I highly recommend this company. Britanny did our five dogs, and their grooming was top-notch. They…read moreall looked beautiful. She was personable. Her work ethic was great, and she was a pleasure to have as a dog groomer. Thank you, Brittany and Dawg Team Apparel USA!

My labradoodle was badly in need of a bath and brush and they were able to accommodate my tight…read moreschedule. My poochie came out looking neat, fresh and happy!

BrownDog Lodge takes wonderful care of our pack, we love the live cams!…read more When we say, time for daycare, they lineup by the door waiting for their leash to be attached. Soka, our coonhound follows us all over the house in the morning making sure she is not left behind. From the live cams we can see our old dog Jim laying in the sun and welcoming others to nap with him. Noah and Soka run and play with others all day long. Teddy, our puppy, runs and runs with the other pups, then they all nap and start all over again. Our pups are happy, and tired when they get home.

My baby has went there for years and he had a bad experience the time before this one. He went back…read morefor his courtesy cut a few days ago. The new groomer they have pays attention to detail and did amazing. He was much happier coming home and he looked amazing they followed every detail I asked... Love it!!

My dogs had the same mobile groomer for years, and after relocating, I realized that building a…read morerelationship with my new groomer would obviously take time... I had a great experience with Hunter. My dogs seemed comfortable with him, and he was extremely gentle and understanding of their apprehensiveness. Clearly from the pics you can see they turned out super cute! However, the pricing was the main reason for my decision to lower my rating. It was quite expensive--almost $300, including the tip--whereas I'm usually accustomed to paying around $180, which was a huge adjustment for me. I guess in California everyone grooms so the demand is great and supply is plentiful making for low competitive pricing. Here in Tennessee, Memphis specifically, mobile groomers seemed hard to come by. Additionally, I didn't realize that the hair between their toes was missed. It may not seem like a big deal at first, but after two weeks, it became an issue as they started sliding around on the hardwood floors because their paw pads were furry. That was on me for not communicating or checking and raising my concerns. Overall, they provided great service and were very convenient, especially compared to the alternative of having my dog caged for hours at a Petsmart. I'm definitely going to continue using them! I loved how my pups turned out!

Left a voicemail and sent a text twice over a month with no reply…read more Business must be good if they don't want work.

Great location, friendly & knowledgeable staff. I love they have the option of the self wash & the…read moregroomer. Best of both worlds! There are two young ladies who have always gone above and beyond in their customer service for whatever we needed. MC is one and Lori is the other. Great assets for your company. You should be proud, your training & company moral must be strong. Same day delivery is so convenient. Excellent product selection & prices. They even price match. Silly to say, but my furry friends and I feel like we've gone pun a field trip & not only gotten great things, but a wonderful experience as well. Love shopping local & supporting our Germantown & Memphis communities~ We even love the shopping bags. Top notch! Why go anywhere else?

There are reasons why this is my go-to company for my pets' needs. The employees here are friendly…read moreand engaged. They seem to really like their customers, and exhibit a can do attitude toward honoring any reasonable request. I like that the stores in the Memphis metro area still have that small town vibe to them. I also like the fact that they don't sell live animals.

I'm not sure what kind of mobile business that arrives at a private residence and dictates a…read more"standard of conduct" to a homeowner, but I am guessing that those standards are printed somewhere and promulgated clearly to clients prior to accepting any business. There was no "incident" to speak of. The groomer, a younger person, misconstrued my gentlemanly kindness for romantic interest and the company sided with their own vice contacting me about it. The whole non-encounter was captured on video. Anyway, I hope they don't do that to anyone else.

I had my Goldendoodle hand-cut by Aussie Pet Mobile, and they charged $437. I paid the full amount…read morebut was very disappointed with the final result--my dog looked nothing like what I expected. Management refused to offer a recut or even a partial refund. Now, 2.5 months later, I called to schedule a simple bath for my dog and was told they would no longer provide services to me. Here's what Bella from the company wrote: "Hi, this is Bella with Aussie Pet Mobile. Thank you for your response. At this time, we've decided that we're not the best fit for Red's grooming needs and will not be able to book any future appointments. We truly wish you all the best in finding a grooming provider that aligns with your expectations." Just a warning--if you voice a legitimate complaint, they may simply cut ties with you. In my experience, this felt more like retaliation than professionalism. Very disappointing.

Our two Bouviers are BIG and always a handful. Osana's has always shown them kindness and patience,…read moreand they look amazing. Thank you so much for caring for our Tater and Beretta!

I started taking my late dog Laci to Osana's not that long after she opened…read more She relocated from Texas! I was very pleased with her service. Fast forward to November 2024. I took my new Shih Tzu for grooming paid over $50. He looked as if nothing was done. I spoke to Osana she advised she would redo him herself free. I advised her I was leaving town the next day for 4 days. She stated no problem. I have her personal cellphone number. I called and texted several times. One of her employees said she will call me when she has time. Here we are 1-2-2025 and I'm still waiting on an appointment. Now my dog is matted and I tried to clip his hair myself so he can see. I called again and she still hasn't returned my call. I've always supported small business owners. I understand she had to make money during Thanksgiving instead of doing my fur baby. But I've already paid for Kobe service. I do not like when business owners do not keep their word. Your word should be bond. My husband post pics of our fur baby back in November on his social media page. Because he's an officer with OBPD and has a bigger follower. It's obvious Kobe is too much for those young ladies to handle I noticed that myself. A sanitary job include cutting the nails but n o file. Which means Kobe was scratching our family members. I learned everything is now separate. I will not post pics of what my baby looked like in November and now. But I will say I am so disappointed in how Osana do business now. It should take 8 hours or more for a sanitary groom. Osana promised me a full groom for what happened. I was going to dispute the charges in November. Not keeping your word ... Speaks volume about integrity. I call it stealing.

My poodle is 11 years old and Starla has been her only groomer. She takes excellent care of my…read moregirls. Everyone is friendly and very pet oriented. Lisa is also a wonderful trainer.

Ive never been here before and my puppy has only been groomed once . I saw how awesome the reviews…read morewere so I thought I'd give it a try. I put in An appointment request for today to come in and drop my puppy off at 8am . I received the appointment confirmation email . I drove to the facility today to drop him off . Well they have a new location . I drove there which was very difficult to find . I met a woman outside who told me that they weren't open until 11 today and that my appointment was only a request . The email sure looks like a conformation to me and it sure looks like your website says you're open ad 8am . Thanks for letting me know before hand never to come here . I planned my entire day around this

Dr. Haley Hanks and the staff are absolutely fabulous. Dr. Hanks is so caring and reassuring. I…read morefeel like I'm getting the very best care for my cat. I love their clinic. Highly recommend!

I was in town with my dog on an unexpected trip. My small dog needed a nail trim. The folks working…read morehere were very professional, courteous and helpful. I called ahead and they told me to come on when I could. I arrived and they treated my dog and in a kind manner. We were on our way in a few short minutes. I could tell by the way my dog acted (normal, not upset at all) afterwards that he had been treated in a compassionate manner by these fine folks.