1. Griffith Small Animal Hospital

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Austin, TX

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Griffith Small Animal Hospital

4.1 (92 reviews)
Closed • 7:00 am - 6:00 pm
Updated 2 months ago

Services - Griffith Small Animal Hospital

Pet physical or wellness exam

Pet vaccinations

Griffith Small Animal Hospital Photos

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Recommended Reviews - Griffith Small Animal Hospital

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I wish I could give ZERO stars!!!!! I'm not even sure where to start with this place. After 5 visits, over the course of a few months, my dog's misdiagnosed ear infection turned into a full blown chronic skin infection causing her to lose over 50% of her hair. With every revisit, we were given bandaids for the sypmtoms and told "it's allergies", even with her symptoms getting worse and worse with each visit. I had to research and help them try to diagonse my dog (RED FLAG). They even did a ear cytology that showed bacteria in her ear and they did not treat it correctly. With every bandaid, I reported to the "vets" that nothing changed and that her symptoms progessively got worse. I was still told that it was "allergies" and that we'd have to wait 3+ months for the hypoallergatic food to work AND to get a dermologist appointment. My dog would've been 100% hairless if I had done that. Thankfully, I found a different vet and got a 2nd opinion. After only a week on a new antibotic, she began to show signs of healing. The management here is 100% a joke. I was VERY alarmed to read reviews from past employees about their experiences. I called 3 times over the course of 1.5 weeks to talk with management about a refund, only to be told today that they "don't do refunds". Every phone call started with me repeating all of my frustrations (no one there communicates or writes anything down apparently...) They completely neglected to help my dog or provide me with proper information. They conducted pointless tests, like testing for mites even though my dog is on Simpartica Trio and the chance of her having mites was basically 0%. They showed absolutely ZERO care or remorse for my dog's worsening condition. Every visit felt extremly rushed and lacking of information as to why this could be happening... news flash.. it's not her food. Now we are on a very $$$ food that restricts her from all treats. For a If you take your animals here I highly suggest getting a second opinion. You shouldn't have to beg your Pictures are after MONTHS of "care" from Griffith Vet.

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5 years ago

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1 year ago

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4 years ago

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4 years ago

Sadly Dr Griffiths retired and this Vet office is unorganized and overwhelmed- after 15 years I'm going to switch to a new office.

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Ask the Community - Griffith Small Animal Hospital

Review Highlights - Griffith Small Animal Hospital

“Boggs for three of my ferrets, and she has been so kind and compassionate, I would recommend her to anybody.”

Mentioned in 16 reviews

Read more highlights

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I had a great first time experience…read more I spoke to Alexis on the phone a couple times and she was really fast, efficient, and friendly. Connor, the vet tech, followed suit, and was really great. What really stood out is that we got in quickly and we were given a balanced approach to treatment. Dr. Rob walked me through his treatment rationale. We had a real discussion about the best course of treatment instead of the typical take-it-or-leave-it approach you get at most facilities. It's hard to find vets who collaborate with you as a member of the treatment team instead of copy-pasting a protocol and sending you on your way. The pricing was fair as well. I really appreciated the care and attention we got. Been to a lot of vets, this one stood out.

We have had such a positive experience with Dr. Rob. He always takes the time to speak with us,…read moreaddress our concerns, and answer all of our questions thoroughly. Unlike some of our experiences with other veterinarians in Austin, we never feel rushed. We truly appreciate the care and attention he gives to both us and our cat Reishi. Dr. Rob performed oral surgery to remove several of Reishi's teeth. It was the first major surgery we had experienced with her. He was extremely patient with our questions, took wonderful care of her, and guided us through the entire process. Reishi healed very quickly and had no postoperative complications, which we were especially grateful for after hearing about friends whose pets experienced infections and other issues following similar procedures elsewhere. Recently, Reishi had a cancer scare after an alarming initial assessment at an emergency vet. We were quite stressed. When we brought her to see Dr. Rob, he first acknowledged what we had been through and made us feel heard and cared for before discussing the next steps. He even emailed us with test results and next steps while he was on a family vacation, which showed us how deeply he cares about his patients. Fortunately, further testing showed that Reishi did not have cancer. Going through such a stressful experience felt much more manageable knowing that Reishi was under Dr. Rob's care. He is compassionate, patient, knowledgeable, and genuinely invested in both his patients and their families. Unfortunately, we are moving out of state and will have to find a new veterinarian. We truly hope we can find a clinic as wonderful as ATX Animal Clinic. It is the best veterinary clinic we have ever had, and we are incredibly grateful to Dr. Rob and the entire team.

Compassionate Pet Vet - The best, good boy.

