haircut. In a nice location, offering a student discount for…read moreuniversity students.

A nicely curated atmosphere and experience with a large amount of services and high quality…read moreoffered. The owners a hardworking, experienced, qualified technician and to top it off she's a very kind woman!

Maria is amazing! I absolutely love my hair! She is a really sweet soul. I found my new stylist.read more

came to get grey coverage and didn't get what I paid for. 146.00 for nothing! Was extremely long…read moreand very disappointing at the service I received.

My son had his haircut by Erica. She did a great job cleaning up my son's hair. He loves the way it…read morelooks. Erica was friendly and the price for a child's cut was very reasonable.

The salon is very nice. It's newer, clean, and modern…read more They are doing their job right because they are extremely busy. With being busy comes a wait. If you can make an appointment i would highly recommend that. If you don't have a specific stylist you can make an appointment with first available. If you can't make an appointment you can still walk in! They have talented and kind staff. Not only do they do men's cuts they do children's cuts as well. They also have add ons such as beard trims, eyebrow wax, and scalp massages! Prices are reasonable and every haircut includes a hot towel neck shave

Lisa was absolutely amazing!!! She hit a grand slam with my haircut! She exceeded my expectations…read moreand I will be back! Thank you!

Mandie always does such a great job with my highlights! Always a nice ambiance and all of the…read morestylists are very kind.

I had been going there for 4 months. The whole purpose was to slowly lighten my hair a little. They…read moresaid you can't just color it lighter, you need to lighten the hair. The first visit I told them my hair goes darker than the shade so to please not put a dark dye on my roots. They also applied a glaze (I think that's what they called it) that would lighten my hair one tone in just a few areas. They said it wouldn't damage my hair. They ignored my knowledge of my own hair and dyed it too dark and it felt really dry and damaged once it dried They were nice enough to give me a conditioning treatment the next day to fix the dryness. I kept going back and on one occasion I went home with dye still in my hair because it wasn't properly rinsed. Stained my coat and had to jump in the shower to rinse it off. The last visit I asked my same stylist if we could go a bit lighter. She told me she would do 40% of the lighter tone. After my appointment I was horrified to see I had a very visible stained forehead and then noticed my roots were darker than the rest of my hair . I texted her the next morning and she said she would color over it with a lighter color. Huh? They told me initially that you can't do that, plus it's recommended you wait to color over color at least 2-4 weeks. So I wasn't feeling comfortable with doing that. Of course it was right before my birthday so I was pretty upset. I asked for a refund. The stylist was always very kind and professional which is why I kept going back despite all the incidents that were upsetting. The reason I am not going back and never recommending this place is because one of the owners was absolutely horrible when I talked to her on the phone. She displayed the opposite of serenity. Horrible customer service, lack of kindness, rude and didn't let me talk. Not to mention she didn't apologize once for dying my hair too dark. Instead she yelled at me for texting the stylist. And added that I wasn't charged enough for the services. Really? So I didn't pay enough for all the aggravation and mistakes? Being an owner it would be a good idea to be professional, kind, try to make up for the mistake and at the very least have some good manners and apologize for what happened. If you want a serene experience I wouldn't recommend this place, especially if something goes wrong. Which is when customer service really counts. If you don't mind careless mistakes, wrong hair color and unreturned calls, this place is for you!

Good hair cuts, i love the walk in option and online appointment scheduling. It is outstanding and…read moregives you an estimate of when you will be able to get in and then sends you a text telling you how much time you have until your hair cut. It is a bit pricy I can get a hair cut at Off with the hair in lapeer for half the price so unless I am in a time crunch I honestly make the drive to lapeer.

Got a great trim and my bangs back after just pulling my hair back for years . Thank You to…read moreLindsay for a great job . My daughter and mother also go there and they're always happy with their cuts from the stylists there . Thanks loads .