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    Grumpy Gator

    5.0 (1 review)
    Open • 8:00 am - 3:00 pm

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    9 years ago

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    Bag O' Crab

    Bag O' Crab

    4.2(308 reviews)
    5.4 mi
    •$$

    I love me a good seafood boil. I get the snow crab and crawfish with eggs potatoes and corn! Their…read moresauces are amazing and they have a variety of spice levels you can order too. My favorite seafood places!

    I'm beyond frustrated with my experience and the complete lack of accountability from this…read morebusiness. I ordered 1 lb of mussels and 1 lb of king crab through DoorDash, expecting exactly what I paid for. When the order arrived, it immediately looked off. There was no way it was the correct portion. So I did what anyone would do when something doesn't feel right, I put it on a food scale. Sure enough, the total weight came out to about 1 lb combined, meaning I only received roughly half a pound of each instead of a full pound. That's not a small mistake, that's a 50% short on both items. To make it clear, I even took pictures of the food on the scale and sent them to both DoorDash and the restaurant as proof. I contacted DoorDash first, and they pushed the responsibility back to the restaurant, saying Bag O Crab controls their own portions. Fair enough. So I reached out to Bag O Crab directly, expecting them to take responsibility for what is clearly their error. Instead, they refused to do anything at all. No refund, no replacement, nothing. Their excuse was that the order was placed through DoorDash, so they couldn't help. That's unacceptable. The issue isn't where I ordered from, it's that I paid your business for a specific amount of food and didn't receive it. Even after I tried to meet them halfway and asked for store credit instead of a refund, they still refused to make it right. This is exactly how you lose customers. Not just because of the mistake, but because of how you handle it. Mistakes happen, but refusing to fix them shows a complete lack of integrity and respect for your customers. I won't be ordering from here again, and I'd strongly caution others to double-check what they're getting, because if something is wrong, don't expect any help.

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    Bag O' Crab - The inside

    The inside

    Bag O' Crab
    Bag O' Crab - Crayfish and shrimp

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    Crayfish and shrimp

    Grumpy Gator - cajun - Updated October 2026

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