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There are no words to adequately describe how difficult it is to say goodbye to a beloved pet who…read morehas been part of your family for nearly 15 years. But I cannot say enough wonderful things about Dr. Maggie and her team at Compassionate Pet Vet. From the moment they arrived at our home to help us say goodbye to our sweet Chloe, they showed an incredible amount of kindness, patience, and compassion. Dr. Maggie was so gentle and respectful of what we were going through. She took the time to explain every step of the process, what to expect, and made sure we felt comfortable and never rushed. What could have been an even more heartbreaking experience was made a little easier because of the genuine care and compassion they showed, not only to Chloe but to our entire family. They understood that this wasn't simply a pet we were saying goodbye to, but a cherished member of our family. While nothing can take away the sadness of losing Chloe, I am incredibly grateful that her final moments were peaceful, surrounded by love, in the comfort of her own home. If you ever find yourself facing this incredibly difficult decision, please know that you and your beloved pet will be in the most caring and compassionate hands with Dr. Maggie and her team. I cannot recommend Compassionate Pet Vet highly enough. Thank you, Dr. Maggie, for helping us give Chloe the peaceful and dignified goodbye she deserved.

In one of the most difficult times Compassionate Pet Vet absolutely went above and beyond…read more Responding in a timely manner, making scheduling easy, frequent communication and excellent bedside manner with the staff. I will recommend them over and over again

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I was a Walk-in with my Pomeranian, Louie. He and I were on a walk and his paw was having trouble,…read moreso I carried him over to AUVC and asked for help. They immediately helped, offered an appointment within 20 minutes even though we were first time customers and helped us out. They were friendly, professional and patient and listened to learn more about the challenges that he was having. I trust they will be just as open to help you as they were me and Louie.

My cat was recently diagnosed (at a different vet) with a somewhat rare parasite (Tritrichomonas),…read moreand I was having a hard time finding a vet I felt confident in. My usual vet, who we have been seeing since adopting the cat almost 2 years ago, rudely dismissed my concerns over the phone and insisted that I needed to pay an $80 office visit fee just to get an answer to my question over the phone (the question was "What does the PCR panel test for?"). I started calling every other vet in Austin to find a clinic that has experience with Tritrichomonas and that I felt comfortable with. Several clinics admitted that they did not know what the parasite was or had never treated it before. Another lied and said "oh, that is super easy to treat and really common and straightforward!" which I knew was not accurate from the empirical literature online. I finally found Austin Urban Vet and the experience we have had so far has genuinely been night and day different from pervious clinics. From the very first call, the AUV team was empathetic to our situation, VERY transparent about pricing (they provided it in writing), and explicitly clear about which PCR diagnostic panel they use at AUV and exactly what it tests for. They were open and honest about their experience with Tritrichomonas and I immediately felt at ease and confident in the care that they could provide my cat. After chatting with my partner about my findings from calling almost every vet in Austin, we both agreed Austin Urban Vet was the best one to move forward with, so we made an appointment. Right off the bat, I was happy to find that AUV has a private parking lot (for free!). I headed inside with my cat and the team at the front desk was so kind and helpful. They quickly checked me in and invited me to grab a bottle of water or make myself a cup of coffee as I waited for the tech to take us into the room. We waited for maybe ~5 minutes before the tech took us to the exam room, where she scanned my cat for her microchip, weighed her, and asked questions about the presenting problem, history, etc. Dr. Helen was who attended us for the exam itself, and she was so kind and thorough. I really felt that she was providing genuine feedback, and she was honest about her experience with this parasite. She was transparent about the treatment plan and let me know her general thoughts (Ie., "If she is still positive, we will do X. If she is negative, we can try Y.") We are now waiting for the PCR results, but so far, I am so happy with our experience and feel confident that Dr. Helen will provide us with the best care possible.

South Park Animal Hospital

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I was a bit nervous to find a good vet for my 10 year old cat, she hasn't had a visit in years and…read moreI have no record of her last visit but South Park Animal Hospital didn't have a problem with that at all. I made an appointment super quick and easy over the phone and they got me in as soon as the very next day, they have a 15 minute grace period which was super helpful because I got stuck in traffic, once I arrived staff were very quick to help me and I had almost no wait time. They quickly assessed my cat, Penny, and discussed options to help with her fleas, staff were very nice and friendly and treated Penny with such good care, they gave her a rabies vaccine and helped me find a solution for her flea problem very fast. Overall very professional establishment and I would 100% recommend this place for anyone looking to get their pets treated or just checked up, I will definitely be going here from now on.

I was a client for about 1 year. I Would NOT recommend this vet for anything emergent. I had my cat…read moreingest string and when i called the soonest they could "fit me in" was 5 days from the date of calling. They are not an emergency practice but thats an unacceptable delay in care for something with that risk profile. I question the competency of the entire clinical team. On more standard visits they consistently seemed disorganized and not on the same page about care for my cats. When one cat was suspected to have a chicken allergy all 4 recommendations for food they made had chicken in the ingredients. I will never take my cats there again.

Griffith Small Animal Hospital - vet - Updated October 2026

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