We were so lucky to find Gary Grommes, the owner of GRG Pool & Spa, and his employees to update our pool! We needed to redo our spa (add a step, resurface the spa, and add new railings), plus all the pool tile needed to be replaced, and we needed a new pump. Gary came out the next day after we called, listened patiently to all our ideas on what we wanted, made suggestions with explanations on what might work better, but followed what we decided we wanted (His suggestions were great!). His estimate was spot on. Gary's workers were friendly, very hard workers, and cleaned up the yard each day before they left. Gary even helped us set up the app for the pool on our phones and explained how it worked. This whole experience turned out to be a great experience, and our pool is beautiful!! read more

This is the 4th pool company I've hired to service my pool and I wish I would have found them from day one! Gary and his team are awesome, friendly and respectful! If you are looking for a HANDS DOWN great pool service company, look no further! Give Gary a call and I can confidently say, you will be satisfied with their services! read more

Had pool replastered over 11 years ago and it was time for a refresh. Gary and his crew did a great job. They showed up at appointed time and cleaned up behind them. Couldn't be happier with the result. read more

If you are in the market for building a pool or pool remodel, then Gary is your guy! Here is a list and reasons why you SHOULD pick GRG for your pool project. Design: I met with 6 different pool contractors and they all took our vision and gave us just that, basic rectangular pool and that was it. Gary took our vision and tweaked it just a little and my wife and I were instantly sold on his design. Reliability: Gary's crew is as reliable as they come. We saw a significant amount of rain this winter but when it was clear or even cloudy skies they were working and always making progress. Even when I would change things mid project, add additional features and upgrades Gary and his crew made it work. Started digging in late November and 100% complete by March 19. Communication: Gary communicated with me every step of the way. Phone calls, Email and txt messages. Any questions or concerns I had he ALWAYS responded promptly. I would occasionally feel bad about contacting him and he would let me know that that's what he is there for. He practically held our hand through the material selection process. Workmanship: Gary's crew did amazing work. My family and I are extremely happy with the quality of work. If we had any issues, Gary would get them fixed ASAP. Gary would also double check the crews work and address any issues himself. Check out the pictures for yourself. Now what you have all been waiting for..... Cost: I'm going to start with Gary wasn't the cheapest upfront, but he also wasn't the most expensive. All of the other pool contractors we met with gave us their price that DIDN'T include certain parts of the project. Their price upfront might have been less than GRG but then ALL of these "fees not included" or "upgrade options" wasn't factored. Things like Permits, engineering, inspections, port-a-potty, demo and dumping, additional concrete and start up cost. A couple of contractors wanted to charge for showing me how to use the equipment they were going to put in. Gary's price was ALL in one. He even provided a start up kit. Pool vac, skimmer, water tester, brush. He also walked me through how to use the equipment. He ended our equipment tutorial with "Call me if you have any questions or if you need help". Things like that are truly appreciated especially since the only thing I know about pools is how to swim in them. Summary: do yourself a favor and pick GRG! You will NOT be disappointed. read more

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Customer service is A+. They were prompt, very knowledgeable and got us up and running when others didn't. Brian- thank you. read more

I had to go through hell with another pool person to get to Gary and his team. I'm an idiot, and I hired a pool contractor that wasn't licensed and didn't know what he was doing. After many lies from the other pool guy, I called Zodiac Pool Supplies(they wholesale pool parts to resellers) and they gave me Gary's info. 4 stars instead of 5 because there was confusion regarding the initial diagnostic fee. I was more than happy to pay it(and I did) but didn't like that I was told two different things. I highly recommend using GRG Pool & Spa. read more

Fixed pool heater that was 1.5 yrs old. Power would not turn on. Went through manufacturers warranty and used GRG. Gary replaced the power transformer and few other things. Very prompt and professional. Fixed it while I was working all day (WFH). I highly recommend GRG and I would use them again for my pool servicing needs. read more

