A 12 hour trip took 16 hours because the bus driver kept having to stop for personal reasons and…read moredid not bother to tell passengers their locations along the way so they could phone ahead to those picking them up to say how late they would be. The station itself is very difficult to find. Once you do find it there's no place to park. I finally pulled up after circling downtown Frederick for an hour in a maze of one way only streets and just pulled in where the taxis were allowed to wait. Waited forever there until finally a bus pulled up. Phew I thought. Finally! However the driver of bus blew his horn a good 30 ft behind me , so far that I didn't even know it was me he was blowing at and he refused to pull the bus in until I moved my car! Sure would like to know where one should park when picking someone up! Only 3 stars because the fare was reasonable.

Need can and should do better. Starting with drop off, good luck with that. Continue to the…read moreticketing, and the drivers who seems like couldn't care less. Why things need to be like this I cant tell. I think that when someone has a monopoly over something, he can't care less. Why not one star? Pricing. Good prices, really can save you a lot. The down side is that I rather pay more and get a better experience.

Hey yall, I was…read moreable to take 2 free buses here in Baltimore and when I stepped off the bus, I was rained on. lol. Raining is a sign of goodluck if you're walking in the rain. So that's ok. My bus at greyhound is delayed. I'm sitting here waiting and the people here are nice but the facility doesn't have open restrooms. Otherwise, I have no issue taking a bus when I'm traveling. Some people would take a uber and I do take Ubers and Lyfts sometimes but I can walk or take the bus I will. I like saving my money as much as I can. That means I'll have more spare time on my hands. Anyways, this bus ride should be 50 mins. Good thing it's free WiFi in this place but no restroom.

The Baltimore Greyhound station served its purpose. I bought my bus ticket online, so I didn't need…read moreto use a kiosk, but there were 2 available for ticket purchasing & printing. There was also a customer service window with one person manning it. The restaurant area was closed, but vending machines were available. Buses were running on time on Christmas Eve 2025. I only waited for about 15 mins and then I boarded, so no need to arrive super early. There are plenty of hard, busted up seats to sit in while you wait to board your bus. The women's bathroom was clean-ish but didn't have any soap.

I'm actually going to New York with that Bus line name Peter Pan…read moreThis is my first time... I purchased a Mega bus ticket and way for the bus for almost an hour and realized that it was a bit late to get the ball rolling on... I was going to the Peter Pan window and see Mega bus I was shocked when I saw this... I ask for a woman and she told me that I should go with the bus Peter P Long story... and Probably I had to pay to be able to travel with them .. after long long discussions with the people they accepted to let me in... Misunderstanding Mega was out of business... But the service is not bad This is my first I hope they will be able to get the job done all the time

Terrible customer service I don't recommend this company…read more I am so disappointed of the way they talk to the customers

Twice I've caught a bus to Pittsburgh. First trip 2 hours late. Second trip 2 hours late total dis…read morerespect. The driver Mr Brown was pleasant and polite.

I was scheduled to catch the 8:25a greyhound bus today, May 22. On my ticket says the bus stop at…read more4700 Garden City Drive, New Carrollton, MD. That area is a corporate area and had no markings that it was a bus stop. I was waiting there and the bus never showed up. However, I saw a greyhound bus turn into the new Carrollton metro station. I tried to see if that was the bus to New York but from where I was at was a 9 minute walk. By time, I got close the bus pulled off. The bus stop location greyhound provides is incorrect. I requested a full refund because it was an economy ticket. Attached are pictures of 4700 garden city dr., it's not the new Carrollton station metro.

This building/station is so pretty with all the details of the past it is so beautiful. I bet this…read morewould be a great place to take photos or have family photos taken. Overall the center is clean and is easy to find your gate due to the small size. Trains are on time and easy for someone to understand, book and travel. Great prices and a fun way to travel.

Solid 4 star experience in lovely Harrisburg PA. I've only taken the train and not been downstairs…read moreto the bus station. Love being able to get to Philly and New York City with ease and comfort. Taxis, busses, and walking to the station are easy. Some shady characters hanging in the neighborhood but mostly safe. Harrisburg is a great place to leave and this is a portal into another dimension...or real city.

