My review about this agency is just the opposite. Today I was suppose to travel to Mexico for my…read moredestination wedding instead she cancelled my wedding due to Corona virus that was fine. She took 100dollars from each one of my guest. First of all nobody was allowed to leave the states and we still can't she said it was a 3rd party and never did she say who the 3rd party. I called the resort they said that's not true so she refuses to speak with me the bride. Anyway these guests want there money back due to no fault of there own, so I'll be taking Chevelle German to court let the judge decided. Brenda McClain

Jek Travels was very good about helping me with my cruise! They laid out all the charges and fees…read morefrom that cruise line that would be due and answered any questions I had about my trip in a very timely manner. Jek made things very easy for me and took the stress out of booking the cruise.

Stopped in to stretch the legs, take a bio break, and sit for a few minutes to check texts and…read moree-mails. On a long trip up to Maine via I-81 - such Rest Areas are much appreciated! #PAWelcomeCenterAndRestArea

We be RoadTrippin (SOMETIMES, we prefer taking flights), most times we don't get enough rest…read morebeforehand so we have to find nicely lit areas to stop and catch some Zzzz's and use the restroom. We stopped here for just that on our trek to the Big Apple for a spur of the moment trip. The bathrooms were pretty clean and the landscaping was really clean and well kept. The mowers were there while we were stopped for a nap. I There is a souvenir store inside and my FAV a old school payphone which I took a picture of my son trying to use. Our toddler and I agreed that there was a smell inside. If you have to stop, don't try to keep going to get there. Please STOP for your safety and the safety of others. We ALWAYS pull it over for naps as needed. Safe travels

Need a ride to the airport from Frederick? Don't want to take a shuttle or pay the outrageous fees…read morethe cab companies charge? Call Gordon! We recently had Gordon drive us to and from Dulles airport for a trip. We ended up saving money on both gas and parking fees. Gordon was extremely punctual and picked us up at our front door right on time. He was also waiting for us when we arrived back at Dulles three weeks later. Sit back and relax in his town car and he whisks you to and from the airport. If you pay in cash there's a significant discount, so remember to go to the ATM before you ride. Will definitely recommend his services to my friends in Frederick.

Most pleasant person to spend an hour with driving to BWI from Frederick Md you could hope forread more

Great service and communication for a safe ride in Berkeley Springs area. Highly recommend.read more

I needed a ride from DCA to Frederick. I didn't think Uber, which I LOVE and use all over the…read morecountry when possible, was an option that far out of DC. So I went to Google and found this car service. I saw a flat rate of $110 and it said town car up to three people, mini-van for 4 or more (check out my screen shot). It seemed like a pretty good rate, so I contacted Jeremy through the website. Despite being a Saturday, he called me back pretty quickly. He told me he would be the one picking me up, I gave him all my info (airline, time in, etc etc) and it was all set. The morning of my flight I received a call from my new driver. Jeremy was unable to be the one to pick me up. No big deal. I thanked him for letting me know before I boarded. Sometime during my flight Jeremy called and left a message telling me as well. All in all, pretty good communication. So imagine my surprise when I'm waiting to be picked up and a reallllllly old, beat up white minivan pulls over for me. Where was the town car? Talk about a bait and switch. I was really annoyed at the false advertising on the site. My drive was very nice, but kept looking at his cell ALL the time checking traffic, texts, etc. I eventually had to tell him to please stop, the heavy Christmas traffic, stop and go, etc, it wasn't safe and I felt nervous. He told me he "does it all the time, no worry". Not cool. He eventually stopped after I asked him a second time. I arrived in one piece and made good time. But I don't appreciate booking a service and not receiving what it advertised. I wish I had taken an Uber and paid the ungodly price it would have been.

Mid July Scheduled with Jeremy for our final drive out of Frederick county (we were moving out of…read morestate) to BWI. Just wanted a nice private ride for my family of three and our three pieces of luggage. Made it a point to keep his info so I wouldn't forget to post this review. He was good at communicating pre-trip, was prompt, car was lovely, drove for an hour like a professional, and was a hoot to chat with during the trip. Everything was as explained on his website, would highly recommend! Thanks Jeremy

Kim, travel agent at Richards World of Travel, is fantastic. She has been a travel agent for many…read moreyears and knows the business. For many years before the personal computer, Kim knew our repeat travel plans and I would call and just give her the dates and she make all the reservations. She is planning a trip for us to Sweden, Finland, Poland. Within hours of giving her our travel preferences, she had made reservations for our party of 4 people for 2027. In 30 years of planning our trips, Kim has taken care of every small detail. She if our top travel agent.

Terrible customer service…read more I took a jet from South Florida to NJ and the plane had issues and got diverted to Jacksonville. When I reached out all they told me was since I didn't pay full price they can't help me

They bill themselves as Medical AND taxi service. My wife's car wouldn't start this AM, and i…read morewanted to get to and from my PT appointment this morning. Seems like they aren't prepared for taxi services. They have a rule that you must pay the cost before you go, but they use AI to send invoices. They mailed me a notice that had no invoice, no link to pay and no word on how much it costs. Sort of important things to know, doncha think? I called PT and they said they'd push my time back by an hour, and I so informed them of that. But 38 minutes after the first notice went out, I'm still waiting for an invoice telling me what I owe and how to pay it, These people may be great at the non-emergency Medical operation where you deal with appointments made far in advance. But as a taxi service, it's ridiculous. Complaining that it was short notice means to me you can't handle what you say you do. And any company who bills with AI is flirting with disaster. What would it cost them to have on-call drivers, or an actual human being doing the billing? More than these folks are willing to pay! It will be Uber next time despite the huge prices they charge. I wouldn't have had this run around with them!

AWESOME people, AWESOME transport!! Never used this type of transport before and was so sceptical…read more The professional and friendly service we received was WAY beyond what I expected!!! If I'm ever in the area again I would call them without hesitation. On time, safe, friendly and professional!!!