GRG is currently building a new pool , deck, and hardscape for me. They are about 75% completed. Thought I would leave a review during the process, as that's when it it most stressful for the homeowner. So far, everything moving along great. I have made many changes during the build, some suggested by Gary. GRG has handled everything I have thrown at them very well. Can't give the 5 stars yet , as they are not finished. I will send a final review when completed. When I was considering GRG, I read all of the reviews first. Now I understand why so many great reviews. Gary and his crew treat your job as if it their own home. They are very attentive to detail, and quality. I will check back when completed, however at this point, very happy with what I see, and would definitely recommend GRG. Update: Pool and hardscape is completed. Everything is absolutely great. A few small issues along the way, Gary always was attentive, and quick to make adjustments. Never any uncomfortable moments as we all get sometimes with contractors. And I am very particular about everything. We have had family and friends over since pool was completed. Lots of complements. 100% recommend GRG. Update: 5 stars...they deserve it read more

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We had GRG do our pool remodel a couple months back. Gary and his team did an awesome job! I had bids from several contractors, but after meeting with Gary I felt very confident he was the right choice. Our job consisted of performing a leak detection test (our request), Rock repair/repaint, and replaster. The team came in each morning got their work done left each day without leaving a mess. Job Timeline Day 1 - drain pool Day 2 - demo Day 3 - repair/repaint rocks Day 4 - Tile installation Day 5 - off Day 5 - mini pebble installation Day 6 - pressure wash / cleanup / pool refill Day 7 - off waiting pool to fill Day 8 - filter clean (startup) I would highly recommend GRG to anyone considering a pool repair or remodel. read more

GRG Pool & Spa - After paint and pebble - Pool Cleaners Near Me

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Love working with these guys. Gary knows his pools and helped us understand how to operate our expansive pool (8 pumps, 3 filters, 2 spas, a water fall and a main pool). Along with helping us setup the equipment, Gary has also replaced / upgraded our equipment along the way. Having bought a foreclosure, Gary has been a great asset to help keep our pool pristine. Thanks Gary!! read more

Made an appt for them to come out and make an estimate on remodel/repair for my pool. Appt window came and went & Greg never showed. I called about 90 minutes after the end of the appt window and left a vm. Got a call back that the "day fell apart" and could they reschedule. Didn't bode well for me so I'll be going with one of the other companies. Can't believe they didn't call to resched, etc until I called to inquire. read more

We worked with Gary at GRG Pool and Spa to resurface our pool and make repairs to our spa. We switched from plaster to Stonescape. We are very pleased with the result. Gary was easy to work with and extremely patient during our extended selection process. Once we made up our mind, his crew arrived and the entire project was completed in less than 30 days. The quality of the work was excellent. I recommend GRG Pool and Spa unconditionally. read more

Well we found a good one here!! Apparently our control panel went out. Was going to cost 900.00 to replace it. Gary was able to salvage a part of the control panel from a old panel they had. And fix ours saving us $700!!! Who does that? Thank you so much for helping us :-) read more

Prompt, Professional and Polite! It was great to work with GRG Pool & Spa. Pool repair companies are surprisingly flooded with work during Covid containment and continuing. It's very difficult to get anyone to come out to give an estimate for a new repair job. But we had an urgent pool pump repair need and were really stressed about it given the situation with pool repair companies now. When we contacted GRG Pool & Spa, they understood our situation and worked well with us to get our pool pump back up and running. Gary personally came out to assess the problem, gave us an estimate, and followed up on the repair. Chris was our interface and guided us through every step of the process, including calming our nerves! We are very grateful to, and heartily thank, Gary and Chris and GRG Pool & Spa! read more

We are customers of 2 years with GRG. Excellent service, honest and upfront about necessary repairs and optional fixes. Great communication between our home warranty company (2-10 Home Warranty), GRG and us the homeowners. Out of warranty items were very fair and affordable fixes at GRG's rate. Courteous, clean, timely and professional services from GRG. No need for us to ever shop around for pool repair/maintenance services again. As 12 year pool owners, we've experienced many negative interactions with other companies. There's nothing negative we can say about Gary, Chris or GRG. read more

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My pool was old, went cheap and had it painted. Bad mistake, overtime the paint looked terrible. Finally decided to do the right thing and re-plaster and tile. Called Gary...he came over gave me an estimate on re-plastering / re-tiling. Gary and his folks did an awesome job..!! His folks showed up when they said they would show, did a great job across the board, from demo, tile and plastering...!! Very reasonable pricing..!! Very professional group....and I highly highly recommend his services...!! read more

