1. Greyhound Bus Lines

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Hyattsville, MD

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Greyhound Bus Lines

1.4 (5 reviews)

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New Carrollton Metro Station

New Carrollton Metro Station

3.1(49 reviews)
0.0 mi

I haven't been here in a while. This place is ABSOLUTE Trash!…read more If you get dropped off "behind" the station, just know it's ALL UNDER construction. I had to walk the "walkway bridge" to get to the station. The elevator was out of service. There was only 1 escalator that went up. So, if you are disabled, you can't get down into the station from the walkway. This place needs a SERIOUS OVERHAUL. Demolish it and start over!! Just like with all of the new build that surrounds this place, and hides how absolute disgusting it is! Seats to wait at, are old. Floors are dirty. Bathroom was ATROCIOUS! Hand dryers are made for little kids, and you will have to bend down low just to use. There was no soap to even use. Only 1 bathroom sink worked. There was about 1 foot left on the toilet paper roll on the stall that I used. Amtrak signs to signify departures/arrival information is up so high, that you can't even see the board fully if you're in the waiting area Also non of the "automated doors" worked. NONE. Cant imagine what this is like for those disabled, in wheelchairs etc. There is still a little cafe inside, and vending machines. Also machines to buy Amtrak, Marc tickets Outside construction is new to the building of the new Purple line. Honestly, I would rather go to BWI or Union station for my Amtrak needs

When you see the video, I want you to imagine anything and share what comes to mind first. For me…read moreit was, I possibly met my future husband and then, you received some shattering news that could stop things with that future. What do you do? Pay it no mind and keep pursuing him or keep it moving and live your best life? By the way, the ride was smooth and very relaxing. Thanks Amtrak for getting me home safely.

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New Carrollton Metro Station
New Carrollton Metro Station
New Carrollton Metro Station

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College Park - University of Maryland Metro Station - Parking garage.

College Park - University of Maryland Metro Station

4.0(27 reviews)
3.7 mi

This is my primary station for my daily commute. Even outside of that, I usually park here if I…read moreneed to take the train to downtown DC. It's super convenient with the garage. There's multiple levels. Parking is $4.95 daily. Weekends are usually free unless there's an event at UMD (like a game) then it's $15 from what I've seen... could be more by now. Over the last year, there have been some challenges getting to the station due to the purple line construction. Not sure when that'll be completed but lately it hasn't been too bad! I'm so glad they recently brought back the yellow line. If you miss a green line train, a yellow one comes right after! There's still occasional delays but no overall complaints. The employees at this station are super helpful. I'm late to the game but I finally downloaded the smart trip app and use it to enter the station. No need for a physical card.

Probably one of the nicer Metro stops I have had the chance to commute through. I have opted to…read moretake the bus from my apartment complex recently and it is quicker for me to travel to here than any other Metro station. However, this place is a mess with the never ending, ongoing construction of the Purple Line. I do not know how many times I have missed my connection because you have to travel their rat maze to get to and from the station. I mean, I have literally just missed my bus each and every time I have gotten off of the train. Pros for this place is that they have a parking garage. Bike parking is available as well. Connection with buses, Metro and PG, and with MARC. I really do enjoy this station, if only they can finish at least a bit of the construction to allow for better flow of foot traffic. It's always rushing around, but never getting anywhere.

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College Park - University of Maryland Metro Station
College Park - University of Maryland Metro Station
College Park - University of Maryland Metro Station - Very dirty screens.

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Very dirty screens.

Amtrak - Area next to food counter

Amtrak

2.7(9 reviews)
0.0 mi

Here in the Amtrak indoor waiting area which is clean; being cleaned even while we "Speak…read moreNow!"-T.Swift During the Evening headed towards nighttime the area is medium lit and has literally almost no sketchy people myself excluded!

The Amtrak waiting area in New Carrollton can only be described as dilapidated and shabby. From the…read morerusted chairs, peeling and broken flooring,, rundown bathroom and food counter, and poor customer service I'm usually arriving right before boarding or leaving immediately upon arrival so I haven't had to sit in the waiting area in some time. Unfortunately this time I had to wait for my Uber and I can't believe with the high fare costs Amtrak has let this location deteriorate to this degree. Every single row of chairs had cushions in poor condition and were completely rusted. The brick floor is crumbling with broken pieces of brick tile strewn about. The food counter looks dingy and old with several broken pieces of wood veneer leaned up or lying on the floor. The bathroom is what initially made me really take a closer look at the station as a whole. The 'men's' restroom is available for customer use...had it not been an emergency I'd have waited until I reached home. I asked the Amtrak agent at the counter if a restroom was available and she told me it was for customers only. I told her I had just gotten off the train from NYC and she requested to see my ticket. I scrolled through my emails to find the ticket and held my phone up against the window. She was beyond rude in her tone and affect towards me. 'Make it bigger I can't see. Bigger, now scroll over' she finally got up to buzz me into the bathroom, which took a few tries, but I was finally able to open the door. No one should have to use a bathroom in this condition. The state of the restroom is what horror films are made of. If you think this is hyperbole or an over exaggeration just look at the photos (taken earlier this morning) and see if you agree. With all the money customers are paying to use Amtrak it's beyond disrespect that any waiting room is in this condition. I didn't think anything could be worse than Port Authority in NY, but this takes the cake

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Amtrak - Waiting area-rusty chairs

Waiting area-rusty chairs

Amtrak - Waiting area

Waiting area

Amtrak - Waiting area-rusty chairs

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Waiting area-rusty chairs

Greyhound Bus Lines - publictransport - Updated October 2026

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