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    BrownDog Lodge - Germantown

    4.2 (45 reviews)
    Open 7:00 am - 6:00 pm
    Updated over 3 months ago

    Services - BrownDog Lodge - Germantown

    Bath and groom only

    Pet boarding

    Full grooming

    2 More Services

    Pet haircut

    Private dog training

    BrownDog Lodge - Germantown Photos

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    Recommended Reviews - BrownDog Lodge - Germantown

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    Reviews With Photos

    Santa photo
    Mary W.

    We have been to brown dog 3 times now for grooming of my golden doodle. They have always done a good job whether shaving her for summer heat or keeping length for the winter. She even got her picture with Santa this last time!

    French Fries
    Linda B.

    We recently had a fantastic stay at Brown Dog Lodge with our two French Bulldogs, French Toast and French Fries! The lodge exceeded our expectations in every way.

    These are my 2 dogs.
    Susan O.

    This was our first time using brown dog lodging. I have 2 pointers and they absolutely had the best time. In the reason I know that is because I could watch them as much as I wanted to on their video cameras. I was worried that they would be shy or bored but I could tell that they were very engaged. My older dog's tail wagged the whole time which really made me happy. The staff was very friendly and easy to work with. I took my own food for my girls to eat. Everything worked out just perfect. I am very satisfied and would use them again.

    Pre Grooming Appt at BDL

    Our family is so upset with the service of our pup. As a newer customer of BDL, I just had to write in after my dog received the most ridiculous grooming cut today. We spent 7 months growing out his fur just for him to get an unwarranted summer cut. I asked the groomer to keep his fur long and keep his beard especially long (which was chopped in more than half)... what we got was a near-shaven dog. All that time was wasted. You can even see in the video (which was recorded today on the way to the grooming appointment in Germantown) how long and flowy his fur was finally able to grow up until this morning. When I spoke with the front desk member, I went into great detail on the trim we wanted. I even texted reference pics to her (attached). I even received a call from the groomer and told them that we don't want a schnauzer cut nor his beard cut down short. It is also ridiculous that we don't get to meet the groom at the time of drop-off to give these important direct details face-to-face. The final results wear a short/flat-shaven down that we could have done at home. It had no style. Just a short/flat-shaven cut. I don't believe BDL has trained groomers. Even a standard schnauzer cut (which we didn't request) would have left his beard which is the main characteristic of a schnauzer. We only bought Kai to BDL a few times for daycare in recent months. My family was already weary of continuing to support BDl after Kai was released back with legs covered with urine/feces. Repeated bad service (to this degree) is not fine. On top of that, when I came on my lunch break to pick him up today, I didn't have my wallet and thought I could use my Apple Pay. Come to find out, I could have used my card on file and saved me a trip (and gas) coming back home to grab my wallet. Which made me run over my lunch causing me to miss a meeting. While we appreciate the half-off from the manager...this was another horrible experience.

    Beans
    Maddie B.

    Very happy with how they treated my golden retriever puppy!! They post updates on their social media stories so you can look for your pup, and I loved being able to see him in his room or outside playing with their cameras! Big thank you to Erica!!!

    Draco

    My dog loved it here and came home clean and fresh. I love this place for him. They made everything so convenient for drop off and pick up.

    I hate that I have to even give them 1 star. I dropped my 2 year old Great Dane at 7am and at 9am I saw him being humped and called and told them. I then picked him up at 4 pm and took him home. I looked at him and he is missing chunks of fur on his back and blood on his inner thighs. They did not tell me that this had happened at all! As someone who has worked at a dog daycare this is unacceptable! I talked to the manager this morning and was so disappointed. They told me that multiple dogs had humped him and been moved. The fact NO EMPLOYEE noticed the blood and his back for hours is atrocious. They told me not to pick him up and they would take care of it. Why did they not call me to pick him up since they could not fix the issue. For anyone that reads this please pick a daycare that might not have all the bells and whistle but the employees have the one goal of taking care of your dog with love. These employees were not doing their job.

    Smiling after being boarded for 8 days!

    Brown Dog Lodge always takes great care of my dog, Jack - whether at day care or while boarding. He always comes home happy! Thank you, Brown Dog! I am grateful for you! And so is Jack!

    The FILTH this place left my poor babies in!!!

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    Ask the Community - BrownDog Lodge - Germantown

    Review Highlights - BrownDog Lodge - Germantown

    We recently had a fantastic stay at Brown Dog Lodge with our two French Bulldogs, French Toast and French Fries!

    Mentioned in 12 reviews

    Read more highlights

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    PetSuites Cordova

    PetSuites Cordova

    (8 reviews)

    Cordova

    The staff is amazing here!! And they truly care about each one of the dogs that come in! My dog…read moreloves going here and the staff treat her like The princess she is! They treat her like she is their own and give her attention while im at work!

    I SOOOOOOOO wanted to love this place after receiving great recommendations from multiple people…read morefor other locations. I first tried to make an appointment online for grooming but the first available date was 3 months later. I called and the person that answered was very helpful. I advised her that I worked from home on Mondays and Fridays, let me know what's available then. I was told Monday at 3. I was excited as I called on a Friday afternoon. I arrived Monday for drop off and was told the appointment in the system is for Tuesday at noon. I was puzzled as it was a completely different date and time but ok. I asked how early could I drop off as I have to work across town. I was advised any time after 6:30 and left. This person was still kind and pleasant. Now Tuesday morning I arrive and was notified that the appointment was CANCELED!!! When inquiring of why I wasn't notified when I was JUST there yesterday. I was met with the least helpful employee and nasty attitude. She couldn't answer anything and only offered that she didn't work the previous day so she didn't do it and it is the discretion of the groomer to cancel appointments. I reminded her that I never said that she did and reminded her that I'm only asking for understanding and trying to reach a resolution because my puppy still hasn't been groomed. So just stared. No offer to reschedule, just nothing.

    Dogwoods - Jo Ann (on right) with Lambchop, the judge, and their prize. Taken just after winning the show.

    Dogwoods

    (10 reviews)

    We adopted Hera about 1 year ago from the local animal shelter. She had been within a few hours of…read morebeing euthanize as she was considered a "high risk" dog. She is a pit mix who had most likely been on her own most of her life and needed to become fiercely independent to care for herself and her pups (don't know what became of them). The first time I tried walking Hera on a leash she literally dragged me down the street on my abdomen. We hired a private trainer to help us teach her basic commands and to walk on a leash. Lots of money later, training was over but Hera remained less than a well-behaved dog. Thankfully, we ran in to a stranger at the dog park who recommended Dogwood. OMG, what a life save!!! After just 6 weeks of classes Hera is well behaved, listens, has wonderful manners and best yet, I can easily walk her on a slack leash!!! They have attentive trainers, small class sizes and are VERY reasonably priced (to name just a few attribute). Thank you Dogwood!!!!!

    Dogwoods Training I have been going here since I got my first dog in 1999-2000. Those ladies are…read morethe best and always will be. Now I'm taking one of my newer females and our trainer is the son. He is just a personable as the owners. Just a great bunch. We are in beginners obedience. They have advanced and agility training too. They even have a one on one class and will keep your pet while they train them. My goal is the AKC good citizens award. Ha-Ha ...with my guys that's a stretch. But Dogwoods is the ones to get us there. I will be updating this review on how well Shelby completes the beginner class.

    BrownDog Lodge - Germantown - petboarding - Updated May 2026

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