Gary at GRG is Great!! Gary and his team built my pool from start to finish. He and his staff were very professional and very patient with my wife and I. We had a hard time picking out different products for our hardscape but they had tons of suggestions and options to choose from. The project moved along with minimal issues with a build this big. Gary was attentive to my concerns about the build and returned my calls in a timely manner. I have scheduled maintenance and service since the completion of my pool and Gary and his staff have always bent over backwards to accommodate my needs. They give a very practical time frame for service unlike other big companies. I would definitely recommend GRG to anyone thinking of building a pool, maintenance issues or remodeling. read more

Once again I had GRG pool and spas out to fix a problem with my pool. My regular poll guy said my pump was out and would cost between 6and 800 but like always I only trust GRG. They came out today and it was a bad motor capacitor. He replaced it service call,labor and part fixed in probably 30mins and only $160 total!!!! THANK YOU highly recommend them and only wish they did cleaning at my area. read more

Awesome, three different ways to replaster your pool!

Our pool was a mess, we called , and Gary scheduled us right away, he came out , fixed the problem quickly , and offered us helpful hints on how to clean our very green pool ourselves. We followed his advice and ended up with a sparking pool. He was honest , efficient , friendly, and reasonable priced. We will definitely call on him again if our pool needs repair, or service. read more

We were in need of a pool remodel. Our pool was leaking and the rocks that were put on the pool were cracked and falling off the edge.Our pool was built 17 years ago and it was in the shape of a 50 year old pool. I reached out to several Pool Companies and actually Interviewed 5 of them. Gary From GRG was very consistent and patient with us during the process. We decided to use him because he made us feel comfortable in a very uncomfortable time of having a pool that was in need of major help. Price had ZERO to do with our choice and even so he was very consistent in his pricing with all the other estimates we received. We based our decision on trust and his word of what he said he could do. Everything he said was exactly what was done and then some. He was always available. If I called him, he either answered or called me back in 5 minutes. We could not be happier with his results. I do not ever like to recommend contractors to anyone because of what can happen, But I would never hesitate to recommend GRG Pools to anyone in need of a pool or a remodel of an existing pool read more

We had an issue with our heater and called GRG. From the first phone call down to the end result everything went perfect. Gary came out within a day and fixed our heater. We also had some small items to fix and he finished in a few hours and we were happy to have the party a few days later. Thank you to GRG Pool and Spa for being a professional company that you can truly rely on. I would strongly recommend them! read more

I would not recommend this business, you can make appointments with them with plenty of time but if they get busy, they have problem throwing you under the bus. Youre just another customer, dont expect great customer service from GRG receptionist Kris. read more

We live in Chino Hills and interviewed many pool companies for some remodel work we needed on our 17 yr old pool. We had waterfalls not built correctly, gaps between hardscape and pool, cracks in our pebbletech, etc. after speaking with the owner of GRG Pools-(Gary) we signed the contract and got to work. Our yard turned into a transformation from ugly to amazing. We now love spending time in the yard and looking around and not seeing all the problems we had. Gary and his crew were the cream of the crop....I wish he was around when we first moved in here. His guys were always on time, clean up was perfect and done everyday, suggestions where welcomed for the best result possible. I would highly highly recommend GRG Pools. Give Gary a call and I'm sure he will bring you over here to show you all that was done. Gary is the number one contractor in the area to use. Thanks Gary for our end result, he also now services our pool weekly and we are very happy with that service as well, he knows what he is doing when it comes to Pools.....Our hats go off to you and the guys.......thank you again for a great job. read more

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Thank you GRG Pools! Outstanding job on my pool..I used All American pools for a few of my repairs and they made my pool worse!! GRG came in and fixed all the mess All American did, and now my pool runs better than it ever has!!! read more

We have a beautiful new pool and backyard thanks to GRG Pool and Spa!!! Thanks to Gary, Chris and their staff for a job well done. The project went so smooth, Gary was hands on and at the construction site every step of the way. His attention to detail, his availability to answer questions and honesty were all greatly appreciated. We look forward to working with GRG pool for many years to come as they will continue to be our pool service company. Thanks again, we love our new pool! read more