York lost its Greyhound routes a couple years ago, but thank God they are back…read more This has been a Greyhound station literally my whole life. Once upon a time, it actually was a bus station that you could go inside of and wait for your bus, but that was years ago. Now it's just a bus stop where buses pick up and drop off. You must buy your ticket in advance via phone or online. You will have to wait outside on a bench or in a car until your bus arrives. And there are no bathrooms!

Terrible is the only word to describe it. After trying to purchase a greyhound ticket online to no…read moresuccess, I called the station and asked if I could come in to purchase a ticket for a bus leaving the same day. When I got there after driving an hour the kid at the desk said there was an error and told me to come back tomorrow and it would work. causing us to miss the bus. Oh well, drove back an hour to home and another hour the next day, getting there an hour early in case of issue and to grab food/water before the trip. Lo and behold, the same issue occured and we waited with the employee at the desk talking up until the departure of the bus to fix it, and finally get me a ticket as the bus was leaving. We had no time to grab any drinks or food like planned, and the bus smelled like shit. And of course, once arriving at buffalo for our layover, it turned out that the date on the ticket was written incorrectly by the employee at York, and almost caused us our ticket to be invalidated if not for a supervisor stepping in and making it work. The only factors that made me even consider rating above 1 star is the employee at the York station at least making an effort (a failed one) to do his job, and the supervisor fixing the error that was made. You would be better off crawling through rivers of human excrement and used needles to your destination, rather than wasting your money, time, and sanity on this piece of crap service.

$7 better than silver line + express shuttle. Get on at L'Enfant, you don't want to deal with being…read morethe 2nd pickup at Rosslyn and stand the whole trip. L'Enfant pick up was on D St. between 6th and 7th, closer to 7th. My bus ran good with time, can't speak for others, and I've only taken it once on a holiday weekend so less traffic could have helped us out. 1:10 from departure to TSA line.

A nice eco friendly way to get to Dulles Airport without the headache. While helping family…read morenavigate to get from and to the airport, I discovered this gem. Pick up is Lfant plaza. The cost is $7 each way. Drop off in front. However plan ahead like for any trip, get here at least 2 hours early in case of traffic. And don't be a seat hog. Put your luggage in the luggage compartments. Your luggage shouldn't be rolling down the aisles, hitting my feet.

I know you get what you pay for and $50 a person from Baltimore to NYC is cheap; however, I wasn't…read moreexpecting it to be quite as bad as it was. First, the bus was about 20 mins late. The bus driver, instead of having people board in the order they were in line, just came out and said "we're late. We need to go, everyone come on." So people who got there early like myself and my group, who were at the front of the line, ended up towards the back because everyone was stumbling over one another to get on the bus first. Then some guy apparently paid for reserved seats (not in my group), but other passengers also had paid for the same reserved seats. So there was a whole brawl about that and we ended up having to pull over on 95 to get everyone to calm down. I definitely wish I had just paid the money for the train lol, never again will I take a mega bus.

This is the first station in VA that services both the orange and silver line. This station does…read morehave parking available, although I will be honest that the spaces are a bit narrow so if you have a big truck parking might be a challenge, there's also a kiss and ride lot on the opposite site of the day parking area. This station is an outdoor station so it does get a bit grimy. The station/tracks run parallel to I-66. There are several Falls Church City buses that service this station as well as Arlington County buses that add to the compliment of metro buses, if parking at the station you have to pass by the bus area in order to get to the station and vice versa.

This station is very small and has no restrooms. The train took a long time to come. Some staff…read morewere friendly and helpful others were not.

We needed a large vehicle to carry a large number of wedding guests from the Federal Hill venue to…read morea dive bar in Fells Point for the after-party. Rez from Zulk showed up on time and waited while guests straggled onto his vehicle, then headed out. Then (for no additional charge) he returned for a second load of people who didn't make the first trip. We were so impressed with his patience and professionalism. He really helped make our daughter's wedding wonderful. Zulk is a local Baltimore business and not a price-gouger like other transportation companies we looked at. You really cannot go wrong with them!

I highly recommend this transportation services. Our driver was professional, courteous, friendly…read moreand on time. The ride was so smooth and we got to our destination safely and in no time. So much fun. The quality of service is outstanding.