One of the worst services in the area. They try to bill for services not even done. Didn't get anything fixed, didn't approve any fees, then got surprised will a bill for some random items in the mail. read more

My pool had a leak and I had no idea where it was coming from. All I knew is that I got a $730 water bill and I needed it fixed fast!! I tried my pool builder and he immediately wanted to get a plummer out and then a leak detector (all at my expense of course). So, I called GRG Pool and Spa due to a referral from a friend hoping that he could help me, even though I was way out of his area. Not only did they help me, but Gary was extremely professional, and knowledgable. It wasn't an actual pool leak at all .... because of his knowledge, he determined, immediately that it was as simple as 2 "O" rings that needed to be replaced, which he showed me!!!!! He fixed the 2 "O" rings then replaced the float assembly (which was badly corroded - he brought me out to see it first) and then as an added assurance he did another small test for leaks and found 2-3 very small ones in the skimmer, which he also fixed. When he was done I received my bill, which I was suprised at how INexpensive it was!! I am a single mom and he could have charged me an arm and a leg or made up something crazy and charged me a fortune and I would have never known the difference!! He is HONEST, and you can TRUST in him and his work!! I am SOOOOO impressed with Gary and GRG Pools and Spas!! I have never experienced such high attention to detail and customer service in a pool service EVER!!!!! I would recommend them to ANYONE!!!!!!!! Thank you Gary and GRG Pools and Spa!! You guys are truly the BEST!!!!!!!!!!!!!!!!!!!!!­! read more

We recently had our old 1960's style pool and deck remodeled by Gary and his team of awesome workers. Gary promised we would like it, well we love it. We are planning our first neighborhood pool party now that we are proud to have other than family here. I highly recommend GRG Pool and Spa for anyone out there. Price was right on and even did more than we expected. read more

We have used GRG for 7 years and have been very happy with their service. They've returned all calls promptly when we've had trouble with our pool equipment. We also used GRG when we needed our pool re-tiled. They did an amazing job and finished the job on time. Their techs are dependable and their service is affordable. I would highly recommend them to anyone looking for pool service or new construction. read more

Gary is very good at Troubleshooting. He clearly understands the electrical process of a pool system. He is not the cheapest but you always get what you pay for !! Quality meant alot to us. Have been using GRG for 8 years. read more

GRG plastered and tiled our existing pool. They also built a block retaining wall around the pool replacing some drainage pipes with new and added rock on the slope we have. The work they did was awesome and was done in timely manner. He is not the cheapest out there....but was competitive. I recommend GRG for any work you may need. Gary always returned my phone calls in a timely manner usually the same day. I promise you will not be disappointed! Oh and his crews always showed up on the days they were supposed to! Just very happy! read more

Thanks GRG Pool and Spa for fixing my heater and answering all my questions. I really appreciate the level of customer service that you provided and will recommend you to my family and friends!!! read more

We have had GRG Pool providing our pool service needs for years, and can say that they provide very high quality service. We have had salt water system problems due to the manufacturer, and they stepped in and helped get the circuit board replaced. We also had heater issues, and they were able to facilitate having a factory representative personally assess the heater, resulting in a full replacement. The owner is extremely knowledgeable, honest, and makes sure that you get value for the service. I strongly recommend them for all of your pool needs. You will certainly get your money's worth. read more

I found GRG via Jandy's web site for warranty work, my 15 month old Jandy pump motor was going out. I called GRG and spoke with Chris, I explained the situation and asked if Gary could do the work, I told her I am really OCD, lol. During scheduling she was very professional kept me informed of the schedule and said she would have Gary do the repair. Gary showed up to do the work, he was very professional and just seemed like a really nice professional. I sat and talked to him during the repair, not to oversee his work but just because of my DIY curiosity on how things work. He did not seem to mind, I also got to pick his brain on general pool things. Again, he was very careful, professional, clean, and overall a nice guy! I would absolutely recommend GRG, especially Gary if you can get him scheduled to do your work. Clearly he cares about his customers and takes pride in his company! Not that I want anything else to break, but if something goes wrong I am calling GRG. Highest recommendation! Thank you Gary for dealing with my OCD and fixing my pump! read more